UseResponse Live Chat vs Yetix Request Form for Zendesk

UseResponse Live Chat WP plugin is an effective communiсation tool for your website to build great relationship with your customers. It allows you to chat online with your customers in easier and more convenient way. Make the customer service more efficient by using Chat flow automations triggers, canned responses for the most frequent requests, conduct multiple chats simultaniously, autolock messages not to allow several agents send replies to one request. UseResponse Live Chat allows to communicate via most popular messengers (Live Chat, Facebook Messenger, WhatsApp, Skype, Telegram, Viber, Email) right from your site. At the meantime you shouldn’t worry about any issues getting lost like email or chat requests. Along with Live Chat software, UseResponse offers you a powerful Help Desk tool that converts all chat requests into tickets when agents are offline. Sign up for free trial. With UseResponse Live Chat you can: – Create smooth automated onboarding process for your customers; – Increase sales and conversions; – Provide instant support; – Keep track of all the requests at the same place. Please note, that UseResponse Chat plugin is free to use, but to use it, you need an account at UseResponse. To check available plans please visit Pricing page. There is a 14-day free no obligation trial to test all the features.

The easiest way to add Zendesk Support Form to your site Yetix helps you to add your Zendesk request form in one click into a post or a page. Zendesk® is a registered trademark of Zendesk Inc. You need to have a Zendesk account to use this plugin. With Yetix Request Form you can easily: create your form, based on your Zendesk Ticket Fields automatically send form submissions to Zendesk connect your site to your Zendesk account by simply entering API key use a Gutenberg block or a shortcode to include your form where you want in your site Create your own request form based on default fields or/and your custom fields, created into your Zendesk’s settings. Define the behaviour and the timeout after the user has filled out the form (stay in the same page or go to another page). Yetix Request Form adopts the design choices made by your theme. If your theme doesn’t have any style for forms, we added some “basic Classes” to prevent any troubles. Features and Options: Add form in your page or your post with the provided Gutenberg Block or shortcode Define your fields based on default and custom Zendesk Fields Drag and Drop fields to create your own form Add file attachments to tickets (only .jpg .png .pdf for a better security) Pre-fill form fields with the user’s data when they are logged in to WordPress. Choose between stay in the same page or be redirected to another page after form submission Automatic spam protection (without captcha). Fully translatable into any language. About us “Yetix Request Form” is one of the Yetix WordPress Plugins For Zendesk made by Whodunit Agency. Whodunit is a full-remote French WordPress agency. Founded in 2009, we are deeply involved in open-source development. Whodunit is the biggest agency in France in terms of contribution to WordPress ecosystem. We are building tailor-made editorial experiences for our clients and also providing high-level maintenance services. This activity is strongly dependent on our involvement in WordPress core development. Using our experience with WordPress and Zendesk, we decided to create several plugins for helping people to easily integrate Zendesk into their WordPress site. Help and support Documentation Join our Yetix Official Community group WordPress Support Forum Next features Create several forms Receive information about the user (browser, PHP version, WordPress version, Plugins installed/activated, ….) If you have some dreams, ideas, or suggestions, send here in the support forum your wishes. Enjoying Yetix Request Form? Visit our website Join the Yetix Community in Facebook Follow us in Twitter @YetixProducts Leave us a rating Languages / Localization Yetix is translated into English (UK) (English (UK)) and Français (French (France)). If you would like to translate the form into your language, please click here.