Ybug Feedback Widget
Collect visual feedback on your website Ybug is a visual feedback and bug tracking tool for websites. Install our Feedback Widget plugin on your WordPress website and start collecting visual feedback, suggestions and bug reports from your team, your clients or website visitors. Ybug will automatically attach screenshot and some important information about the browser environment and console log. Integrate with tools you already use Do you already use another bug tracking tool? No problem, feedback reports can easily be forwarded to 20+ integrations including project management tools (such as Asana, Trello, Jira, Wrike, Teamwork Projects, YouTrack, ClickUp), customer support systems (Zendesk, Freshdesk) or software development platforms (such as GitHub, GitLab or Bitbucket). You can also get notified about any new feedback (created with Ybug) to your email, Slack or Twist channels of your choice. Any other 3rd party service can be added with our Zapier or Webhook integration. Easy widget customization The Feedback Widget can be easily customised, you can change the launcher position, language, feedback form inputs and also widget colors to meet your brand styles. Ybug’s widget code is asynchronous and is designed not to slow down your site. The launcher button takes only one small request to load. Features Collect feedback with screenshots – Get screenshot of the page along with the feedback and all the necessary context such as browser and environment details. Client-side error recording – We capture Javascript errors and console output for faster bug reproduction and debugging. Integrates with your bug tracker – Do you already use another bug tracking tool? No problem! Ybug integrates with 20+ 3rd party services. Works in all modern browsers Chrome & Firefox extensions Easy to set up & customize Email and chat support Website: https://ybug.io
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zenloop for WooCommerce – Net Promoter Score (NPS) platform
All companies lose customers. In general, more than 15% of transactions are affected – every month. We boost customer loyalty at leading e-commerce companies. The zenloop plugin for WooCommerce automates three key business processes: 1. Immediately detect unhappy, churning customers 2. Detect churn motives and alert stakeholders 3. Win back customers through personalized actions By analyzing quantitative and qualitative feedback, we uncover potential for improvement and help you address the voices of (un)happy customers, increase CLV, and prevent churn. Ask your customers two simple questions, learn about their opinions on your company and take customer experience to the next level. Platform benefits With our software, you can measure customer retention and predict business growth. Our benefits include: – Achieve high response rates thanks to individual integration and optimized usability – Configure alarm systems and immediately forward critical topics internally – X-ray customer comments with smart labels and identify churn drivers – Target critical voices based on your customer feedback and respond immediately – Benefit from free referrals of your loyal promoters – Motivate your employees with visualized real-time feedback Plugin Features When we founded Flaconi, we aimed at creating an optimal customer experience. Thus, zenloop for WooCommerce enables you to systematically evaluate your customer feedback. With the zenloop extension, you can – Create customized surveys within a few minutes – Use platform data to schedule NPS surveys via zenloop – Trigger on-site NPS surveys on your order-success-page – Trigger email NPS surveys after product delivery – Keep track with automated feedback analyses and reports Testimonials Smooth feedback analysis “With zenloop, time-consuming and manual analyses are no longer an issue. Thanks to Smart Labels, we can evaluate qualitative customer feedback in no time at all.” Jens Griebler (Deichmann) Head of CRM Expand customer centricity “Customer centricity is the key for our company success. Zenloop helps us to focus on the customer and to communicate insights instantly to all stakeholders.” Julia Bösch (Outfittery) Chief Executive Officer Fully automated NPS “The easiest way to implement and roll out the entire Net Promoter System from A to Z – fully automated.” Nana Lohmann (Shopapotheke) Chief Marketing Officer Languages You can send surveys in English, French, German, Spanish, Chinese, Czech, Danish, Dutch, Finnish, Italian, Norwegian, Polish, Portuguese, Russian, Swedish, and Turkish. Text analysis is available in English, French, German, Spanish, Russian, Italian, and Dutch. The user interface is in English or German. Integrations Use our powerful integration to enrich your CRM data, trigger workflows or to close the feedback loop: – Emarsys – Freshdesk – Slack – Salesforce – webhooks – Zapier
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