TalkDock vs Ulasaslan Multi-Agent Chat

TalkDock adds a floating WhatsApp button to your site in under two minutes. Visitors tap it and WhatsApp opens straight to your number — no forms, no redirects, no friction. One settings panel covers everything. No accounts, no code, nothing to configure outside WordPress. What TalkDock does Floating chat button — appears on every page; visitors tap it and WhatsApp opens directly to your number. Full color control — solid colors or gradients via a built-in picker; matches any brand palette. Flexible positioning — left or right, with fine-grained offset control. Pre-filled welcome message — visitors arrive with a conversation starter already typed. Animations & visibility rules — choose bounce, pulse, shake, or none; show to all visitors, logged-in users, or guests only; hide on mobile with one toggle. Shortcode support — embed [talkdock_button] anywhere in posts or pages. Live preview & clean uninstall — see changes before saving; plugin removes its own data on uninstall. Upgrade to TalkDock Pro The free plugin covers everything you need to get a WhatsApp button live. TalkDock Pro is the add-on for teams that want more control, more visibility, and more conversions. Free Floating chat button — all pages, all devices Full color & gradient control with live preview Flexible position and animation presets Pre-filled welcome message Visitor targeting by login state and device Shortcode [talkdock_button] for inline embeds Accessibility label and clean uninstall Pro — everything above, plus: Page-level targeting — show or hide the button by page ID, URL pattern, post type, or WooCommerce product Multiple agents & departments — add unlimited agents with names, avatars, titles, and individual WhatsApp links; visitors pick the right person Business hours & offline routing — set open/close windows per day; outside hours the widget auto-switches to a lead capture form Offline leads inbox — missed enquiries saved server-side, reviewable in-dashboard, exportable as CSV Click analytics & conversion tracking — day-by-day click chart per agent, 7/30/90-day windows, Google Analytics and Meta Pixel event firing, CSV export Greeting bubbles & extra button styles — pop-up greeting animations, agent typing indicators, and additional button presets Inline Gutenberg block — drop a fully-styled “Chat with us” CTA anywhere in the block editor 👉 Get TalkDock Pro About WhatsApp TalkDock is not affiliated with WhatsApp or Meta. The button opens a standard wa.me link — identical to any hand-coded WhatsApp link. The plugin never contacts WhatsApp’s servers on your behalf. Privacy & External Services TalkDock transmits nothing in normal operation — no tracking, no telemetry, no background requests. The floating button is a plain wa.me anchor tag; clicking it opens WhatsApp in the visitor’s browser and nothing else. The only outbound connection is the optional Report a Bug form, fired solely when an administrator clicks Send. Data sent only when a bug report is submitted: Report subject and message Optional reply-to email address (only if you type one) Up to three screenshot attachments (validated server-side; never stored in your media library) Optional diagnostic info — opt-out, shown to you before sending: plugin, WordPress, PHP, and MySQL versions; active theme; locale; multisite flag; PHP memory limit Never auto-collected: site URL, admin email, license keys, user list, active plugin list, or any visitor data A local copy is saved in tlkd_feedback_log (last 50 entries; removed on uninstall) External service used: Service: Markas Studio Bug Report Receiver Purpose: Deliver administrator-submitted bug reports for support investigation. Data is sent only after clicking Send — never automatically. Terms of Use · Privacy Policy WhatsApp wa.me links are standard browser anchor tags. The plugin makes no server-side requests to WhatsApp or Meta.

Ulasaslan Multi-Agent Chat adds a floating contact button to your WordPress site. Visitors can choose which department to contact (Sales, Support, Billing…) and the message opens directly in WhatsApp with a pre-filled greeting. Features Multi-department routing — Add multiple departments, each with its own WhatsApp number and pre-filled message. Visitors choose who to contact from a popup panel. Working hours control — Set open hours per day of the week. Outside those hours you can hide the button, show an offline message, or keep it active. Click analytics — Every button click is logged in your WordPress database. View totals by department, page, and time period from the admin dashboard. Customisable appearance — Choose button position, colour, and size. No coding required. No external services — The only external request is the standard WhatsApp wa.me link when a visitor clicks. No data is sent to third parties. Privacy Ulasaslan Multi-Agent Chat records the page URL, browser type, and IP address of button clicks for analytics. All data is stored in your own database. No data is shared with third parties. Update your site’s Privacy Policy accordingly.