LivePerson LiveChat + Messaging vs WP Chatbull

LiveEngage is the modern way to talk to visitors whether they’re on your site via desktop or on their mobile devices. Your customers prefer digital communication like chat, messaging, and SMS. With LiveEngage, you can interact with your customers however they want, from one easy-to-use platform. This plugin adds the necessary tag script to your site footer that enables the livechat functionality. Get Started Now Benefits for Merchants: Fast and simple setup Connect with prospects and customers in real-time Create and maintain time saving pre-written responses Increase customer satisfaction Strengthen brand loyalty Increase sales conversion Stay connected with your visitors and customers on the go with the LiveEngage mobile app Out-of-the-box KPI reporting metrics that track engagement performance, agent effectiveness, and real time data on customer satisfaction Fully customize aspects of the LiveEngage platform to match your brand’s look and feel Protect your consumers’ information with enterprise-grade security and stability Benefits for Customers: Your customers prefer digital communication like chat, messaging, and SMS. With LiveEngage, you’ll be able to connect with prospects and customers via their preferred method of engagement and build a relationship. PRODUCT FEATURES Deliver the right chat invitation to the right customer at the right time: Display click-to-chat buttons so customers and visitors can request to chat whenever they need help Monitor visitor activity in real time and push proactive chat invitations to high value visitors on important product pages, and send targeted offers to hesitating customers about to abandon their cart. Make more sales; increase your conversion rates by more than 25%! Make the most of mobile for both you and your customers: Chat with your customers and prospects from any device Have the flexibility to stay connected with your customers on the go, wherever you are with the LiveEngage mobile app Customization to match your needs and brand: Get complete control over your chat window’s colors, themes, and CSS Integrate easily with the LiveEngage platform to provide additional connection options including voice and content Real-time contextual & analytics reporting: LiveEngage empowers companies to drive and optimize their digital engagement strategy on the fly with real-time and long-term operational KPI’s, reports, and dashboards Empower your agents to create meaningful connections and increase efficiency: Handle multiple conversations simultaneously with a workspace that has all the tools needed to increase efficiency Obtain detailed information about the chatter – including customer records, geographic location, what search engine or marketing campaign they came from Provide hands-on assistance with text-highlighting and co-browsing capabilities Seamlessly transfer chats to other agents such as second-level support Protect your consumers’ information with enterprise-grade security and stability: LivePerson complies with ISO 27001, SOC 2, PCI-DSS, SSAE 16 SOC 2, SOX, FISC, EU Privacy and other security standards Integration features: Configure the account number the module should use to embed LiveChat on your site. LiveChat visibility settings based on a blacklist or whitelist of certain pages and user roles. Pricing and Plans: Click here or go to http://register.liveperson.com/wordpress to get started with a special promotion for WordPress users.

Now chat with your website visitors with WP ChatBull. This is a perfect fit for Small Business for both who sell products and services. It hosts data & files completely on your own server. No need to connect with any third party or pay subscriptions. Install WP ChatBull today to find your potential customers and improve your conversion rate. You can upgrade to ChatBull Pro to have Desktop (for both Widnows & Mac) and Android apps for operators. Free Version Features No Subscriptions Host everything (database & files) on your own server. All data you have is completely yours. Unlimited simultaneous live chats Unlimited departments Easy to use admin and visitor interface Brand it like yours. We do not put Powered By anywhere on the visitor chatbox Customize the colors as per your need Visitors can give feedback to the operators You can enable or disable the chatbox anytime You can turn the status online/offline and it will show accordingly to the visitors Intelligence of showing LIVE to visitors if any operator is online If offline then visitors can leave offline messages. Browser notifications in Google Chrome for operators Sound notification for both visitor and operator panel Operator can see the page link visitor is on Can customize labels & texts to convey the message as you like Analytic dashboard to show useful information like visitor count, locations, most visited pages etc. and many more is there. Pro Version Additional Features All free version features Pay one time only no subscription Supports multiple domains Can change theme for visitor chatbox Can bypass the pre-chat input form for visitors Can set time to pop out the visitor chatbox automatically Operator can forward chat to other operators Canned Responses for operators and admin Emoji support Code very well reviewed by Envato Desktop app for both Windows & Mac OS Can use our android app from Google Play Store Use this link to purchase ChatBull Pro Coming Soon Features iOS App Multilingual Support