FlowEQ vs Linkets

What is FlowEQ? FlowEQ is the fastest way to turn your knowledge base into a guided interactive decision tree. It lets agents focus on the customer while completing tasks. Powerful integrations even allow flows to perform work in your other systems without your team ever leaving Zendesk. How easy is it? It’s super easy. No code, you can use our pre-built steps to quickly build a flow, and deploy it for your agents to use. It’s a visual experience. Copy & paste, undo, etc. How does FlowEQ work with Zendesk? FlowEQ is a Superapp that lives in the Zendesk ticket, allowing agents to continue contact with the customer and handle any kind of complex process, all without leaving the ticket. Questions? Contact us at sales@floweq.com Powerful integrations Expand the capabilities of FlowEQ by seamlessly integrating with your team’s other services, including eCommerce platforms like Shopify and ShipStation, payment systems like Stripe and Recurly, and business platforms such as Salesforce, Slack, Jira, Google Sheets, Airtable, and many more. For more information on how your data is accessed and used, see the FlowEQ Privacy Policy.

alexdglover is just one dude, trying to improve the world one app at a time. Linkets empowers your agents to link existing tickets to one another to show relationships, like when one ticket 'Blocks' another, or one ticket is a 'Parent' of another. This helps your agents find relevant tickets and information quickly! With visibility to related tickets and issues, your customer support agents will present a more unified, more cohesive experience to your customers.