Trill AI Product Chat for WooCommerce vs WPSOLR

Trill AI Product Chat for WooCommerce — the AI shopping assistant that turns chat into measurable revenue. Trill AI Chat Lite adds a friendly, store-aware AI chat to your WooCommerce site in under 5 minutes. Robin — the AI assistant — answers shoppers in natural language using your real catalogue, your real page content, the current cart, and verified order data. The merchant gets a dashboard that proves revenue from chat. Free forever, open source, GDPR-ready. New in 2.4 — GDPR tools that usually sit behind a paywall, free GDPR Tools admin page. Look up everything the plugin holds for a visitor’s email, review it on screen, download it as JSON or CSV, or erase it permanently — with a typed DELETE confirmation so nothing is removed by accident. Audit trail. Every search, view, export and erase is recorded: who, when, and how many records. Emails are stored masked — and there is deliberately no IP column, because I never store IPs. Consent gate in the widget. Optionally require visitors to accept your privacy notice before chatting. Consent lives only in their browser and is re-requested automatically if you change the notice. “Request My Data” in the widget. Visitors can trigger a WordPress-native personal-data request straight from the chat footer, confirmed by email through WordPress core. Retention dashboard. See stored totals and your retention window at a glance, preview what a cleanup would delete, or run it on demand. New in 2.3 — resilient by design Reinstall without fear. Deleting and reinstalling the plugin now reconnects to Trill Cloud automatically — the plugin proves it controls your site and receives a fresh connection secret. Your plan and monthly usage are preserved. Small catalogues get real answers. “What do you sell?” now responds with your featured and latest products instead of coming up empty. Policy questions find the right policy. Answers draw from a wider variety of your pages — one snippet per page — so “what’s your refund policy?” surfaces the Refund page every time. An honest usage bar. The Monthly Usage panel shows your plan’s real allowance (50 free / 2,000 on Trill Cloud) and updates automatically when your plan changes. New in 2.2 — see every conversation New Conversations admin page. Browse every chat from a new Trill Chat → Conversations screen, with message count, average rating, conversion status and attributed revenue on every row. Filter and search. Narrow by date range, status and star rating, and search across message content to find any conversation fast. Read full transcripts. Open any conversation in a popup to read the complete back-and-forth, rendered as plain text. Export to CSV. Download the whole filtered list, or a single conversation’s transcript — exports are hardened against spreadsheet formula injection. Tidy up. Permanently delete conversations you no longer need, one at a time or in bulk. Why store owners pick Trill AI Chat over generic AI plugins WooCommerce-native, not bolted on. Understands products, variations, stock, categories, carts and orders out of the box — every code path is designed for e-commerce. 5-minute install. No API keys. No external account signup — your WordPress admin is the only login you need. Reads your real catalogue + your real pages. Real-time product search and page content indexing. Robin can answer “do you have red dresses?” and “what’s your return policy?” from the same conversation. Knows the cart. Robin sees what shoppers already added and helps them checkout instead of forgetting state. Privacy-first order lookup. Identity verified before any order detail is shared. WordPress login for registered customers, email-match for guests, silent fall-through on mismatch. Revenue attribution built in. Orders placed within 24h of a chat are tagged as “from chat” and surface on the dashboard with attributed revenue. Managed AI, predictable cost. Generous monthly conversation allowance on Trill Cloud. Track usage from the admin dashboard. No OpenAI account required. Topic-safe. Built-in guardrails auto-generated from your store metadata keep conversations about shopping, politely declining homework, code generation, medical or legal advice. Prompt-injection-protected. The assistant will not reveal system instructions or adopt different personas. GDPR-ready, with the tooling to prove it. UK-registered company (Greensolutions Pioneers Limited, Companies House 15693716). HTTPS end-to-end. Chat data is never used to train AI models. A dedicated GDPR Tools page covers access, portability and erasure — audited, and with no IPs ever stored. Fast. Sub-second responses on typical product questions. What Lite includes (free, forever) AI shopping assistant widget on every page of your store Smart product discovery — real-time catalogue search with natural-language understanding (50+ shopping phrases, English de-pluralisation) and product cards with one-click AJAX add-to-cart Page content indexing — Robin also answers from your FAQ, shipping, returns, contact and policy pages Cart-aware chat that sees the current basket and guides to checkout Verified order tracking with login or email-match identity check Smart lead capture for out-of-stock and price-drop opt-ins, with audited consent Revenue analytics dashboard — orders and revenue attributed to chat, 7/30/90-day windows Conversation history — browse, filter, full-text search, read, export (CSV) and delete every chat Full GDPR toolkit — data subject lookup, on-screen access, JSON/CSV portability and audited erasure from a dedicated admin page; widget consent gate and “Request My Data”; DSAR + erasure via WP Privacy Tools; configurable retention with preview and run-now Topic-safe — guardrails and prompt-injection protection keep chats about your store Full widget customisation — colours, position, size, assistant name, avatar, font, starter chips and privacy notice, with live preview WooCommerce-ready — WordPress 6.0+, WooCommerce 8.0+ and HPOS compatible; [trill_chat] shortcode to embed anywhere Built to extend — translation-ready (.pot, Loco Translate, WPML) and the WordPress 7.0 Abilities API for AI agents and MCP adapters Generous monthly conversation quota on Trill Cloud, tracked in the dashboard Need more conversations? Trill Cloud The free tier includes 50 conversations per month — plenty to see the value on a smaller store. Growing stores can upgrade to Trill Cloud (£12/month) for 2,000 conversations per month, longer AI responses and priority support. The upgrade is applied to your site’s existing connection — same plugin, no reinstall — and the dashboard usage bar reflects your new allowance automatically. See trillai.io/pricing. Built for WooCommerce, by a UK developer I build Trill AI at Greensolutions Pioneers Limited, a UK-registered company (Companies House 15693716). I focus exclusively on AI products for WooCommerce — not a generic chatbot with a Woo plugin bolted on. If you run a UK, US or EU store and want AI chat that respects your data, your time and your budget, I’d love to hear what you think. Read more on the Trill AI blog: Complete guide to AI chat for WooCommerce Reduce WooCommerce support tickets with AI WooCommerce AI chat vs live chat Developer-friendly Clean PSR-4 architecture, WordPress coding standards, filter hooks for customisation (trcl_localize_script_data), and debug logging via WP_DEBUG. No Composer dependencies, no external JavaScript libraries. External Services This plugin relies on Trill Cloud, the managed AI back-end I operate (Greensolutions Pioneers Limited), at https://api-v2.trillai.io, as its sole AI processing service. The service is required for the plugin to function. What data is sent, and when: When a store visitor sends a chat message, the message text and the WooCommerce context needed to answer it — product names, prices, descriptions and, where relevant to the question, the current cart contents and order-status details — are transmitted to Trill Cloud over HTTPS for AI processing. Each site authenticates with a per-site Bearer token (hashed at rest). Trill Cloud enforces the monthly conversation allowance server-side (no local trialware). No IP addresses are sent, and no customer personal data beyond what the visitor types into the chat and the catalogue context required to answer. Service links: Service URL: https://api-v2.trillai.io Terms of Service: https://trillai.io/terms-of-service/ Privacy Policy: https://trillai.io/privacy-policy/ No personal visitor data is collected or stored by Trill Cloud beyond what is strictly necessary to process each individual chat message. Chat data is never used to train AI models.

Give your WooCommerce clients a better search experience — without building the technology yourself. Shorts playlist 100 Days of Weaviate 100 Days of Vespa.ai 100 Days of Elasticsearch 100 Ways WooCommerce Agencies Can Grow Client What is WPSOLR? WPSOLR is a professional search and product discovery platform for WordPress and WooCommerce agencies. Use it as the technology behind advanced search, product recommendations, personalization and AI-powered product discovery for your clients. ⚠️ This isn’t a simple WordPress plugin We’re deliberately upfront about this. WPSOLR is powerful because it’s not a one-click search widget. It can connect WooCommerce stores to powerful search technologies such as PostgreSQL AI, OpenSearch, Weaviate AI, Vespa AI, Elasticsearch and Apache Solr. That means technical configuration, indexing, relevance tuning and infrastructure can be involved. For an agency, that’s an advantage. You get the flexibility to build the right solution for each client instead of being locked into a black-box search SaaS. If your clients only need basic WordPress search, WPSOLR is probably overkill. If you build serious WooCommerce stores where search and product discovery impact revenue, keep reading. Turn search into a service you can sell Your clients already pay you to build and improve their WooCommerce stores. WPSOLR gives you another capability to bring to those clients: 🔎 Advanced WooCommerce Search Deliver better product discovery with powerful relevance controls, filters, facets, synonyms and ranking. 🛍️ Product Recommendations Add relevant product recommendations to key areas of the customer journey. 🧠 AI & Semantic Search Go beyond keyword matching with semantic and AI-powered search technologies. 🎯 Personalization Build more relevant discovery experiences based on customer behavior and context. 📈 Conversion Optimization Make search and product discovery part of your client’s conversion strategy — not just a technical feature. Built for agencies, not just developers WPSOLR gives your agency the technology layer. You bring the client relationship. You design the solution. You deliver the project. You create the recurring service. WPSOLR provides the search and recommendation technology underneath. That means you can build your own WooCommerce search, discovery and conversion offering without developing an entire search platform from scratch. And yes, it requires technical expertise That’s intentional. WPSOLR is designed to give agencies control over: Search infrastructure Indexing Relevance Ranking Facets and filters Synonyms Product discovery Recommendations Semantic search AI integrations Custom development You can start simple and add sophistication as the client’s requirements grow. The complexity is the capability. Why agencies use WPSOLR Add another high-value service Offer advanced search and product discovery without developing your own technology. Increase revenue from existing clients Bring new optimization opportunities to WooCommerce clients you already manage. Create recurring revenue Search, recommendations and conversion optimization can become ongoing services rather than one-off development projects. Differentiate your agency Don’t compete only on design and development. Offer capabilities that directly influence your client’s ecommerce performance. Keep control Use your own expertise and implementation approach instead of handing your client relationship to another SaaS provider. Is WPSOLR right for your agency? Yes, if you: Build or manage WooCommerce stores Work with medium to large product catalogs Have technical development capabilities Want to offer advanced search or recommendations Want to improve ecommerce conversion Want additional revenue opportunities from existing clients Probably not, if you: Only build small brochure websites Need a basic search box Don’t want any technical configuration Are looking for a completely managed, zero-configuration SaaS That’s OK. WPSOLR is built for agencies that want to do more. Start with a client project Install WPSOLR and explore what you can build. Then, when you find a client who needs more powerful search, better product discovery or conversion-focused recommendations, turn it into a service your agency can sell. Want to see how agencies can use WPSOLR? Book a demo. We’ll show you the technology, the possible client use cases and how you can integrate WPSOLR into your agency offering. → Book an Agency Demo Your clients don’t need another plugin. Your agency needs another revenue opportunity. WPSOLR gives you the technology to build it. Ready for More? Start with WPSOLR Free, then unlock enterprise-grade search and AI capabilities with WPSOLR Enterprise.