Orbisius Simple Feedback
Support Support is handled on our site: http://club.orbisius.com/ Please do NOT use the WordPress forums or other places to seek support. Generates a nice & simple Feedback form which is positioned at the bottom center of your visitor’s browser window. The data is sent via ajax to your admin email. The current page is also sent as well. This plugin is useful when you have a private beta or want to collect some feedback from your users. Features / Benefits Have a quick and easy way for your customers and clients to reach you. Get quick feedback for your site. Optionally Premium Extension: log the feedback. The plugin extension keeps track of failed and not failed email deliveries (based on wp_mail status) For logged in users their info is included. The Reply-to field is filled with the sender’s email address … Just hit reply. Small box which only expands when the user puts their mouse over it. Configure the call to action Demo TODO Bugs? Suggestions? If you want a faster response contact us through our website’s contact form [ orbisius.com ] and not through the support tab of this plugin or WordPress forums. We don’t get notified when such requests get posted in the forums. Support is handled on our site: http://club.orbisius.com/ Please do NOT use the WordPress forums or other places to seek support. Author Svetoslav Marinov (Slavi) | Custom Web and Mobile Programming by Orbisius.com
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zenloop for WooCommerce – Net Promoter Score (NPS) platform
All companies lose customers. In general, more than 15% of transactions are affected – every month. We boost customer loyalty at leading e-commerce companies. The zenloop plugin for WooCommerce automates three key business processes: 1. Immediately detect unhappy, churning customers 2. Detect churn motives and alert stakeholders 3. Win back customers through personalized actions By analyzing quantitative and qualitative feedback, we uncover potential for improvement and help you address the voices of (un)happy customers, increase CLV, and prevent churn. Ask your customers two simple questions, learn about their opinions on your company and take customer experience to the next level. Platform benefits With our software, you can measure customer retention and predict business growth. Our benefits include: – Achieve high response rates thanks to individual integration and optimized usability – Configure alarm systems and immediately forward critical topics internally – X-ray customer comments with smart labels and identify churn drivers – Target critical voices based on your customer feedback and respond immediately – Benefit from free referrals of your loyal promoters – Motivate your employees with visualized real-time feedback Plugin Features When we founded Flaconi, we aimed at creating an optimal customer experience. Thus, zenloop for WooCommerce enables you to systematically evaluate your customer feedback. With the zenloop extension, you can – Create customized surveys within a few minutes – Use platform data to schedule NPS surveys via zenloop – Trigger on-site NPS surveys on your order-success-page – Trigger email NPS surveys after product delivery – Keep track with automated feedback analyses and reports Testimonials Smooth feedback analysis “With zenloop, time-consuming and manual analyses are no longer an issue. Thanks to Smart Labels, we can evaluate qualitative customer feedback in no time at all.” Jens Griebler (Deichmann) Head of CRM Expand customer centricity “Customer centricity is the key for our company success. Zenloop helps us to focus on the customer and to communicate insights instantly to all stakeholders.” Julia Bösch (Outfittery) Chief Executive Officer Fully automated NPS “The easiest way to implement and roll out the entire Net Promoter System from A to Z – fully automated.” Nana Lohmann (Shopapotheke) Chief Marketing Officer Languages You can send surveys in English, French, German, Spanish, Chinese, Czech, Danish, Dutch, Finnish, Italian, Norwegian, Polish, Portuguese, Russian, Swedish, and Turkish. Text analysis is available in English, French, German, Spanish, Russian, Italian, and Dutch. The user interface is in English or German. Integrations Use our powerful integration to enrich your CRM data, trigger workflows or to close the feedback loop: – Emarsys – Freshdesk – Slack – Salesforce – webhooks – Zapier
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