Zoho Billing vs Recurly for Support — Zendesk

Zoho Billing vs Recurly for Support

Name: Zoho Billing
Availability: OnlineOnly
Rating: 5 (2 reviews)

Side-by-side comparison · 24 data points

Zoho Billing

5.0·2reviews

Access your Zoho Billing’ customer data from Zendesk

zendeskFree to install

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1. Listing metadata

Field-level data

	Zoho Billing	Recurly for Support
Tagline	“Access your Zoho Billing’ customer data from Zendesk”52 chars	“Serve your subscribers faster and better”40 chars
Description	1466 / 5000 chars29% used	1844 / 5000 chars37% used
Screenshots	3 images	3 images
Languages
Platforms	Zendesk	Zendesk
Developer	Zoho Billing	Recurly
Listed	—	—
Last updated	—	—

2. Categories & rankings

Shared categories on the same row · in-category position inline

At a glance

4 metrics · auto-computed

Feature comparison between Zoho Billing and Recurly for Support
Metric	Zoho Billing	Recurly for Support
Rating	5.0 ★	5.0 ★
Total reviews	2	★ 12
Free plan	Yes	Yes
Pricing	Free to install	Free to install

Keyword	Zoho Billing	Recurly for Support
recurly	Not ranked	#2

5. App details

Long-form description · keyword frequency

Zoho Billing

Zoho Billing is a comprehensive subscription billing platform that handles the customer subscription lifecycle from signup to payment. With key subscription metrics like MRR and Churn Rate displayed right in the dashboard, you can stay on top of your subscription business at all times. Collect recurring payments using PCI-compliant hosted payment pages, that can be customized to echo your brand. Follow up involuntary failed payments with the help of Retry Settings. You can also empower your customers with a self-service customer portal, where they can view all information regarding their subscriptions. They can also make payments and view previously made payments all in one place. Bill globally and stay tax-compliant. Zoho Billing has dedicated editions for the US, UK, India, Canada, Australia, UAE, and the KSA, along with a Global edition. Zoho Billing offers a wide range of payment gateway integrations for you to receive payments. Additionally, you can integrate with other software to help you with your day-to-day subscription business activities. With this integration, you can: Get all the subscription information of a customer right in your Zendesk ticket view. View the corresponding invoices, address details, and comments (if any). Add a customer to your Zoho Billing account. Provide great customer support without having to jump back and forth between apps. Sign up for a free Zoho Billing test account if you haven't already.

Top keywords

billing6×2.67%
subscription6×2.67%
customer5×2.22%
payments5×2.22%
zoho5×2.22%
zoho billing5×2.22%
view4×1.78%
payment3×1.33%
account2×0.89%
business2×0.89%
information2×0.89%
stay2×0.89%

Recurly for Support

With the emergence of integrated applications, businesses need to ensure their customer information is easily accessible. Whether through your Customer Relationship Management, Enterprise Resource Planning, Accounting, Billing, or Support tools, customer data must be available and actionable to ensure a seamless omnichannel experience. With Recurly for Zendesk, you don’t have to switch to separate tabs or systems to view or change the subscription details of your customers. Your omnichannel view provides you a complete picture of each subscriber--what level subscriber, for how long, and how valuable--plus, Recurly for Zendesk gives you the power to pause, cancel, or refund your customers’ subscription without leaving the Zendesk interface. If a subscriber is at risk of churning, the ability to pause their service is a great way to take a break from the subscription without canceling and losing their billing data, preferences, etc. It’s never ideal to have a subscriber cancel, but it’s a great learning opportunity to improve your retention strategy. If a subscriber requests to cancel their subscription, agents can do so immediately in the Zendesk interface, at the subscriber’s next bill date or at the end of the subscription term. With Recurly for Zendesk, you’ll save time, optimize your revenue, and provide great service to your customers. (https://recurly.com/) provides a versatile subscription billing management platform to handle the entire subscriber lifecycle for market-leading brands worldwide. Growing subscription businesses such as Sling TV, BarkBox, Asana, FabFitFun, Cinemark and Fubo.tv depend on Recurly to harness the power of the subscription model and drive recurring revenue growth. Since its launch in 2010, Recurly has deployed subscription billing for thousands of companies across 42 countries.

Top keywords

subscription9×3.23%
recurly6×2.15%
subscriber6×2.15%
zendesk5×1.79%
billing4×1.43%

Frequently asked

Common questions about this comparison

Is Zoho Billing or Recurly for Support cheaper?

Both Zoho Billing and Recurly for Support offer paid plans only. Zoho Billing starts at Free to install; Recurly for Support starts at Free to install. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Zoho Billing or Recurly for Support?

Zoho Billing (5.0★, 2 reviews) and Recurly for Support (5.0★, 12 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose Zoho Billing or Recurly for Support?

AppRanks cannot separate these two on rating — both sit at 5.0★. Recurly for Support does carry the larger published review base (12 vs 2). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Zoho Billing or Recurly for Support?

Both apps are one-click installs from the Zendesk Marketplace. Recurly for Support has the deeper published review base (12 vs 2), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Zendesk Marketplace support teams?

Zoho Billing typically suits early-stage and growth-mode teams based on its published review base (2 reviews). Recurly for Support typically suits early-stage and growth-mode teams based on its published review base (12 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Zoho Billing and Recurly for Support?

Migration support varies by app and category. Zoho Billing and Recurly for Support both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Zoho Billing" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

Zoho Billing vs Recurly for Support

Zoho Billing

1. Listing metadata

2. Categories & rankings

Recurly for Support

At a glance

AppRanks verdict

3. Search rankings

4. Activity in the last 90 days

Zoho Billing · 0 changes

Recurly for Support · 1 changes

5. App details

Frequently asked

Is Zoho Billing or Recurly for Support cheaper?

Which has better reviews, Zoho Billing or Recurly for Support?

Should I choose Zoho Billing or Recurly for Support?

Which is faster to set up, Zoho Billing or Recurly for Support?

Which works better for small vs large Zendesk Marketplace support teams?

Can I migrate data between Zoho Billing and Recurly for Support?

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