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1. Listing metadata
Field-level data| Quickie | Auto Ticket Merge | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
| Quickie | Auto Ticket Merge | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
Automatically merge tickets to save time and effort.
| Metric | Quickie | Auto Ticket Merge |
|---|---|---|
| Rating | 5.0 ★ | — |
| Total reviews | 68 | 0 |
| Free plan | Yes | Yes |
| Pricing | Free 14-day trial, then $0.50 per agent, per month | Free 14-day trial, then $150.00 per month |
Based on the data on this page, Quickie is the stronger choice for most Zendesk Marketplace support teams — 5.0★ vs Auto Ticket Merge's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing differs significantly: Quickie at Free 14-day trial, then $0.50 per agent, per month vs Auto Ticket Merge at Free 14-day trial, then $150.00 per month (Auto Ticket Merge is roughly 300.0x the entry-tier cost of Quickie). The pricier tier typically signals deeper feature coverage or higher capacity ceilings; confirm the gap matches your actual feature requirements before treating cost as the deciding factor.
Recommended by size: small/early-stage support teams who need fast install and low risk should default to Quickie; mid-market and enterprise support teams with specific feature requirements should evaluate both — Auto Ticket Merge's 0-review base may include the workflow context that matches your specific use case better than Quickie's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Zendesk Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Quickie audit • Auto Ticket Merge audit
No tracked changes.
Both Quickie and Auto Ticket Merge offer paid plans only. Quickie starts at Free 14-day trial, then $0.50 per agent, per month; Auto Ticket Merge starts at Free 14-day trial, then $150.00 per month. Compare the per-tier features in the Pricing section above before committing.
AppRanks cannot separate these two on rating, because neither publishes one. Quickie does carry the larger published review base (68 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Zendesk Marketplace. Quickie has the deeper published review base (68 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Quickie typically suits early-stage and growth-mode teams based on its published review base (68 reviews). Auto Ticket Merge typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Quickie and Auto Ticket Merge both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Auto Ticket Merge" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.