Harvestr vs Kanban by BCR — Zendesk

Kanban by BCR vs Harvestr

Name: Harvestr
Availability: OnlineOnly
Rating: 5 (31 reviews)

Side-by-side comparison · 24 data points

Kanban by BCR

3.0·2reviews

The Zendesk app to manage your projects.

zendeskFree 7-day trial

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1. Listing metadata

Field-level data

	Harvestr	Kanban by BCR
Tagline	“Store and manage all user feedback in one single place.”55 chars	“The Zendesk app to manage your projects.”40 chars
Description	2093 / 5000 chars42% used	1577 / 5000 chars32% used
Screenshots	2 images	3 images
Languages
Platforms	Zendesk	Zendesk
Developer	Valentin Berthomier	BCR.CX
Listed	—	—
Last updated	—	—

2. Categories & rankings

Shared categories on the same row · in-category position inline

At a glance

4 metrics · auto-computed

Feature comparison between Harvestr and Kanban by BCR
Metric	Harvestr	Kanban by BCR
Rating	★ 5.0 ★	3.0 ★
Total reviews	★ 31	2
Free plan	Yes	Yes
Pricing	Free to install	Free 7-day trial

4. App details

Long-form description · keyword frequency

Harvestr

Harvestr is a product management software that helps you leverage customer feedback and data from Zendesk to build customer-centric products. Interested in giving Harvestr a try? Sign up for a free trial here. This seamless integration between Zendesk and Harvestr helps you leverage tickets that contain valuable customer feedback to continuously improve your product according to your customers' needs. Collaboration between support and product teams becomes effortless, making your customers happier with your product while decreasing workload for support agents. Combining the power of Zendesk and Harvestr enables support and product teams to: Build customer-centric products With this integration, agents can escalate Zendesk tickets that contain valuable customer feedback to Harvestr, with a simple click. These tickets are then merged with all your other feedback channels (emails, CRM, Slack...), helping you identify the most important customer problems and the features you should focus on to improve your customer experience. Give support agents visibility on the product roadmap The Zendesk x Harvestr integration creates a direct two-way communication channel between support and product teams. After agents send a ticket to Harvestr, they get automatically updated about the evolution of this ticket in the product roadmap, without having to leave the Zendesk interface. Close the loop with customers In Harvestr, customers are automatically linked to the features they are interested in. When a feature is shipped, you can easily close the feedback loop with related customers and deliver an unforgettable product and service experience. Data Handling & Privacy This app accesses Zendesk ticket data including ticket subject, description, comments, and basic requester information (name and email) to create feedback items in your Harvestr workspace. All data is encrypted in transit using HTTPS and stored securely on AWS infrastructure. No ticket data is stored outside of your Zendesk and Harvestr accounts. For more information, see the Harvestr Privacy Policy.

Top keywords

harvestr11×3.61%
product9×2.95%
zendesk8×2.62%
feedback6×1.97%
customer5×1.64%
data5×1.64%
support5×1.64%
ticket5×1.64%
agents4×1.31%
customers4×1.31%
between3×0.98%
customer feedback3×0.98%

Kanban by BCR

Kanban by BCR is a Zendesk Support app developed by BCR, designed to help teams organize, prioritize, and track their work directly within the Zendesk interface. The app provides an intuitive Kanban board that integrates seamlessly with Zendesk workflows, allowing users to create and manage tasks, update statuses, assign responsibilities, define due dates, and monitor progress without leaving Zendesk. This helps support and operations teams maintain visibility and efficiency while working in their daily environment. Data Usage and Privacy: Kanban by BCR runs entirely inside the Zendesk platform and interacts with Zendesk data exclusively through the Zendesk App Framework (ZAF Client). The app does not use external server-side services to access Zendesk APIs. The app accesses only the minimum data required for its functionality, such as tickets, users, groups, and project-related information, in accordance with Zendesk policies and applicable data protection laws, including the LGPD. No customer data is sold, shared with third parties, or used for purposes other than providing the app’s functionality. Customer data is not stored outside of Zendesk. Limited non-sensitive configuration data (such as user interface preferences) may be stored locally in the user’s browser using localStorage. Privacy Policy and Terms of Use: The Kanban app includes a dedicated Terms of Use and Privacy section accessible directly within the application interface, where users can review detailed information about data handling, security practices, and usage conditions.

Top keywords

zendesk10×4.33%
data8×3.46%
kanban4×1.73%
bcr3×1.30%
interface3×1.30%
privacy3×1.30%
users

Frequently asked

Common questions about this comparison

Is Harvestr or Kanban by BCR cheaper?

Both Harvestr and Kanban by BCR offer paid plans only. Harvestr starts at Free to install; Kanban by BCR starts at Free 7-day trial. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Harvestr or Kanban by BCR?

Harvestr has the higher average rating (5.0★ from 31 reviews) compared to Kanban by BCR (3.0★ from 2 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Harvestr or Kanban by BCR?

Harvestr holds the higher average rating (5.0★ vs 3.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Harvestr or Kanban by BCR?

Both apps are one-click installs from the Zendesk Marketplace. Harvestr has the deeper published review base (31 vs 2), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Zendesk Marketplace support teams?

Harvestr typically suits early-stage and growth-mode teams based on its published review base (31 reviews). Kanban by BCR typically suits early-stage and growth-mode teams based on its published review base (2 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Harvestr and Kanban by BCR?

Migration support varies by app and category. Harvestr and Kanban by BCR both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Kanban by BCR" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

Kanban by BCR vs Harvestr

Kanban by BCR

1. Listing metadata

2. Categories & rankings

Harvestr

At a glance

AppRanks verdict

3. Activity in the last 90 days

Harvestr · 0 changes

Kanban by BCR · 1 changes

4. App details

Frequently asked

Is Harvestr or Kanban by BCR cheaper?

Which has better reviews, Harvestr or Kanban by BCR?

Should I choose Harvestr or Kanban by BCR?

Which is faster to set up, Harvestr or Kanban by BCR?

Which works better for small vs large Zendesk Marketplace support teams?

Can I migrate data between Harvestr and Kanban by BCR?

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