WebExpertDev AI Customer Support Assistant vs Enable Abilities for MCP

WebExpertDev AI Customer Support Assistant for stores using WooCommerce exposes lightweight, token-protected REST/OpenAPI tools that compatible AI support platforms can use for customer-safe product and order support. It is not a chatbot and does not include an AI model. It provides WooCommerce OpenAPI tools, setup assets, generated instructions, and admin configuration screens for stores that connect those tools to a compatible chat or AI assistant platform. Tawk.to compatibility: this plugin is Tawk.to Ready today and works with Tawk.to AI Assist compatible OpenAPI setup. It is also OpenAPI-compatible by design for AI assistants that support OpenAPI tool calling, HTTPS REST endpoints, and bearer authentication. Disclaimer: This plugin is not affiliated with, endorsed by, or sponsored by Tawk.to. All third-party trademarks belong to their owners. No external AI API calls, remote services, external trackers, account code, cart links, autoship actions, or write actions are included in the Free scope. Free Features Bearer-token REST security with hashed token storage. Public health and OpenAPI schema endpoints. Optional token requirement for product tools. WooCommerce product search with short-lived transient caching. Product availability by SKU or product ID. Verified order status requiring order number plus billing email or ZIP. Customer-safe status mapping for built-in and custom WooCommerce statuses. Customer-safe tracking summaries from supported local tracking metadata. Admin-controlled privacy-safe logs with enable/disable, clear logs, and retention cleanup. Tawk.to Ready setup prompt, knowledge block, test questions, and checklist. Generic OpenAPI-compatible setup guidance for compatible AI assistants. Optional Tawk widget embed using property ID and widget ID fields. Config export/import for non-secret plugin settings. AI behavior mode and industry preset scaffolding for prompt/knowledge generation. Free Scope Boundaries The Free plugin does not create carts, create reorder links, capture leads, process payments, modify orders, process refunds, send emails, send webhooks, or connect to external CRM, automation, shipping, or AI services. Developer extension points are present for compatible custom implementations, but those integrations are not included in the Free plugin. Optional Pro Add-On The Free plugin is fully usable on its own for safe product support, product availability, verified order status, tracking summaries, OpenAPI setup, and assistant-ready support configuration. For stores that want to turn support conversations into customer-click actions, WebExpertDev AI Customer Support Assistant Pro is an optional paid add-on hosted outside WordPress.org. Learn more about the optional Pro add-on on the WebExpertDev website. Pro adds separate paid workflows through separate Pro code: Lead Capture Secure Cart Links Secure Reorder Links Product Discovery AI Search Keywords Knowledge Builder Advanced Tracking support Pro secure links are signed, expiring, customer-click review links. They do not create orders, process payments, issue refunds, or secretly change carts. Free remains fully usable without Pro and does not include Freemius, payment, telemetry, account code, or Pro source. Third-Party Services This plugin does not call third-party APIs by itself and does not include a hosted AI service. If a site administrator enables the optional Tawk widget embed, visitor browsers may load the widget script from https://embed.tawk.to/ using the property ID and widget ID entered by the administrator. That widget service is provided by Tawk.to. Review Tawk.to’s privacy policy and terms before enabling the widget: Privacy policy: https://www.tawk.to/privacy-policy/ Terms of service: https://www.tawk.to/terms-of-service/ If a site administrator manually imports this plugin’s OpenAPI schema into Tawk.to AI Assist or another compatible OpenAPI-based AI platform, that platform may call this site’s REST endpoints using the bearer token the administrator provides. The plugin does not create a Tawk.to account, transmit API tokens to Tawk.to automatically, transmit tokens to any AI platform automatically, or imply any affiliation with Tawk.to. Security Model Protected endpoints use Authorization: Bearer TOKEN. Tokens are shown only immediately after generation and stored hashed. Order status is always protected and requires order number plus billing email or ZIP. The plugin does not return payment details, full addresses, internal notes, customer IDs, user IDs, private meta, fraud data, risk data, or backend routing. The optional Tawk widget embed uses safer ID-based fields for the Tawk property ID and widget ID. The plugin generates the widget URL from those IDs and does not accept arbitrary JavaScript embed code. Config exports exclude API tokens, token hashes, logs, order data, customer data, and secrets. Imports are sanitized and do not import secrets. Plugin settings are stored in the wcast_settings option. Privacy-safe logs are stored under wp-content/uploads/webexpertdev-ai-customer-support-assistant/logs/. Product search and generated prompt/knowledge caches use wcast_ transients when present. Uninstall cleanup is controlled from the plugin admin. By default, logs and generated caches are removed on uninstall, while settings are retained unless explicitly enabled for deletion. The plugin never deletes WooCommerce orders, products, customers, or order meta. Minimum Requirements PHP 7.4 or newer. WordPress 6.2 or newer. WooCommerce 7.1 or newer for live tools. If WooCommerce is inactive, the admin setup remains available and tools return unavailable responses. Platform Scope The Free plugin implements WooCommerce REST/OpenAPI tools under /wp-json/wc-ai-support/v1/. It is Tawk.to Ready today and OpenAPI-compatible by design for AI assistants that support OpenAPI tool calling and bearer authentication. Platform behavior varies, and this plugin does not claim official support for every AI platform.

Enable Abilities for MCP gives you full control over which WordPress Abilities are available to AI assistants through the MCP (Model Context Protocol) Adapter. WordPress 6.9 introduced the Abilities API, allowing external tools to discover and execute actions on your site. This plugin extends that functionality by registering a comprehensive set of content management abilities and providing a simple admin interface to toggle each one on or off. Connect from claude.ai with just a URL Since version 2.1 the plugin ships an embedded OAuth 2.1 server built for claude.ai custom connectors. Add your site in claude.ai → Settings → Connectors, log in with your WordPress user, approve the consent screen — connected. No Client ID, no Application Password, no local configuration. Works from the claude.ai web app, mobile apps, and Claude Desktop Each team member authenticates with their own WordPress account and role — a subscriber can never do what only an editor should Every ability execution lands in the activity log under the real user’s name Works on single sites, subdirectory installs, and multisite networks (network-activate so the main site serves the OAuth discovery documents for every subsite) Prefer tokens? Application Passwords (per-user) and a single-admin Bearer token connect Claude Desktop / Claude Code, OpenAI Codex CLI, and Google Antigravity — the Connection tab generates ready-to-paste configuration for each client, and fills in your credentials automatically. Features 102 abilities organized in 21 categories: Core, Read, Write, SEO (Rank Math), SEO (SEOPress), SEO (Yoast), Navigation Menus, Utility, Multilanguage, Custom Post Types, WooCommerce, The Events Calendar, Code Snippets, JetEngine Options Pages, JetEngine Query Builder, Elementor, LearnDash, Tutor LMS, AI Agent Readiness (llms.txt), FSE Block Templates, and Accessibility (WCAG) WooCommerce integration — dedicated abilities to manage products, orders, and customers using the native WooCommerce API (HPOS-compatible, formally declared) The Events Calendar integration — list, get, create, and update events with venue, organizer, and date filters claude.ai OAuth custom connector — connect from claude.ai (web, mobile, or desktop) with zero local setup: an embedded OAuth 2.1 server with Client ID Metadata Document (CIMD) support lets each user log in with their own WordPress account and role Admin dashboard with toggle switches for each ability Per-ability control — expose only what you need Third-party ability control — abilities registered by other MCP-ready plugins (e.g. Fluent Forms) appear in the same dashboard, grouped by plugin, with the same per-ability toggles; disabling one removes it from every MCP server on the site Secure by design — proper capability checks, input sanitization, and per-post permission validation WPCS compliant — fully passes WordPress Coding Standards (phpcs) MCP-ready — all abilities include show_in_rest and mcp.public metadata Available Abilities Read (safe, query-only): Get posts with filters (status, category, tag, search) Get single post details (content, SEO meta, featured image) Get categories, tags, pages, comments, media, and users Write (create & modify): Create, update, and delete posts Create categories and tags Create pages Moderate comments Reply to comments as the authenticated user Upload images from external URLs to the media library (with optional auto-assign as featured image) Duplicate any post, page, or custom post type item — including all post meta (ACF, SEO, featured image) and taxonomy terms; saved as a draft by default Assign a custom taxonomy’s terms to a post or page (e.g. a taxonomy registered by a companion plugin) SEO — Rank Math: Get full Rank Math metadata for any post/page (title, description, keywords, robots, Open Graph, SEO score) Update Rank Math metadata: SEO title, description, focus keyword, canonical URL, robots, Open Graph, primary category, pillar content SEO — SEOPress: Get full SEOPress metadata for any post/page (title, description, focus keyword, robots, canonical, Open Graph, Twitter Card) Update SEOPress metadata: SEO title, description, focus keyword, canonical URL, robots directives, Open Graph, Twitter Card SEO — Yoast SEO: Get full Yoast SEO metadata for any post/page (title, description, focus keyphrase, canonical, robots, Open Graph, Twitter Card) Update Yoast SEO metadata: SEO title, description, focus keyphrase, canonical URL, robots (noindex, nofollow, advanced), Open Graph, Twitter Card Get Yoast sitemap index — fetch and parse the sitemap index, returning all registered sitemap URLs with last modification date Custom Post Types: List all registered custom post types with configuration and taxonomies Get items from any CPT with filtering, search, and taxonomy queries Get full details of a CPT item including all meta fields (WooCommerce, ACF, JetEngine, etc.) Create, update, and delete CPT items with taxonomy and meta field support Get CPT taxonomies with their terms Assign taxonomy terms to CPT items Read term meta by exact key, or all meta for a term Write a term meta field by exact key Update a term’s core fields: name, slug, description, or parent WooCommerce: List products with price, SKU, stock status, categories, and type Get full product detail including gallery, attributes, and variations Update product price, sale price, stock quantity, and status List orders with customer, total, status, and date (HPOS-compatible) Get full order detail: line items, billing/shipping, totals, and notes Update order status with optional note List customers with email, name, total spent, and order count The Events Calendar: List events with start/end date, venue, organizer, and date range filter Get full event detail with resolved venue address and organizer contact Create new events with title, description, dates, venue, and organizer Update existing events Navigation Menus: List menus with item counts and theme locations, and get one menu’s full item hierarchy Create a new menu, and add pages, posts, categories, tags, or custom URLs as items (with parent and position) Update an item’s title, URL, parent, or position Remove an item, assign a menu to a theme location, or delete a menu entirely (opt-in — destructive) Tutor LMS: Read a lesson’s video source configuration (type, value, and runtime) Set a lesson’s video source (external URL, YouTube, Vimeo, HTML5, or a third-party source such as Bunny.net) using Tutor’s own storage function — avoids the string-only limitation of the generic Update Post Meta ability, which Tutor cannot read back List courses, and get a single course’s full detail with its topics/lessons hierarchy Get a user’s enrollment status and completion progress for a course Get a user’s quiz attempt results, optionally filtered to a single quiz Enroll a user in a course, and unenroll them (both opt-in, manage_options only) Multilanguage: Assign a language to an existing post via Polylang or WPML Link two posts as translations of each other in the same translation group Get the full translation map for a post: language, post ID, title, permalink, and status for each translation LearnDash: List courses with enrollment count, and get a single course’s full detail (lessons, topics, quizzes) Get a user’s enrollment status/progress and quiz results for a course Enroll or unenroll a user in a course (opt-in — write, manage_options) JetEngine Options Pages: List all registered Options Pages with their field schema Get all fields and current values for an Options Page by slug Update a single Options Page field, including repeater rows (opt-in — write) JetEngine Query Builder: List all Query Builder queries with id, name, and query type Get the full settings of one query by id Update an existing query’s name, type, or arguments — the missing counterpart to JetEngine’s own native “Add Query” MCP tool, which has no edit/get/list equivalent (opt-in — write) Elementor: Get a compact, read-only tree of an Elementor page/template (element ids, types, text preview) Update an Elementor element’s settings by id — single or batch edits (opt-in — write) Bind a widget setting to a dynamic tag: post title, or a JetEngine/meta field (opt-in — write) Code Snippets: Create a PHP code snippet via the Code Snippets plugin — always saved as inactive, activate manually from wp-admin. Validates PHP syntax and blocks dangerous functions (eval, exec, shell_exec, and more) AI Agent Readiness (llms.txt): Fetch and validate the site’s llms.txt against the llmstxt.org spec, with actionable issues Write llms.txt content — routes automatically to SEOPress Pro’s option when active, or serves it directly (opt-in — write) FSE Block Templates: List all wp_template and wp_template_part entries for the active theme, merging theme-file defaults with database overrides Get the full block markup for one template or template part by slug Write new block markup to a template or template part — creates a database override automatically when the target is still a theme default; rejects content with unbalanced block-comment delimiters (opt-in — write, edit_theme_options) Accessibility (WCAG): Scan the media library for images missing alt text (WCAG 1.1.1 Non-text Content), paginated Utility: Search and replace text in post content Site statistics overview (includes custom post type counts) Update any post meta field by exact key (with protected internal key blocklist) Requirements WordPress 6.9 or later (Abilities API) MCP Adapter plugin installed and configured PHP 8.0 or later