On the measured data here, Ticket History leads on more dimensions (2 vs 0). Pick Download All Attachments if one of the points where it leads is what you need.

Where Ticket History leads

More published reviews: 523 vs 146.
Ranks higher in Agent Productivity: #3 vs #35 of 430.

How this is generated

Built only from the Zendesk Marketplace listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology

Read each app's audit: Download All Attachments audit • Ticket History audit

1. Listing metadata

Field-level data

Field	Download All Attachments	Ticket History
Tagline	“Download a ticket's attachments in one click”	“Displays recent tickets in the ticket sidebar.”
Screenshots	3 images	3 images
Platforms	Zendesk	Zendesk
Developer	Sparkly	Zena Hirsch

2. Categories & rankings

Shared categories on the same row · in-category position inline

Download All Attachments

Ticket History

Frequently asked

Common questions about this comparison

Is Download All Attachments or Ticket History cheaper?

Both Download All Attachments and Ticket History offer a free plan. Download All Attachments lists no paid plan with a published price; Ticket History lists no paid plan with a published price. Prices are as listed on the Zendesk Marketplace; check what each tier includes in the Pricing section above.

Which has better reviews, Download All Attachments or Ticket History?

Download All Attachments (4.0★, 146 reviews) and Ticket History (4.0★, 523 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose Download All Attachments or Ticket History?

AppRanks cannot separate these two on rating — both sit at 4.0★. Ticket History does carry the larger published review base (523 vs 146). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Download All Attachments or Ticket History?

Both apps are one-click installs from the Zendesk Marketplace. AppRanks doesn't measure setup time directly; Ticket History has more published reviews to read for user-reported install experience (523 vs 146).

Which works better for small vs large Zendesk Marketplace support teams?

AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Zendesk Marketplace data. What it can show: Download All Attachments has 146 published reviews; Ticket History has 523 published reviews. Compare plan limits and pricing tiers against your own volume.

Can I migrate data between Download All Attachments and Ticket History?

Migration support varies by app and category. Download All Attachments and Ticket History both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Download All Attachments" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

Download All Attachments vs Ticket History