EngageBay Live Chat Support vs Yetix Request Form for Zendesk

EngageBay Live Chat Support helps you connect with your website visitors instantly. Add a powerful live chat widget to your WordPress site and provide real-time customer support to boost engagement and capture more leads. 🌟 Why Businesses Use EngageBay Live Chat 💬 Communicate with visitors in real time 🛤️ Track the entire customer journey in one place 📢 Send proactive messages to invite visitors to chat 📑 Access detailed chat transcripts for insights 🤝 Build trust and enhance your brand reputation 👥 Provide agents with full customer information during chats ⭐ Collect customer feedback after each session 👨‍👩‍👧 Collaborate as a team for quick solutions 📊 Measure performance with in-depth reports & analytics 🤖 Use the upcoming chatbot feature for automated engagement 🔑 Key Features 🖥️ Install the chat widget on unlimited websites at no extra cost 🎨 Fully customize the chat widget to match your brand style ⌨️ Create shortcuts for common replies to save time 🔄 Seamlessly transfer chats between agents 👀 Track visitors as they browse your site for context-based support 📧 Send chat transcripts via email once sessions end Why Choose EngageBay Live Chat Support? Unlike generic chat plugins, EngageBay combines live chat + CRM + helpdesk into a single powerful platform. That means every chat becomes a potential lead or support ticket automatically.

The easiest way to add Zendesk Support Form to your site Yetix helps you to add your Zendesk request form in one click into a post or a page. Zendesk® is a registered trademark of Zendesk Inc. You need to have a Zendesk account to use this plugin. With Yetix Request Form you can easily: create your form, based on your Zendesk Ticket Fields automatically send form submissions to Zendesk connect your site to your Zendesk account by simply entering API key use a Gutenberg block or a shortcode to include your form where you want in your site Create your own request form based on default fields or/and your custom fields, created into your Zendesk’s settings. Define the behaviour and the timeout after the user has filled out the form (stay in the same page or go to another page). Yetix Request Form adopts the design choices made by your theme. If your theme doesn’t have any style for forms, we added some “basic Classes” to prevent any troubles. Features and Options: Add form in your page or your post with the provided Gutenberg Block or shortcode Define your fields based on default and custom Zendesk Fields Drag and Drop fields to create your own form Add file attachments to tickets (only .jpg .png .pdf for a better security) Pre-fill form fields with the user’s data when they are logged in to WordPress. Choose between stay in the same page or be redirected to another page after form submission Automatic spam protection (without captcha). Fully translatable into any language. About us “Yetix Request Form” is one of the Yetix WordPress Plugins For Zendesk made by Whodunit Agency. Whodunit is a full-remote French WordPress agency. Founded in 2009, we are deeply involved in open-source development. Whodunit is the biggest agency in France in terms of contribution to WordPress ecosystem. We are building tailor-made editorial experiences for our clients and also providing high-level maintenance services. This activity is strongly dependent on our involvement in WordPress core development. Using our experience with WordPress and Zendesk, we decided to create several plugins for helping people to easily integrate Zendesk into their WordPress site. Help and support Documentation Join our Yetix Official Community group WordPress Support Forum Next features Create several forms Receive information about the user (browser, PHP version, WordPress version, Plugins installed/activated, ….) If you have some dreams, ideas, or suggestions, send here in the support forum your wishes. Enjoying Yetix Request Form? Visit our website Join the Yetix Community in Facebook Follow us in Twitter @YetixProducts Leave us a rating Languages / Localization Yetix is translated into English (UK) (English (UK)) and Français (French (France)). If you would like to translate the form into your language, please click here.