Voucher Code vs Stripe by Zenplates

Share voucher, discount, coupon codes (or any other type of codes) straight from a ticket. ★ Allow agent to insert a voucher code Via the sidebar app the agent can select a voucher category and insert the voucher code in to a comment. ★ Ease of use for agents Agents no longer need to leave the ticket to send a voucher code to your customer. ★ Core Features Categories — Use hierarchy to group vouchers Import control — Import your voucher codes through a nifty uploader Manage Vouchers — See available, used, and expired vouchers GDPR Proof — all your data stays within Zendesk Macro support — use [voucher_code] in macros to open a pop-up with Voucher Code selection Macro support for superheroes — use [voucher_code:{unique_id}] and instantly insert a voucher from a specific category. The app takes care of the rest. ★ Expected time savings Spreadsheets with discount codes: 45-60 seconds per ticket Logging into e-commerce software: 30-45 seconds per ticket ★ Prerequisites For this app you'll need to have Zendesk Sunshine's Custom Objects. Built by Sparkly. 7 day free trial included. Free for sandbox accounts. Sparkly, Amsterdam, the Netherlands.

This beautifully simple app saves you time and money by providing a complete view of Stripe customers, subscriptions, payments and invoices within Zendesk Support. You can perform important actions without the need to juggle multiple platforms or perform manual searches, allowing you to resolve tickets quickly and provide an amazing experience to your customers. Simply start a free 7 day trial to seamlessly integrate Zendesk with your Stripe account. Contextual information when it's needed The app will present the customer associated with the ticket by default, but you can search for and view other customers at any time. The app provides convenient access to: Active and canceled subscriptions Payments of all status types (payment intents or charges) Payment methods Invoices Pending invoice items Customer history, invoice credit balance and MRR Other customer records that match the Zendesk user information Customer contact details Billing details Shipping details Customer metadata, as identified in app settings Tax status and IDs Additional details like refund amounts, discounts and links to hosted invoices are provided through tooltips and action menus throughout the app Enterprise-grade features without the price tag Because common actions can be performed within Zendesk without the need to switch tabs, you'll spend less time working on tickets, provide more valuable responses and save money. This powerful app allows you to: Create, authorize and capture payments Cancel and refund payments, in part of in full Update the trial period for subscription Apply coupons to subscriptions Pause and resume payments on subscriptions (recurring payments) Cancel subscriptions immediately or at the end of the current period Reschedule subscription cancelation or prevent a cancelation from going ahead Refund the last subscription payment or a prorated amount Create new invoices Delete draft invoices Update the status of open invoices Adjust the invoice credit balance in a variety of currencies Send links to hosted invoice pages and downloadable PDF tax invoices And and edit payment methods Delete payment methods Change the default payment method for customers Create new customers Update customer account information Update a customer tax statuses and IDs Search for customers within Stripe Link a customer to a ticket Click to view customers, subscriptions, payments and invoices in Stripe Link subscriptions, payments and/or invoices to a ticket, allowing you to create powerful trigger and automation-based workflows With much more on the way. For complex invoicing workflows Zapier or another no-code automation tool can be used to update the ticket or user in Zendesk once an invoice has been paid using metadata passed to Stripe by our app. Our simple pricing gives you access to all features for a flat rate of $4.95 per agent, per month. There are absolutely no additional or hidden fees and you'll benefit from all new features as they're released. Start with a free 7 day trial to see how much more efficient you can be with Stripe and Zendesk working together seamlessly! One more thing... If your customers self-serve using a Zendesk Guide Help Center you may also be interested in our range of beautiful and customizable Zendesk themes. They allow you to deliver the best possible customer experience across all channels and can help deflect unnecessary tickets, freeing up you and your team for more important activities. If you have questions or thoughts about how to improve this app, please contact us as we value your feedback. We can also build custom apps and themes for Zendesk if you have special requirements. Data handling & privacy This app connects your Zendesk account to Stripe so you can view and manage customer payment information directly in tickets and contacts. It runs entirely on Zendesk’s App Framework and communicates directly with Stripe’s API. No data passes through any other servers. All data is encrypted in transit using HTTPS. Your Stripe API key is stored securely in Zendesk and is never sent to third parties. Data stays only in your Zendesk and Stripe accounts. For more information, see the Zenplates Terms and Conditions.