WebExpertDev AI Customer Support Assistant vs VigIA – AI Visibility, Analytics & Control

VigIA (Spanish for “lookout” or “watchman”, incorporating “IA” – Spanish for “AI”) is a complete AI visibility toolkit for WordPress. Monitor 60+ AI crawlers, control access to your content, and optimize how AI systems discover and understand your site. What does VigIA do? Scores your AI visibility with a 100-point analyzer covering 20 checks across 5 categories Tracks AI crawlers visiting your site (GPTBot, ClaudeBot, PerplexityBot, and 60+ others) Provides detailed analytics with advanced filters, server-side pagination, and exportable reports with metadata banner Blocks unwanted crawlers via PHP (403 response) Manages robots.txt rules for AI crawlers with compliance monitoring Sends email alerts about crawler activity (daily, weekly, or monthly) Generates llms.txt files to help AI systems understand your site Serves markdown endpoints for posts, pages, taxonomy archives (categories, tags, WooCommerce product categories, custom taxonomies) and WooCommerce products with schema-like data Generates JSON-LD structured data with Site Identity and AI Discovery signals Exposes abilities for AI agents and automation tools (WordPress 6.9+) Key Features AI Visibility Analyzer * 100-point scoring system with letter grades (A+ to F) * 20 individual checks across 5 categories * Access & AI Discovery (37 pts): robots.txt, AI bot directives, Content Signals, llms.txt, sitemap, RSS feed * Structured Data & Semantic Context (25 pts): JSON-LD schemas, Open Graph, Twitter Cards, meta description, canonical URL * Content Structure & Readability (20 pts): heading hierarchy, semantic HTML5, image alt text, content/HTML ratio * AI Interaction & Distribution (8 pts): markdown delivery, AI share buttons * Access Performance (10 pts): TTFB measurement * Smart recommendations with direct links to VigIA features and plugin suggestions * Analyze any page on your site with URL autocomplete selector * Results cached for 24 hours with manual re-analyze option Analytics Dashboard * Total visits, unique crawlers, and pages crawled statistics * Timeline chart with daily breakdown * Category distribution (AI Training, AI Search, AI Assistant, Data Scraper) * Top crawlers and most crawled pages tables with paginated navigation * Share Buttons & AI-powered Summaries integration: see share button clicks per page * Recent activity log with content type and HTTP status columns (color coded by status family) * Advanced filters: multi-select crawler picker, content type, HTTP status code, and configurable date range * Server-side pagination with four-button pager (first, previous, next, last) — operates over the full database, not just the latest 500 rows * Period comparison functionality * CSV export with a metadata banner (site name, site URL, export type, date range, export timestamp, applied filters) * “Export filtered CSV” button that downloads exactly what the active filters return, with vigia-filtered-YYYY-MM-DD.csv filename * Content type detection distinguishes Home, Post, Page, Product, custom CPTs, Category archive, Tag archive, Date/Author archive, Feed, Sitemap, REST API, File, Admin / login attempts (/wp-admin, /wp-login.php), WordPress system (admin-ajax, xmlrpc, wp-cron, wp-comments-post), 404 Not found, and Other Crawler Blocking * Block crawlers via PHP with 403 Forbidden response * Quick block dropdown in analytics dashboard * Manage blocks from Extras page * Works on any server (Apache, Nginx, LiteSpeed, etc.) Robots.txt Management * Add Disallow rules for AI crawlers * Visual preview of your robots.txt * Compliance monitoring: see which crawlers ignore your rules * One-click blocking for non-compliant crawlers * Works with both physical and virtual robots.txt Email Alerts * Daily, weekly, or monthly reports * Three detail levels: Minimal, Normal, Complete * Non-compliant crawler warnings * Activity comparison with previous period Markdown for Agents * Serve posts, pages and any public post type as optimized markdown for AI agents * Serve taxonomy archive pages (categories, tags, WooCommerce product categories, custom taxonomies) as markdown — disabled by default, opt in per taxonomy * Dedicated .md URL endpoints (e.g., /your-post.md, /category/news.md, /product-category/electronics.md) * Accept: text/markdown content negotiation on posts and taxonomy archive pages * Discoverability via Link HTTP headers and HTML tags * YAML frontmatter for posts: title, date, modified, author, image, categories, tags, post type, lang * YAML frontmatter for taxonomy terms: title, description, url, type, taxonomy, parent, count, image (term meta), lang * WooCommerce product frontmatter adds schema-like fields: sku, product_type, price, regular_price, sale_price, currency, availability, stock_quantity, rating, rating_count, review_count * Taxonomy term body includes the term description (rendered through the_content), the list of direct child terms in hierarchical taxonomies, and an excerpt of the latest posts/products assigned to the term * Product listings inside product_cat archives include an inline summary with formatted price, “was X” on sale items, star rating and out-of-stock flag * Respects blocking rules (blocked crawlers get 403) and LLMs.txt exclusion filters * Per-term noindex detection from Yoast SEO, Rank Math, All in One SEO and SEOPress * Analytics integration: tracks markdown requests per crawler * X-Markdown-Tokens response header * Filters: vigia_markdown_post_eligible, vigia_markdown_term_eligible, vigia_markdown_term_posts_limit * Follows the Cloudflare Markdown for Agents standard LLMs.txt Generator * Select content by post type with one click * Filter by taxonomies (categories, tags, custom) * Manual include/exclude with AJAX search * Exclude by URL patterns (wildcards supported) * SEO plugin integration (auto-exclude noindex content) * Auto-regeneration (daily, weekly, monthly) * Robots.txt integration (add llms.txt and llms-full.txt references) * Generate llms.txt and llms-full.txt files * Full content or excerpt mode * Compatible with Yoast SEO, Rank Math, All in One SEO, SEOPress, The SEO Framework, and Native SEO NoIndexer JSON-LD Structured Data * Generate WebSite and Organization/Person schema for site identity * AI Discovery: ReadAction pointers to llms.txt, llms-full.txt, and Markdown for Agents endpoints * Social profiles and sameAs links for brand identity across the web * SearchAction for Google sitelinks search box * Media library integration for logo selection * SEO plugin conflict detection (Yoast, Rank Math, AIOSEO, SEOPress, The SEO Framework) * Choose output page (front page or any published page) * Live JSON-LD preview with real-time updates * Smart integration with LLMs.txt and Markdown for Agents features Supported AI Crawlers VigIA monitors 60+ AI crawlers including: OpenAI: GPTBot, OAI-SearchBot, OAI-AdsBot, ChatGPT-User Anthropic: ClaudeBot, Claude-SearchBot, Claude-User, Claude-Code Google: Google-Extended, GoogleOther, Gemini-Deep-Research, Google-NotebookLM Perplexity: PerplexityBot, Perplexity-User Meta: Meta-ExternalAgent, FacebookBot, Meta-WebIndexer Amazon: Amazonbot, Amzn-SearchBot, bedrockbot Mistral: MistralAI-User, MistralAI-Index Microsoft: BingBot ByteDance: Bytespider Apple: Applebot-Extended And many more… Privacy Focused VigIA stores visitor data locally in your WordPress database. No data is sent to external servers. Abilities API VigIA is one of the first WordPress plugins to implement the Abilities API introduced in WordPress 6.9. This API allows AI agents, automation tools, and external systems to discover and interact with VigIA’s functionality in a standardized, secure way. What are Abilities? Abilities are self-contained units of functionality that VigIA exposes through WordPress’s central registry. Each ability has defined inputs, outputs, and permissions, making it easy for automation tools to understand and use them. Available Abilities VigIA registers the following abilities: Analytics vigia/get-crawler-stats – Get statistics about AI crawler visits (total visits, unique crawlers, pages crawled) vigia/get-top-crawlers – Get a ranked list of most active AI crawlers vigia/get-top-pages – Get the most crawled pages on your site Blocking vigia/get-blocked-items – List all blocked crawlers and IP addresses vigia/block-crawler – Block a crawler by User-Agent pattern vigia/unblock-crawler – Remove an existing block Robots.txt vigia/get-robots-rules – Get current AI crawler rules in robots.txt vigia/add-robots-disallow – Add a Disallow directive for a crawler vigia/remove-robots-rule – Remove a robots.txt rule Use Cases Automated monitoring: AI agents can query crawler statistics and alert you to anomalies Reactive blocking: Automation tools can block crawlers that repeatedly ignore robots.txt External dashboards: Aggregate data from multiple WordPress sites with VigIA installed WP-CLI integration: Future command-line access through the Abilities API n8n / Make workflows: Build custom automation flows using VigIA’s abilities Requirements The Abilities API ships with WordPress 6.9 and later. On older WordPress versions, VigIA works normally but abilities and MCP are not available. MCP Server (Model Context Protocol) VigIA exposes its 9 abilities as native MCP tools to any MCP-compatible client (Claude Code, Cursor, Claude Desktop, Codex CLI, Antigravity, Continue, Cline, Zed and similar) using the official WordPress MCP Adapter. The adapter ships bundled with the plugin, so the MCP endpoint is active right after installation — no Composer step or terminal access required. Requirements WordPress 6.9 or later (provides the Abilities API) Quick connect (recommended) Open VigIA > Extras > MCP and click “Generate password and connection commands”. The plugin creates a dedicated Application Password named VigIA MCP and renders ready-to-paste commands for Claude Code, Cursor, Claude Desktop and a generic block (URL + Authorization header) for any other MCP client. The plain password is shown only once. If you lose it, revoke the entry from the same panel and generate a new one. Endpoint https://your-site.example/wp-json/vigia/v1/mcp The endpoint uses HTTP Basic auth with the WordPress Application Password. The user must have the manage_options capability. Connecting Claude Code Quick Connect builds the full command for you. The shape is: claude mcp add --transport http vigia https://your-site.example/wp-json/vigia/v1/mcp --header "Authorization: Basic BASE64_OF_USER_AND_APP_PASSWORD" Claude Code merges the new entry into its config file automatically — no risk of breaking other servers. Connecting Cursor Save the JSON block from Quick Connect as ~/.cursor/mcp.json. You can also reach this file from inside Cursor at Settings → Cursor Settings → MCP. If the file already exists with other content, see the FAQ. Claude Desktop and other clients Claude Desktop does not speak HTTP MCP, so it needs a small bridge and a config file of its own. Any other client (Codex CLI, Continue, Cline, Antigravity, Zed, or your own) takes the two raw values Quick Connect exposes: the server URL and the Authorization header. Both cases are covered in the FAQ, together with how to merge VigIA into a config file that already exists without losing what is in it. Read-only mode If you only want your AI to consult VigIA (not change anything), enable “Read-only mode” in the MCP tab. While on, write actions (block, unblock, robots changes) return a permission denied error. Read actions (statistics, top crawlers, blocked items, robots rules) keep working. The toggle stores a vigia_mcp_read_only option that hooks into the vigia_can_write_via_abilities filter. Developers can still force read-only from a mu-plugin: add_filter( 'vigia_can_write_via_abilities', '__return_false' ); The mu-plugin filter at the default priority takes precedence over the toggle. Who can reach the endpoint The endpoint requires the capability to manage options, the same one every tool behind it already asked for. The vigia_mcp_transport_capability filter can lower that bar; each tool keeps its own permission check. After connecting Restart your MCP client after adding the server so it picks up the new tools. Then try a few prompts to confirm everything is wired up: “Show me VigIA crawler stats for the last 7 days.” “List the top 5 most crawled pages on this site.” “Add a robots.txt Disallow rule for TestBot and then list the current AI crawler rules.” The third example exercises a read + write + read round-trip, which is the most complete sanity check. Support Need private support or custom development? Do you need one-on-one help, priority troubleshooting, or a custom feature, integration, or tweak built specifically for your site? I offer private support and custom development. Just contact me and tell me what you need. Need help or have suggestions? Official website WordPress support forum YouTube channel Documentation and tutorials Love the plugin? Please leave us a 5-star review and help spread the word! About AyudaWP We are specialists in WordPress security, SEO, AI and performance optimization plugins. We create tools that solve real problems for WordPress site owners while maintaining the highest coding standards and accessibility requirements.

WebExpertDev AI Customer Support Assistant for stores using WooCommerce exposes lightweight, token-protected REST/OpenAPI tools that compatible AI support platforms can use for customer-safe product and order support. It is not a chatbot and does not include an AI model. It provides WooCommerce OpenAPI tools, setup assets, generated instructions, and admin configuration screens for stores that connect those tools to a compatible chat or AI assistant platform. Tawk.to compatibility: this plugin is Tawk.to Ready today and works with Tawk.to AI Assist compatible OpenAPI setup. It is also OpenAPI-compatible by design for AI assistants that support OpenAPI tool calling, HTTPS REST endpoints, and bearer authentication. Disclaimer: This plugin is not affiliated with, endorsed by, or sponsored by Tawk.to. All third-party trademarks belong to their owners. No external AI API calls, remote services, external trackers, account code, cart links, autoship actions, or write actions are included in the Free scope. Free Features Bearer-token REST security with hashed token storage. Public health and OpenAPI schema endpoints. Optional token requirement for product tools. WooCommerce product search with short-lived transient caching. Product availability by SKU or product ID. Verified order status requiring order number plus billing email or ZIP. Customer-safe status mapping for built-in and custom WooCommerce statuses. Customer-safe tracking summaries from supported local tracking metadata. Admin-controlled privacy-safe logs with enable/disable, clear logs, and retention cleanup. Tawk.to Ready setup prompt, knowledge block, test questions, and checklist. Generic OpenAPI-compatible setup guidance for compatible AI assistants. Optional Tawk widget embed using property ID and widget ID fields. Config export/import for non-secret plugin settings. AI behavior mode and industry preset scaffolding for prompt/knowledge generation. Free Scope Boundaries The Free plugin does not create carts, create reorder links, capture leads, process payments, modify orders, process refunds, send emails, send webhooks, or connect to external CRM, automation, shipping, or AI services. Developer extension points are present for compatible custom implementations, but those integrations are not included in the Free plugin. Optional Pro Add-On The Free plugin is fully usable on its own for safe product support, product availability, verified order status, tracking summaries, OpenAPI setup, and assistant-ready support configuration. For stores that want to turn support conversations into customer-click actions, WebExpertDev AI Customer Support Assistant Pro is an optional paid add-on hosted outside WordPress.org. Learn more about the optional Pro add-on on the WebExpertDev website. Pro adds separate paid workflows through separate Pro code: Lead Capture Secure Cart Links Secure Reorder Links Product Discovery AI Search Keywords Knowledge Builder Advanced Tracking support Pro secure links are signed, expiring, customer-click review links. They do not create orders, process payments, issue refunds, or secretly change carts. Free remains fully usable without Pro and does not include Freemius, payment, telemetry, account code, or Pro source. Third-Party Services This plugin does not call third-party APIs by itself and does not include a hosted AI service. If a site administrator enables the optional Tawk widget embed, visitor browsers may load the widget script from https://embed.tawk.to/ using the property ID and widget ID entered by the administrator. That widget service is provided by Tawk.to. Review Tawk.to’s privacy policy and terms before enabling the widget: Privacy policy: https://www.tawk.to/privacy-policy/ Terms of service: https://www.tawk.to/terms-of-service/ If a site administrator manually imports this plugin’s OpenAPI schema into Tawk.to AI Assist or another compatible OpenAPI-based AI platform, that platform may call this site’s REST endpoints using the bearer token the administrator provides. The plugin does not create a Tawk.to account, transmit API tokens to Tawk.to automatically, transmit tokens to any AI platform automatically, or imply any affiliation with Tawk.to. Security Model Protected endpoints use Authorization: Bearer TOKEN. Tokens are shown only immediately after generation and stored hashed. Order status is always protected and requires order number plus billing email or ZIP. The plugin does not return payment details, full addresses, internal notes, customer IDs, user IDs, private meta, fraud data, risk data, or backend routing. The optional Tawk widget embed uses safer ID-based fields for the Tawk property ID and widget ID. The plugin generates the widget URL from those IDs and does not accept arbitrary JavaScript embed code. Config exports exclude API tokens, token hashes, logs, order data, customer data, and secrets. Imports are sanitized and do not import secrets. Plugin settings are stored in the wcast_settings option. Privacy-safe logs are stored under wp-content/uploads/webexpertdev-ai-customer-support-assistant/logs/. Product search and generated prompt/knowledge caches use wcast_ transients when present. Uninstall cleanup is controlled from the plugin admin. By default, logs and generated caches are removed on uninstall, while settings are retained unless explicitly enabled for deletion. The plugin never deletes WooCommerce orders, products, customers, or order meta. Minimum Requirements PHP 7.4 or newer. WordPress 6.2 or newer. WooCommerce 7.1 or newer for live tools. If WooCommerce is inactive, the admin setup remains available and tools return unavailable responses. Platform Scope The Free plugin implements WooCommerce REST/OpenAPI tools under /wp-json/wc-ai-support/v1/. It is Tawk.to Ready today and OpenAPI-compatible by design for AI assistants that support OpenAPI tool calling and bearer authentication. Platform behavior varies, and this plugin does not claim official support for every AI platform.