Cnvrse vs Notifications on Discord for WooCommerce

The fastest way to add live chat to WordPress. Cnvrse lets you chat with visitors directly from your WordPress admin, Telegram, or Discord. No hosted chat account or monthly fee is required. Why Cnvrse? Most live chat plugins require external accounts, charge monthly fees, or make you install yet another app. We compare the trade-offs honestly in Cnvrse vs Intercom vs Drift. Cnvrse is different: Ready in seconds: install, activate, and a chat widget appears on your site. No signup, no configuration needed. Reply from your phone: connect Telegram or Discord and reply to visitors from the app you already use. Or just use the WordPress dashboard. No monthly fees: free forever. No per-seat pricing, no message limits, no “upgrade to reply.” Your conversations, your site: conversations stay in your WordPress database. Optional messaging integrations forward chat content only when connected. Won’t slow your site down: lightweight and fast. Your PageSpeed score stays the same. Key Features Live Chat Widget A clean, modern chat bubble that matches any theme. Customize colors and greeting text from Settings. Real-Time Dashboard See active visitors, ongoing conversations, and message history. Reply instantly without leaving WordPress. Telegram Integration (Optional) Connect your Telegram bot to receive instant notifications and reply to visitors from your phone. Messages arrive instantly. Discord Integration (Optional) Connect a Discord bot to receive visitor messages in your Discord server. Reply directly from any Discord channel; messages sync back to the chat widget automatically. Connect one or both messaging channels simultaneously. Visitor Intelligence See visitor browser, current page, and browsing journey. Know context before you reply. Conversation Management Organize chats with Open/Pending/Closed status. Auto-close inactive conversations. Never lose a lead. Perfect For Small business websites needing simple customer support WooCommerce stores wanting pre-sale chat Freelancers and agencies managing client sites Teams already using Telegram or Discord for communication Anyone who wants live chat without the bloat How It Works Install and activate Cnvrse Chat widget appears on your site immediately Visitors send messages and you get notified Reply from WordPress dashboard, Telegram, or Discord That’s it. No configuration required. Telegram Setup (Optional) Want to reply from your phone? Connect Telegram in 2 minutes: Create a bot via @BotFather on Telegram Paste your bot token in Cnvrse Settings Click Connect. Cnvrse auto-detects your Chat ID Receive notifications and reply from anywhere Detailed Telegram setup guide Discord Setup (Optional) Prefer Discord? Connect in 5 minutes: Create a bot at the Discord Developer Portal Add the bot to your server Paste your bot token and channel ID in Cnvrse Settings Click Connect. Visitor messages appear in your Discord channel Detailed Discord setup guide Coming in Pro Permanent conversation history Multiple chat agents Canned responses Business hours & offline mode File sharing Chat transcripts via email Priority support Slack and WhatsApp Business channels Learn about Cnvrse Pro Additional Info Documentation: cnvrse.com/help Support: cnvrse.com/support Contact: cnvrse.com/contact Pro Version: cnvrse.com/pro Languages: English (more coming soon: help translate) Third-Party Services Cnvrse optionally integrates with the following third-party services when you choose to connect them: Telegram Bot API When you connect a Telegram bot, visitor chat messages are forwarded to your Telegram chat via the Telegram Bot API. Your replies are received via webhook. This service is provided by Telegram FZ-LLC. By connecting Telegram, you agree to the Telegram Terms of Service and Privacy Policy. Discord API When you connect a Discord bot, visitor chat messages are forwarded to your Discord server via the Discord API. Your replies are polled periodically. This service is provided by Discord Inc. By connecting Discord, you agree to the Discord Terms of Service and Privacy Policy. Cnvrse is not affiliated with, endorsed by, or sponsored by Telegram or Discord. All trademarks are the property of their respective owners.

Keep your team in the loop without leaving Discord. Notifications on Discord for WooCommerce delivers rich, color-coded notifications to any Discord channel whenever something happens in your store. Whether you want to celebrate a new sale, catch a failed payment, or get pinged when stock runs low – this plugin has you covered. What you get Order Notifications Get notified for every WooCommerce order status: Pending, Processing, On Hold, Completed, Cancelled, Refunded, and Failed. Each notification includes a color-coded embed along with the customer name, email, country flag, order value, and a list of products ordered. WooCommerce Subscriptions Support If you run a subscription store with WooCommerce Subscriptions, you can receive notifications for subscription status changes including Active, On Hold, Cancelled, Expired, Pending Cancellation, Renewal Payment Complete, and Renewal Payment Failed. New Customer Alerts Fire a dedicated notification the first time a customer places an order – whether they checked out as a guest or registered an account. Great for tracking growth at a glance. Low Stock Alerts Receive a Discord notification as soon as a product hits its WooCommerce low stock threshold, so your team can restock before it becomes a problem. Per-Status @Mentions Specify @here, @everyone, or a Discord role ID for any individual status. Set a role ping on failed payments so your team gets alerted immediately, without pinging everyone for every order. Custom Embed Colors Every notification status has its own color picker in the settings. Each one comes pre-set to a sensible default (green for completed, amber for pending, red for failed, and so on), but you can change any of them to match your brand or make certain alerts stand out at a glance in Discord. Minimum Order Value Filter Reduce noise by only sending notifications for orders above a threshold you set. Useful if you run frequent low-value transactions and only want to be notified for meaningful orders. Test Button Per Webhook Every webhook row has a built-in Test button. Click it to send a live test embed to Discord so you can confirm everything is wired up correctly before going live. Notification Log An optional log records every notification sent – including the order or subscription number, status, products, order value, and the HTTP response code returned by Discord. Logs auto-purge after a configurable number of days (default: 7). Developer Filters * ppsndw_woo_discord_payload – modify the full Discord payload before it is sent for order and subscription notifications * ppsndw_woo_discord_low_stock_payload – modify the payload for low stock notifications Use a different channel per status Each status has its own webhook field, so you can route notifications to different Discord channels. Send all sales to #orders, failed payments to #alerts, and low stock to #inventory.