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Side-by-side comparison · 24 data points
| Ticket History | WorkflowMax Timer | |
|---|---|---|
| Tagline | — | — |
| Description | — | — |
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
| Metric | Ticket History | WorkflowMax Timer |
|---|---|---|
| Rating | ★ 4.0 ★ | 3.0 ★ |
| Total reviews | ★ 523 | 93 |
| Free plan | Yes | Yes |
| Pricing | Free | Free to install |
| Built for Shopify | — | — |
Based on the data on this page, Ticket History is the stronger choice for most Zendesk Marketplace merchants — 4.0★ vs WorkflowMax Timer's 3.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Ticket History at Free, WorkflowMax Timer at Free to install. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Ticket History has the larger user base (523 reviews vs 93), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. WorkflowMax Timer's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Ticket History; mid-market and enterprise merchants with specific feature requirements should evaluate both — WorkflowMax Timer's 93-review base may include the workflow context that matches your specific use case better than Ticket History's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Zendesk Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Ticket History audit • WorkflowMax Timer audit
Both Ticket History and WorkflowMax Timer offer paid plans only. Ticket History starts at Free; WorkflowMax Timer starts at Free to install. Compare the per-tier features in the Pricing section above before committing.
Ticket History has the higher average rating (4.0★ from 523 reviews) compared to WorkflowMax Timer (3.0★ from 93 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Ticket History fits better if you prioritize rating consistency; WorkflowMax Timer is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Zendesk Marketplace marketplace. Ticket History has more onboarding documentation maturity (523 reviews vs 93), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Ticket History typically suits early-stage and growth-mode stores based on its review-base composition (523 reviews). WorkflowMax Timer aligns more with early-stage and growth-mode stores (93 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Ticket History and WorkflowMax Timer both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from WorkflowMax Timer" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.