Trill AI Product Chat for WooCommerce vs WhatAlead Integration for Setlyy

Trill AI Product Chat for WooCommerce — the AI shopping assistant that turns chat into measurable revenue. Trill AI Chat Lite adds a friendly, store-aware AI chat to your WooCommerce site in under 5 minutes. Robin — the AI assistant — answers shoppers in natural language using your real catalogue, your real page content, the current cart, and verified order data. The merchant gets a dashboard that proves revenue from chat. Free forever, open source, GDPR-ready. New in 2.4 — GDPR tools that usually sit behind a paywall, free GDPR Tools admin page. Look up everything the plugin holds for a visitor’s email, review it on screen, download it as JSON or CSV, or erase it permanently — with a typed DELETE confirmation so nothing is removed by accident. Audit trail. Every search, view, export and erase is recorded: who, when, and how many records. Emails are stored masked — and there is deliberately no IP column, because I never store IPs. Consent gate in the widget. Optionally require visitors to accept your privacy notice before chatting. Consent lives only in their browser and is re-requested automatically if you change the notice. “Request My Data” in the widget. Visitors can trigger a WordPress-native personal-data request straight from the chat footer, confirmed by email through WordPress core. Retention dashboard. See stored totals and your retention window at a glance, preview what a cleanup would delete, or run it on demand. New in 2.3 — resilient by design Reinstall without fear. Deleting and reinstalling the plugin now reconnects to Trill Cloud automatically — the plugin proves it controls your site and receives a fresh connection secret. Your plan and monthly usage are preserved. Small catalogues get real answers. “What do you sell?” now responds with your featured and latest products instead of coming up empty. Policy questions find the right policy. Answers draw from a wider variety of your pages — one snippet per page — so “what’s your refund policy?” surfaces the Refund page every time. An honest usage bar. The Monthly Usage panel shows your plan’s real allowance (50 free / 2,000 on Trill Cloud) and updates automatically when your plan changes. New in 2.2 — see every conversation New Conversations admin page. Browse every chat from a new Trill Chat → Conversations screen, with message count, average rating, conversion status and attributed revenue on every row. Filter and search. Narrow by date range, status and star rating, and search across message content to find any conversation fast. Read full transcripts. Open any conversation in a popup to read the complete back-and-forth, rendered as plain text. Export to CSV. Download the whole filtered list, or a single conversation’s transcript — exports are hardened against spreadsheet formula injection. Tidy up. Permanently delete conversations you no longer need, one at a time or in bulk. Why store owners pick Trill AI Chat over generic AI plugins WooCommerce-native, not bolted on. Understands products, variations, stock, categories, carts and orders out of the box — every code path is designed for e-commerce. 5-minute install. No API keys. No external account signup — your WordPress admin is the only login you need. Reads your real catalogue + your real pages. Real-time product search and page content indexing. Robin can answer “do you have red dresses?” and “what’s your return policy?” from the same conversation. Knows the cart. Robin sees what shoppers already added and helps them checkout instead of forgetting state. Privacy-first order lookup. Identity verified before any order detail is shared. WordPress login for registered customers, email-match for guests, silent fall-through on mismatch. Revenue attribution built in. Orders placed within 24h of a chat are tagged as “from chat” and surface on the dashboard with attributed revenue. Managed AI, predictable cost. Generous monthly conversation allowance on Trill Cloud. Track usage from the admin dashboard. No OpenAI account required. Topic-safe. Built-in guardrails auto-generated from your store metadata keep conversations about shopping, politely declining homework, code generation, medical or legal advice. Prompt-injection-protected. The assistant will not reveal system instructions or adopt different personas. GDPR-ready, with the tooling to prove it. UK-registered company (Greensolutions Pioneers Limited, Companies House 15693716). HTTPS end-to-end. Chat data is never used to train AI models. A dedicated GDPR Tools page covers access, portability and erasure — audited, and with no IPs ever stored. Fast. Sub-second responses on typical product questions. What Lite includes (free, forever) AI shopping assistant widget on every page of your store Smart product discovery — real-time catalogue search with natural-language understanding (50+ shopping phrases, English de-pluralisation) and product cards with one-click AJAX add-to-cart Page content indexing — Robin also answers from your FAQ, shipping, returns, contact and policy pages Cart-aware chat that sees the current basket and guides to checkout Verified order tracking with login or email-match identity check Smart lead capture for out-of-stock and price-drop opt-ins, with audited consent Revenue analytics dashboard — orders and revenue attributed to chat, 7/30/90-day windows Conversation history — browse, filter, full-text search, read, export (CSV) and delete every chat Full GDPR toolkit — data subject lookup, on-screen access, JSON/CSV portability and audited erasure from a dedicated admin page; widget consent gate and “Request My Data”; DSAR + erasure via WP Privacy Tools; configurable retention with preview and run-now Topic-safe — guardrails and prompt-injection protection keep chats about your store Full widget customisation — colours, position, size, assistant name, avatar, font, starter chips and privacy notice, with live preview WooCommerce-ready — WordPress 6.0+, WooCommerce 8.0+ and HPOS compatible; [trill_chat] shortcode to embed anywhere Built to extend — translation-ready (.pot, Loco Translate, WPML) and the WordPress 7.0 Abilities API for AI agents and MCP adapters Generous monthly conversation quota on Trill Cloud, tracked in the dashboard Need more conversations? Trill Cloud The free tier includes 50 conversations per month — plenty to see the value on a smaller store. Growing stores can upgrade to Trill Cloud (£12/month) for 2,000 conversations per month, longer AI responses and priority support. The upgrade is applied to your site’s existing connection — same plugin, no reinstall — and the dashboard usage bar reflects your new allowance automatically. See trillai.io/pricing. Built for WooCommerce, by a UK developer I build Trill AI at Greensolutions Pioneers Limited, a UK-registered company (Companies House 15693716). I focus exclusively on AI products for WooCommerce — not a generic chatbot with a Woo plugin bolted on. If you run a UK, US or EU store and want AI chat that respects your data, your time and your budget, I’d love to hear what you think. Read more on the Trill AI blog: Complete guide to AI chat for WooCommerce Reduce WooCommerce support tickets with AI WooCommerce AI chat vs live chat Developer-friendly Clean PSR-4 architecture, WordPress coding standards, filter hooks for customisation (trcl_localize_script_data), and debug logging via WP_DEBUG. No Composer dependencies, no external JavaScript libraries. External Services This plugin relies on Trill Cloud, the managed AI back-end I operate (Greensolutions Pioneers Limited), at https://api-v2.trillai.io, as its sole AI processing service. The service is required for the plugin to function. What data is sent, and when: When a store visitor sends a chat message, the message text and the WooCommerce context needed to answer it — product names, prices, descriptions and, where relevant to the question, the current cart contents and order-status details — are transmitted to Trill Cloud over HTTPS for AI processing. Each site authenticates with a per-site Bearer token (hashed at rest). Trill Cloud enforces the monthly conversation allowance server-side (no local trialware). No IP addresses are sent, and no customer personal data beyond what the visitor types into the chat and the catalogue context required to answer. Service links: Service URL: https://api-v2.trillai.io Terms of Service: https://trillai.io/terms-of-service/ Privacy Policy: https://trillai.io/privacy-policy/ No personal visitor data is collected or stored by Trill Cloud beyond what is strictly necessary to process each individual chat message. Chat data is never used to train AI models.

WhatAlead Integration for Setlyy connects your WordPress website to Setlyy, your AI-powered WhatsApp sales assistant. Once connected, the plugin can automatically add the Setlyy WhatsApp widget to your public pages. Visitors can start a WhatsApp conversation with your Setlyy assistant, which is configured from your Setlyy account to welcome visitors, ask qualifying questions, explain your offers, collect useful information, trigger follow-ups, and route qualified leads to your team or booking flow. The integration is managed directly from the WordPress admin: secure one-click connection between WordPress and Setlyy; automatic synchronization of your WhatsApp number and widget configuration; one-click toggle to enable or disable the widget on public pages; tracked campaign links for WordPress buttons and page builders; shortcodes for campaign links and CTA buttons; support for Setlyy website CTA formats such as floating WhatsApp buttons, QR code CTAs, and banners when configured in Setlyy; campaign links for organic, social, and website CTAs; tracking-friendly links so Setlyy can attribute conversations to campaigns; configuration updates managed from Setlyy without editing WordPress theme code. Setlyy is designed for businesses that use WhatsApp to qualify leads, answer website visitors, track CTA performance, run follow-ups, and improve conversion from organic, social, and website traffic. Setlyy is a SaaS product. You need an active Setlyy account to use this plugin. How it works Install and activate WhatAlead Integration for Setlyy on your WordPress site. Click Connect Setlyy inside Settings > Setlyy. You are redirected to Setlyy to authorize the connection. Setlyy returns a secure installation code to WordPress. The plugin exchanges that code with Setlyy and stores the connection settings. WordPress can then load the Setlyy widget script and fetch the latest widget and campaign link configuration. You can copy tracked campaign links into WordPress buttons, page builders, menus, landing pages, or shortcodes. Features Secure Setlyy connection flow from the WordPress admin. WhatsApp AI widget embedded on public pages. AI sales assistant configured inside your Setlyy account. Floating WhatsApp button, QR code CTA, and banner CTA support through Setlyy widget configuration. Campaign and social CTA links synchronized from Setlyy. Tracking links for organic and social campaigns. Refresh data button to pull the latest campaign links. Simple on/off toggle for the website widget. Shortcodes for campaign URLs and buttons. No manual API token, endpoint, or technical ID entry required. External service This plugin connects to the external SaaS service Setlyy. The plugin may request data from: https://agent.setlyy.com The Setlyy service provides: the OAuth-style connection flow used to connect WordPress to your Setlyy account; the JavaScript widget loaded on your public pages; the widget configuration for your Setlyy assistant; your WhatsApp number and CTA display settings; tracked campaign links for website, organic, and social CTAs. When you connect or refresh the plugin, WordPress sends the connection code, the connected agent ID, and the site URL to Setlyy so Setlyy can identify the correct workspace and return the current widget and campaign configuration. Conversation handling, WhatsApp assistant behavior, lead qualification, tracking, and follow-ups are managed by your Setlyy account. To use this plugin, you must accept Setlyy’s Terms of Service and Privacy Policy. Terms of Service: https://setlyy.com/cgu Privacy Policy: https://setlyy.com/politique-confidentialite Data handling and privacy What data is stored in WordPress? The plugin stores connection and display settings in the WordPress options table, including: the connected Setlyy agent ID; Setlyy endpoint URLs used by the plugin; campaign links synchronized from Setlyy; the latest sync timestamp and sync error message, if any; the widget enabled/disabled setting. The plugin does not store visitor conversations in WordPress. Conversations, AI configuration, qualification logic, follow-ups, and lead data are handled in Setlyy. What data is sent to Setlyy? During connection and synchronization, the plugin sends data needed to identify the Setlyy workspace and return the correct configuration, such as: the temporary connection code returned by Setlyy; the connected Setlyy agent ID; your WordPress site URL; plugin synchronization requests for widget and campaign link data.