Purge My Zendesk vs GDPR Compliance

Your complete Zendesk GDPR compliance solution Respond to GDPR requests faster and manage customer data throughout its entire lifecycle. Remove, anonymize, complete user and ticket exports, redact attachments, and delete data from one app — without manual searches or multiple compliance tools. Automate recurring compliance tasks, process data in bulk, reduce Zendesk storage, and maintain a clear record of your GDPR actions. Comply with: GDPR (DSGVO / RGPD), CCPA, PII, LGPD, PIPEDA, APEC, CBPR, HIPAA, PCI, CPA, CTDPA, OCDPA, TDPSA, MTCDPA. Try it for free for 7 days. Simply install a plugin to your Zendesk. Want to get a personalized app setup? Book a free onboarding session to customize GDPR Compliance for your team and get started faster. One app. Complete customer data lifecycle. GDPR compliance involves more than deleting data. Our app helps manage every stage of customer data handling from one workspace: Retrieve customer data Export user, ticket, & organization records Anonymize sensitive PII while preserving reporting Delete tickets, users, and organizations in bulk Remove attachments automatically by file type Unmerge tickets without data loss Automate recurring compliance & storage cleanup Essential GDPR workflows for Zendesk teams 1. Retrieve for DSAR requests Quickly retrieve customer information from Zendesk when responding to GDPR or other privacy requests. Export customer profiles, tickets, comments, attachments, and related information to fulfill Data Subject Access Requests efficiently while reducing manual work. 2. Bulk ticket & customer export for audits Archive customer information before anonymization or deletion using the Bulk Export Add-on. Generate structured user exports, ticket reports, or organization archives in CSV or HTML format. Perfect for audits, compliance reviews, reporting, backups, or data migration. 3. Anonymize data while preserving ticket history Need to comply with the Right to Erasure while keeping valuable support history? Remove only personal information (names, emails, phone numbers, and card numbers) from Zendesk tickets, while preserving the rest for reporting and analytics. 4. Permanently delete customer & organization data Remove personal information when customers request complete deletion, when retention periods expire, or when your system needs a cleanup. Delete users, organizations, tickets, and related customer data in bulk directly from Zendesk to support your retention policies and privacy obligations. 5. Redact attachments to reduce risk and storage Keep Zendesk storage lean and compliant by automatically bulk-deleting attachments across tickets. For example, set rules to delete files after ticket closure to maintain a consistently clean workspace. Choose which file types (e.g., PNG, PDF, CSV, MP4) to process and remove attachments without altering ticket details. 6. Unmerge tickets without losing data (New!) Easily separate merged Zendesk tickets (ticket split) or entire ticket lists. Fix accidental merges or restore ticket histories to maintain clear reporting and continuous compliance. Each unmerged ticket retains its original requester, comments, attachments, tags, and all other fields. Why choose GrowthDot GDPR Compliance for Zendesk? Automate recurring compliance workflows Create reusable GDPR workflows with custom combined lists and scheduled actions. Filter data based on tags, custom fields, organization attributes, inactivity periods, and more — then let the app handle recurring compliance tasks automatically. Bulk delete inactive users with no open tickets. Clean up test accounts, churned organizations, or closed departments. Process suspended user tickets in bulk to reclaim storage space. Automatically anonymize tickets tagged for data removal requests. Schedule recurring deletion, anonymization, or attachment redaction tasks. Set flexible data choices Handle bulk or individual processes, customize actions, and save presets for recurring workflows. Track every GDPR action Keep a complete record of exports, deletions, and other compliance activities with detailed audit logs and reports. Enterprise-grade security We ensure your customer data is handled securely with: Secure AWS infrastructure No third-party AI models or bots No external data processing or storage Minimal data retention practices Full control over sensitive customer information Keep your Zendesk data compliant, organized, and audit-ready with our complete GDPR Compliance tool. Start your 7-day free trial today!

Purge My Zendesk app Streamline your Zendesk data cleanup with just one click! By installing the Purge My Zendesk app, you can quickly eliminate unnecessary tickets, users, and organizations in a comprehensive manner. Simply select the data you want to delete and easily initiate the bulk process! Say goodbye to hours of monotonous manual deletion of contacts or tickets one by one, and save your time for more critical tasks. Use Purge My Zendesk to permanently delete: Users Tickets Organizations Try Purge My Zendesk and follow the stages to completely remove data from Zendesk or choose one or two needed options Use Purge My Zendesk to deal with the following cases: Easily erase all data from Zendesk after migrating to a new platform. If you've switched to a different platform and need to completely delete customer data from Zendesk, you can do it manually or save time using Purge My Zendesk. Ensure compliance with privacy and safety standards by removing customer data from Zendesk. If you need to entirely delete customer data to meet privacy and safety regulations, Purge My Zendesk can help you address security concerns. Handle support closure when shutting down your business or a specific project. If you're closing your company or a specific project and no longer require Zendesk, Purge My Zendesk can assist you in closing your support instances. Streamline data related to your previous business activity when making a significant business change. Your target audience may change when you shift to a new business area. Purge My Zendesk can help you clean up unnecessary data associated with your previous activities. Start fresh with Zendesk after changing your support strategy. If you're facing problems with Zendesk implementation, disorganized tickets, or changes in your support strategy, it may be necessary to restart your support and clear all client data. Our app can be helpful in such cases. Try Purge My Zendesk without any doubt, as you pay only once to completely clean up your Zendesk. Easy to use and install! One-time payment! No hidden fees! Produced by experienced GrowthDot app developers only for Zendesk. Try our other apps and book a call with our support rep if you have any questions. How we handle your data Purge My Zendesk accesses data only to perform requested deletion and cleanup actions, in full compliance with Zendesk guidelines. The app does not store, retain, or reuse your data in any form. All actions are executed within your Zendesk account, and no information is shared with third parties.