Storebird AI Chat for WooCommerce vs WhatAlead Integration for Setlyy

Questions cost sales before checkout—and time after it. Storebird answers both. A shopper is ready to buy, but has one last question. Is it the right size? Is it in stock? Will it arrive in time? Another customer just wants to know where their order is. If nobody answers, the first shopper may leave. The second question lands in your inbox. Storebird is the AI chatbot that knows your WooCommerce store. It turns live products, stock, variations, orders and store information into useful answers. Before the sale, it helps shoppers find the right product and move forward. After the sale, it answers order, delivery and policy questions—without making you type the same reply again. Less chasing. Less hesitation. More customers who know what to do next. Real Questions. Real Store. Real Results. On one real WooCommerce store, Storebird handled 534 customer chats and captured 72 leads. 82% of those conversations were freely typed product questions—not preset buttons. That is the job Storebird is built for: being there at the exact moment a customer needs an answer. Not Another Chatbot That Guesses Generic chatbots read a few pages and hope for the best. Storebird connects directly to WooCommerce, so it can work with the data your store already runs on: Products and variations — help shoppers compare options, sizes, colours and specifications Live prices and stock — show what is available now Product recommendations — turn natural-language questions into matching products with direct links Orders and tracking — let customers securely check order status and delivery information Coupons and policies — explain discounts, shipping, returns and the store information you add When you update a product in WooCommerce, Storebird syncs the change automatically. No scripts to maintain. No chatbot flowcharts to rebuild. No OpenAI API key required. Train Storebird on What Makes Your Store Different Your store is more than product titles and prices. The best answers often live in your shipping rules, return policy, sizing advice, buying guides and the details your team knows by heart. Storebird gives your AI its own knowledge base. You can: Import pages from your website and turn existing store content into answers Add and edit knowledge manually for FAQs, policies, product advice or anything unique to your business Teach product-specific details with notes and corrections attached to individual products Control what the AI uses by activating, updating or removing knowledge whenever you want See which knowledge gets used in customer answers Storebird automatically enriches and reprocesses the knowledge you add. Update a page, correct a product or change your WooCommerce data, and future answers can use the latest version. The more useful knowledge you give Storebird, the more useful Storebird becomes—without rebuilding scripts or chatbot flows. Your own knowledge base is included on every plan: up to 100 pages on Essential and unlimited pages on Pro and Scale. One WooCommerce Brain, Before and After the Sale Storebird does more than answer FAQs. It understands where the customer is in the buying journey. Before checkout, Storebird can answer questions such as: “Which of these products fits what I need?” “Do you have this in my size?” “What is the difference between these two?” “Can this arrive before Saturday?” After checkout, the same assistant can help with: “Where is my order?” “Has my package shipped?” “Can I return this?” “How do I use the product I bought?” Your customer gets a clear next step. You get fewer repetitive questions competing for your attention. AI When It Can. You When It Should. Some conversations need a person. Storebird can hand over the full conversation history and notify you, so the customer does not have to start again. When you are ready to bring more customer communication together, Storebird also supports AI email drafts using live WooCommerce data, two-way WhatsApp conversations, lead capture and one inbox across connected stores and channels. You stay in control of the assistant’s tone, instructions, welcome message and knowledge. Match the widget to your brand, review conversations in the dashboard and let Storebird respond in your customer’s language, with WPML support for multilingual catalogs. Your Store in Your Pocket. Free iOS and Android App. A handoff only helps if you notice it. The Storebird app for iOS and Android sends you a push notification the moment a shopper asks for a human, so you can read the whole conversation, take over from the AI and answer from wherever you are — then resolve the chat or hand it back to the assistant. The app is included with your Storebird account: same login, no extra subscription, no per-seat fee. Get it for iPhone and iPad or Android. See It Answer Before Your Customers Do Do not take our word for it. Install Storebird, connect your store and ask it the hardest product question you received this week. Private test mode keeps the widget visible only to logged-in store administrators until you decide it is ready for shoppers: Install and connect Storebird Let your WooCommerce products sync Ask real customer questions Check the answers yourself Go live when you are ready The plugin is free to install. A Storebird account and paid plan are required to make the assistant available to shoppers. The Pro plan includes a 14-day trial. Your customers already have questions. Give them a reason to keep shopping. Install Storebird and see what it knows External Services This plugin connects to the Storebird API service to provide AI-powered chat functionality. Storebird API This plugin sends data to and receives data from the Storebird API (https://storebird.ai/api) for the following purposes: Data sent: * Product information (names, prices, descriptions, images) – when syncing products * Chat messages from customers – when customers use the chat widget * Visitor information (page URL, session ID) – for chat context * WordPress and WooCommerce version info – during connection setup When data is sent: * On initial plugin connection (automatic or manual) * On product sync (manual trigger in admin) * When products are created/updated in WooCommerce * When customers send messages through the chat widget Service links: * Service website: https://storebird.ai * Terms of Service: https://storebird.ai/terms * Privacy Policy: https://storebird.ai/privacy

WhatAlead Integration for Setlyy connects your WordPress website to Setlyy, your AI-powered WhatsApp sales assistant. Once connected, the plugin can automatically add the Setlyy WhatsApp widget to your public pages. Visitors can start a WhatsApp conversation with your Setlyy assistant, which is configured from your Setlyy account to welcome visitors, ask qualifying questions, explain your offers, collect useful information, trigger follow-ups, and route qualified leads to your team or booking flow. The integration is managed directly from the WordPress admin: secure one-click connection between WordPress and Setlyy; automatic synchronization of your WhatsApp number and widget configuration; one-click toggle to enable or disable the widget on public pages; tracked campaign links for WordPress buttons and page builders; shortcodes for campaign links and CTA buttons; support for Setlyy website CTA formats such as floating WhatsApp buttons, QR code CTAs, and banners when configured in Setlyy; campaign links for organic, social, and website CTAs; tracking-friendly links so Setlyy can attribute conversations to campaigns; configuration updates managed from Setlyy without editing WordPress theme code. Setlyy is designed for businesses that use WhatsApp to qualify leads, answer website visitors, track CTA performance, run follow-ups, and improve conversion from organic, social, and website traffic. Setlyy is a SaaS product. You need an active Setlyy account to use this plugin. How it works Install and activate WhatAlead Integration for Setlyy on your WordPress site. Click Connect Setlyy inside Settings > Setlyy. You are redirected to Setlyy to authorize the connection. Setlyy returns a secure installation code to WordPress. The plugin exchanges that code with Setlyy and stores the connection settings. WordPress can then load the Setlyy widget script and fetch the latest widget and campaign link configuration. You can copy tracked campaign links into WordPress buttons, page builders, menus, landing pages, or shortcodes. Features Secure Setlyy connection flow from the WordPress admin. WhatsApp AI widget embedded on public pages. AI sales assistant configured inside your Setlyy account. Floating WhatsApp button, QR code CTA, and banner CTA support through Setlyy widget configuration. Campaign and social CTA links synchronized from Setlyy. Tracking links for organic and social campaigns. Refresh data button to pull the latest campaign links. Simple on/off toggle for the website widget. Shortcodes for campaign URLs and buttons. No manual API token, endpoint, or technical ID entry required. External service This plugin connects to the external SaaS service Setlyy. The plugin may request data from: https://agent.setlyy.com The Setlyy service provides: the OAuth-style connection flow used to connect WordPress to your Setlyy account; the JavaScript widget loaded on your public pages; the widget configuration for your Setlyy assistant; your WhatsApp number and CTA display settings; tracked campaign links for website, organic, and social CTAs. When you connect or refresh the plugin, WordPress sends the connection code, the connected agent ID, and the site URL to Setlyy so Setlyy can identify the correct workspace and return the current widget and campaign configuration. Conversation handling, WhatsApp assistant behavior, lead qualification, tracking, and follow-ups are managed by your Setlyy account. To use this plugin, you must accept Setlyy’s Terms of Service and Privacy Policy. Terms of Service: https://setlyy.com/cgu Privacy Policy: https://setlyy.com/politique-confidentialite Data handling and privacy What data is stored in WordPress? The plugin stores connection and display settings in the WordPress options table, including: the connected Setlyy agent ID; Setlyy endpoint URLs used by the plugin; campaign links synchronized from Setlyy; the latest sync timestamp and sync error message, if any; the widget enabled/disabled setting. The plugin does not store visitor conversations in WordPress. Conversations, AI configuration, qualification logic, follow-ups, and lead data are handled in Setlyy. What data is sent to Setlyy? During connection and synchronization, the plugin sends data needed to identify the Setlyy workspace and return the correct configuration, such as: the temporary connection code returned by Setlyy; the connected Setlyy agent ID; your WordPress site URL; plugin synchronization requests for widget and campaign link data.