Reacho – Free Customer Support Plugin for WooCommerce vs Yetix Request Form for Zendesk

Reacho for WooCommerce is a comprehensive, free plugin designed to enhance your WordPress eCommerce store’s customer support capabilities. Seamlessly integrate Reacho’s robust help desk, live chat, and knowledge base features with your WooCommerce platform to provide exceptional support and improve customer satisfaction—all without any coding expertise. Key Features of Reacho for WooCommerce Unified Inbox: Manage customer inquiries, live chat, and knowledge base resources from a single dashboard, ensuring consistent and efficient communication across all support channels. Integrated Help Desk: Provide top-notch customer support with Reacho’s built-in help desk, allowing you to track inquiries, manage tickets, and resolve issues promptly to keep customers happy. Real-Time Live Chat: Engage with your website visitors in real-time, answer their queries instantly, and guide them through their shopping experience to increase satisfaction and retention. Comprehensive Knowledge Base: Empower your customers with self-service support by creating and managing a detailed knowledge base, enabling them to find answers on their own. How Reacho for WooCommerce Can Benefit Your Business Improve Customer Satisfaction: Offer quick and reliable support through live chat and a streamlined help desk, ensuring customers get the help they need when they need it. Enhance Efficiency: Centralize support requests and streamline ticket management to reduce response times and improve operational efficiency. Reduce Support Costs: Minimize repetitive inquiries by providing customers with easy access to answers through an organized knowledge base. Getting Started Install the Plugin: Log in to your WordPress admin panel, navigate to the ‘Plugins’ menu, and click ‘Add New.’ Search for ‘Reacho for WooCommerce’ and click ‘Install Now.’ Activate the Plugin: After installation, activate the plugin. You will see the ‘Reacho’ tab added to your main menu.’ Connect Your Reacho Account: Click on the ‘Reacho’ tab and navigate to ‘Settings.’ If you don’t have a Reacho account, you can create one directly through the plugin. Configure Your Settings: Follow the on-screen instructions to set up your help desk, live chat, and knowledge base features according to your business needs. Support For assistance, visit our support page for comprehensive documentation and access to various support channels. Alternatively, you can contact us directly at [email protected]. About Reacho Reacho is an all-in-one eCommerce service platform dedicated to helping businesses provide outstanding customer support. Our suite of tools, including help desk, live chat, and knowledge base, is designed to offer a seamless and efficient support experience for both businesses and their customers. Note: This plugin requires WooCommerce to be installed and activated on your WordPress site. By integrating Reacho with WooCommerce, you can transform your eCommerce operations, delivering exceptional customer support experiences and building long-lasting customer relationships.

The easiest way to add Zendesk Support Form to your site Yetix helps you to add your Zendesk request form in one click into a post or a page. Zendesk® is a registered trademark of Zendesk Inc. You need to have a Zendesk account to use this plugin. With Yetix Request Form you can easily: create your form, based on your Zendesk Ticket Fields automatically send form submissions to Zendesk connect your site to your Zendesk account by simply entering API key use a Gutenberg block or a shortcode to include your form where you want in your site Create your own request form based on default fields or/and your custom fields, created into your Zendesk’s settings. Define the behaviour and the timeout after the user has filled out the form (stay in the same page or go to another page). Yetix Request Form adopts the design choices made by your theme. If your theme doesn’t have any style for forms, we added some “basic Classes” to prevent any troubles. Features and Options: Add form in your page or your post with the provided Gutenberg Block or shortcode Define your fields based on default and custom Zendesk Fields Drag and Drop fields to create your own form Add file attachments to tickets (only .jpg .png .pdf for a better security) Pre-fill form fields with the user’s data when they are logged in to WordPress. Choose between stay in the same page or be redirected to another page after form submission Automatic spam protection (without captcha). Fully translatable into any language. About us “Yetix Request Form” is one of the Yetix WordPress Plugins For Zendesk made by Whodunit Agency. Whodunit is a full-remote French WordPress agency. Founded in 2009, we are deeply involved in open-source development. Whodunit is the biggest agency in France in terms of contribution to WordPress ecosystem. We are building tailor-made editorial experiences for our clients and also providing high-level maintenance services. This activity is strongly dependent on our involvement in WordPress core development. Using our experience with WordPress and Zendesk, we decided to create several plugins for helping people to easily integrate Zendesk into their WordPress site. Help and support Documentation Join our Yetix Official Community group WordPress Support Forum Next features Create several forms Receive information about the user (browser, PHP version, WordPress version, Plugins installed/activated, ….) If you have some dreams, ideas, or suggestions, send here in the support forum your wishes. Enjoying Yetix Request Form? Visit our website Join the Yetix Community in Facebook Follow us in Twitter @YetixProducts Leave us a rating Languages / Localization Yetix is translated into English (UK) (English (UK)) and Français (French (France)). If you would like to translate the form into your language, please click here.