Was This Helpful? – Article Feedback vs zenloop for WooCommerce – Net Promoter Score (NPS) platform

Was This Helpful? is a simple, effective WordPress feedback plugin that adds a “Was this helpful?” box at the bottom of your content to capture article feedback from your visitors. Let your readers give quick feedback with a thumbs up or thumbs down — no comments or forms needed. Designed for speed and simplicity, it helps you identify your most engaging posts and optimize underperforming ones. Unlike traditional comment forms, this feedback tool provides a frictionless way for users to respond with a single click — helping you understand content performance and engagement at a glance. Ideal for blogs, documentation, knowledge bases, and business websites. The Problem It Solves Many website owners and bloggers face the same challenges: Low comment engagement: Readers rarely leave comments, making it hard to know what content works. Unclear content performance: Analytics show visits, but not whether the article helped readers. Missed opportunities to improve content: Without feedback, you don’t know which posts need updates or rewrites. Was This Helpful is an article feedback plugin that solves these problems by providing quick feedback directly on your articles. A simple thumbs up/down helps you see: Which posts your audience finds useful. Which pages need updates or improvements. How user satisfaction changes over time. Key Benefits Collect instant feedback: learn what readers think without requiring them to leave a comment. Improve content strategy: identify helpful vs. unhelpful posts to guide updates and new content. Track content performance after updates: use the reset feedback feature to see how your posts perform after you make changes or optimizations, without losing historical data. Boost engagement: give users a one-click way to interact with your articles. Enhance SEO indirectly: updating low-rated content can improve dwell time and reduce bounce rates. Common Use Cases Blog posts: measure reader satisfaction and identify which articles resonate. Knowledge bases / documentation: quickly see if tutorials and how-to guides are effective. Product or service pages: understand if descriptions and details answer customer questions. Course or learning websites: track which lessons are clear or need more explanation. Business websites: gather visitor insights without long forms or surveys. Core Features Adds a “Was this helpful?” thumbs up/down box after posts and pages. Supports pages, posts, or both. Optionally disable the box on specific posts or pages. See percentage of positive feedback directly in the admin post list. Clean, minimal UI that adapts to your theme. Lightweight with optional CSS/JS loading. Includes a shortcode and a Gutenberg block to manually place the box wherever you like. “Manual Placement Only” setting to turn off automatic insertion for a whole post type while still allowing manual placement via shortcode, block, or per-post override. Reset feedback statistics per post or page without deleting historical feedback. Pro Version Unlock additional features with Was This Helpful? PRO: Support for custom post types Follow-up Reasons – When visitors vote No, optionally ask them why. Learn more: Pro Settings Show On Post Types: Choose which post types (posts, pages) the feedback box should appear on. Disable On Specific Posts: Option to disable the feedback box on individual posts or pages. PRO Version Settings: Show On Custom Post Types: Choose which custom post types the feedback box should appear on. License This program is free software; you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation; either version 2 of the License, or (at your option) any later version.

All companies lose customers. In general, more than 15% of transactions are affected – every month. We boost customer loyalty at leading e-commerce companies. The zenloop plugin for WooCommerce automates three key business processes: 1. Immediately detect unhappy, churning customers 2. Detect churn motives and alert stakeholders 3. Win back customers through personalized actions By analyzing quantitative and qualitative feedback, we uncover potential for improvement and help you address the voices of (un)happy customers, increase CLV, and prevent churn. Ask your customers two simple questions, learn about their opinions on your company and take customer experience to the next level. Platform benefits With our software, you can measure customer retention and predict business growth. Our benefits include: – Achieve high response rates thanks to individual integration and optimized usability – Configure alarm systems and immediately forward critical topics internally – X-ray customer comments with smart labels and identify churn drivers – Target critical voices based on your customer feedback and respond immediately – Benefit from free referrals of your loyal promoters – Motivate your employees with visualized real-time feedback Plugin Features When we founded Flaconi, we aimed at creating an optimal customer experience. Thus, zenloop for WooCommerce enables you to systematically evaluate your customer feedback. With the zenloop extension, you can – Create customized surveys within a few minutes – Use platform data to schedule NPS surveys via zenloop – Trigger on-site NPS surveys on your order-success-page – Trigger email NPS surveys after product delivery – Keep track with automated feedback analyses and reports Testimonials Smooth feedback analysis “With zenloop, time-consuming and manual analyses are no longer an issue. Thanks to Smart Labels, we can evaluate qualitative customer feedback in no time at all.” Jens Griebler (Deichmann) Head of CRM Expand customer centricity “Customer centricity is the key for our company success. Zenloop helps us to focus on the customer and to communicate insights instantly to all stakeholders.” Julia Bösch (Outfittery) Chief Executive Officer Fully automated NPS “The easiest way to implement and roll out the entire Net Promoter System from A to Z – fully automated.” Nana Lohmann (Shopapotheke) Chief Marketing Officer Languages You can send surveys in English, French, German, Spanish, Chinese, Czech, Danish, Dutch, Finnish, Italian, Norwegian, Polish, Portuguese, Russian, Swedish, and Turkish. Text analysis is available in English, French, German, Spanish, Russian, Italian, and Dutch. The user interface is in English or German. Integrations Use our powerful integration to enrich your CRM data, trigger workflows or to close the feedback loop: – Emarsys – Freshdesk – Slack – Salesforce – webhooks – Zapier