Limb AI Chatbot vs Trill AI Product Chat for WooCommerce

Add an AI chatbot to your WordPress site for customer support and lead generation. Train it on pages, posts, PDFs, FAQs, URLs, and more to deliver instant AI-powered answers 24/7. Capture leads with intelligent conversational forms, choose from 200+ AI models, and customize everything to match your brand—without coding. Live Demo | Documentation Why Choose AI Chatbot? ⭐ Experience True Quality — Intuitive and 100% WordPress Native. Professional-grade AI chatbot with clean code, polished UI, and extensible architecture built with industry best practices. What You Get: ✅ Customer support – Your chatbot answers common visitor questions automatically from your knowledge base with full conversation history and multi-language support, so your team spends less time on repetitive support emails. ✅ Lead Generation – Collect visitor name and email before chat starts so you can build your email list and send follow-up campaigns ✅ Conversational Forms – When visitor intent matches your setup, the chatbot collects standard fields through dialogue. Submissions are stored locally; new entries can be sent by email or Slack. Choose a conversational or widget (static) form type when you configure the form. ✅ 200+ AI Models – Native support for OpenAI (GPT-5.4 family and more), Google Gemini 3.x, Claude 4.6, DeepSeek, and Grok; plus Open Router for 200+ additional models ✅ Advanced RAG Technology – Intelligent retrieval for accurate, contextually relevant responses ✅ Cost-Optimized Usage – Smart token management minimizes API charges ✅ Knowledge Transparency – See exactly which content AI used for each response ✅ Unlimited Knowledge Base – Train on pages, posts, PDFs, text files, Q&A entries, or webpage content fetched from URLs. Auto-sync keeps WordPress sources up to date automatically ✅ Leads Management Board – Simple table to track and manage all leads collected through the Lead Generation widget or Conversational Forms ✅ Analytics Dashboard – Fast analytical board with real-time insights on new conversations, leads, visitors, form submissions, and more. Includes daily, weekly, and monthly charts for comprehensive reporting ✅ Transcripts – In the WordPress admin, open Chatbot → Transcripts to review conversation history and see which knowledge sources were used for each reply ✅ 3-Step Setup Wizard – Live in under 5 minutes with guided onboarding ✅ Rate Limiting – Control usage for guests and logged-in users ✅ Theme Support – Light mode, dark mode, and system theme options ✅ True WordPress Native – Real platform integration, not an iframe 🚀 Designed to Scale Flexible architecture that grows with your business. Start simple, expand seamlessly. Core Features Your AI chatbot includes everything you need for customer support, lead generation, and engagement: ✅ Conversational Forms Your AI doesn’t just answer questions—it can run conversational forms when visitor intent matches your configuration: the chatbot collects standard fields through dialogue. You can also use widget forms—the type is chosen when you set up the form (conversational vs widget). Submissions are stored locally, and each new entry can be delivered by email or Slack. ✅ Quick 3-Step AI Chatbot Setup Guided wizard launches after activation. Connect your AI provider, configure personality, add knowledge sources, and customize appearance—live in under 5 minutes. ✅ Advanced AI Chatbot RAG Technology Train on unlimited WordPress content using Retrieval-Augmented Generation. Supports pages, posts, custom post types, PDFs, text files, rich text input, Q&A entries, and webpage content fetched from URLs. Intelligent intent recognition retrieves the most relevant knowledge for accurate responses. Auto-sync keeps WordPress knowledge sources (pages, posts, custom post types) automatically up to date—no manual re-training needed when content changes. Knowledge Filtering lets you accurately filter and view which sources are available in your knowledge base. AI Agent can also render images from learned sources (Beta) for richer, more visual responses. ✅ Transcripts View all chats, see which knowledge sources were used per reply, add missing Q&A entries, and review user context (guest/logged-in status and IP addresses). ✅ Cost-Optimized AI Usage Smart token management minimizes API charges. Intelligent request optimization ensures you pay only for what you need. Configure rate limits to control expenses. ✅ Streaming AI Responses Real-time word-by-word AI replies for faster, more natural conversations. Especially useful when short answers setting is disabled – long responses are printed naturally and quickly instead of making users wait for the full response to be ready. ✅ Customizable Chat Experience Unlimited widgets including Message Starters, Message Prompts, Chat History, Links, Lead Generation, and custom announcements. The Lead Generation widget collects user name and email before allowing conversation to start—so you know who is chatting and can follow up or add them to your leads list. Fully customizable greetings with emoji support. Simplified single-step widget publishing makes adding widgets effortless. ✅ Flexible Vector Storage Choose local WordPress database (free, unlimited) or Pinecone for enterprise-scale knowledge bases. Vector embeddings enable fast, contextually relevant retrieval. ✅ Complete Customization Customize colors, chatbot icon, AI avatar, chat box size, themes (light/dark/system), positioning, emojis, and greeting messages. Adapts seamlessly to all devices. ✅ Multi-Language Support Conversations in multiple languages with RTL compatibility. The AI chatbot responds in your visitors’ language. ✅ GDPR Compliant All conversation data stored locally on your WordPress site. You control data retention, export, and deletion policies. Supported AI Models Google Gemini – Gemini 3 Flash Preview – Gemini 3.1 Pro Preview – Gemini 3.1 Flash Lite Preview – Gemini Embedding 001 (for knowledge base) OpenAI GPT – GPT-5.5, GPT-5.4, GPT-5.4 Mini, GPT-5.4 Nano – GPT-5.2, GPT-5.1 – GPT-5 Mini, GPT-5 Nano – GPT-4.1, GPT-4.1 Mini, GPT-4.1 Nano – GPT-4o, GPT-4o Mini – GPT-4 Turbo, GPT-4 – Text Embedding 3 Small, Text Embedding 3 Large, Text Embedding ada 002 (for knowledge base) Claude (Anthropic) – Claude Opus 4.6, Claude Sonnet 4.6 – Claude Sonnet 4.5, Claude Haiku 4.5 – Claude Opus 4.5, Claude Opus 4.1 – Claude Sonnet 4.0, Claude Opus 4.0 DeepSeek – DeepSeek-V3.2 Chat Grok (X.AI) – Grok 4.20 (Reasoning), Grok 4.20 (Non Reasoning) – Grok 4.1 Fast (Reasoning), Grok 4.1 Fast (Non Reasoning) – Grok 4 Fast (Reasoning), Grok 4 Fast (Non Reasoning) – Grok 3 Mini, Grok 3 Mini Fast Open Router (200+ models via single API) – OpenAI: GPT-5.1, GPT-5 Pro, GPT-5, GPT-5 Mini, o3, o4 Mini, GPT-4.1, GPT-4o – Google: Gemini 3 Pro Preview, Gemini 2.5 Pro, Gemini 2.5 Flash – Anthropic: Claude Opus 4.6, Claude Sonnet 4.5, Claude Haiku 4.5, Claude Opus 4.1 – DeepSeek: DeepSeek V3.2, DeepSeek V3.1 Terminus, R1 – xAI: Grok 4.1 Fast, Grok 4 Fast, Grok 3 – Mistral: Mistral Large 3, Mistral Medium 3, Ministral 3, Devstral 2 – Amazon: Nova Premier 1.0, Nova Pro 1.0, Nova Lite 1.0 – Qwen: Qwen3 Max, Qwen3 235B, Qwen3 Next 80B – Meta: Llama 4 Maverick, Llama 4 Scout, Llama 3.3 70B Instruct – Plus Pony Alpha, MiniMax M2, Moonshot Kimi K2, Z.AI GLM 4.6, Cohere Command R, and 150+ more chat and embedding models Knowledge Sources Train your AI chatbot on multiple content types: WordPress Pages & Posts Custom Post Types PDF Documents Text Files (.txt) Rich Text Editor (unlimited input) Simple Q&A Entries Webpage URLs Sitemap Content is processed using vector embeddings and stored in your WordPress database or Pinecone for fast, contextually relevant retrieval. Use the Knowledge Filtering feature to accurately filter and view which sources are available in your knowledge base. Quick Setup Your AI chatbot launches in 3 simple steps: 1️⃣ Connect AI Provider – Enter your API key and configure AI agent personality 2️⃣ Appearance – Customize theme, colors, chatbot icon, and how the widget looks on your site 3️⃣ Add Knowledge – Import pages, posts, upload documents, or paste webpage URLs for RAG training Live in under 5 minutes with no technical knowledge required. External Services This plugin connects to third-party AI services to generate chatbot responses. For Limb AI, your live site registers with a site token (no third-party API key). For other providers, you must provide your own API keys and comply with each provider’s terms of service. AI Service Providers: Limb AI – Chat completions and embeddings via managed Limb AI credits API Endpoint: https://api.wpaichatbot.com Terms & Conditions Privacy Policy OpenAI – Chat completions, embeddings, image generation API Endpoint: https://api.openai.com Terms of Use Privacy Policy Google Gemini – Chat completions, embeddings, image generation API Endpoint: https://generativelanguage.googleapis.com Terms of Service Privacy Policy Pinecone (Optional) – Vector database for knowledge storage API Endpoint: https://api.pinecone.io Terms of Service Privacy Policy DeepSeek – Chat completions API Endpoint: https://api.deepseek.com Terms of Service Privacy Policy Claude (Anthropic) – Chat completions API Endpoint: https://api.anthropic.com Terms of Service Privacy Policy Grok (X.AI) – Chat completions API Endpoint: https://api.x.ai Terms of Service Privacy Policy Open Router (Optional) – Unified API for 200+ AI models (OpenAI, Google, Anthropic, DeepSeek, xAI, Mistral, Amazon, Qwen, Meta, and more) API Endpoint: https://openrouter.ai Terms of Service Privacy Policy You are responsible for: – Obtaining and managing your own API keys (when not using Limb AI) – Monitoring your API or Limb AI credit usage and costs – Complying with each service provider’s terms and policies – Ensuring your use case meets provider requirements Libraries & Credits Development Team: AI Chatbot is developed and maintained by the team at wpaichatbot.com. Support & Documentation Need Help? * 📚 Full Documentation * 💬 Community Forum * 🌐 Official Website * 📧 Email Support Privacy & Data Your Data, Your Control: – All chat conversations are stored locally in your WordPress database – No data is sent to external services except AI providers (Limb AI, OpenAI, Gemini, DeepSeek, Claude, Grok, or Open Router) for response generation – You have complete control over data retention and deletion policies – GDPR-compliant data handling with export and erasure capabilities – User data is handled according to WordPress privacy standards Upgrade to Pro ⭐ The Pro version includes advanced features: 💬 Native live agent – Hand off chats to your team through the WordPress-native live agent experience (mobile-optimized PWA) 🛒 WooCommerce integration – Shopping assistance, product recommendations, cart and order support tied to your store 🎨 White Label Branding – Custom logos and icons for chatbot and AI agent ⚡ Conversational Forms (Pro) – Attachment and date fields; custom webhooks; multiple notification destinations delivered together 🧩 Chatbot & Prompt Blocks – Gutenberg integration for inline chat and prompt inputs 🎯 Premium Widgets – Advanced UI components and interactive elements Learn more about Pro features

Trill AI Product Chat for WooCommerce — the AI shopping assistant that turns chat into measurable revenue. Trill AI Chat Lite adds a friendly, store-aware AI chat to your WooCommerce site in under 5 minutes. Robin — the AI assistant — answers shoppers in natural language using your real catalogue, your real page content, the current cart, and verified order data. The merchant gets a dashboard that proves revenue from chat. Free forever, open source, GDPR-ready. New in 2.4 — GDPR tools that usually sit behind a paywall, free GDPR Tools admin page. Look up everything the plugin holds for a visitor’s email, review it on screen, download it as JSON or CSV, or erase it permanently — with a typed DELETE confirmation so nothing is removed by accident. Audit trail. Every search, view, export and erase is recorded: who, when, and how many records. Emails are stored masked — and there is deliberately no IP column, because I never store IPs. Consent gate in the widget. Optionally require visitors to accept your privacy notice before chatting. Consent lives only in their browser and is re-requested automatically if you change the notice. “Request My Data” in the widget. Visitors can trigger a WordPress-native personal-data request straight from the chat footer, confirmed by email through WordPress core. Retention dashboard. See stored totals and your retention window at a glance, preview what a cleanup would delete, or run it on demand. New in 2.3 — resilient by design Reinstall without fear. Deleting and reinstalling the plugin now reconnects to Trill Cloud automatically — the plugin proves it controls your site and receives a fresh connection secret. Your plan and monthly usage are preserved. Small catalogues get real answers. “What do you sell?” now responds with your featured and latest products instead of coming up empty. Policy questions find the right policy. Answers draw from a wider variety of your pages — one snippet per page — so “what’s your refund policy?” surfaces the Refund page every time. An honest usage bar. The Monthly Usage panel shows your plan’s real allowance (50 free / 2,000 on Trill Cloud) and updates automatically when your plan changes. New in 2.2 — see every conversation New Conversations admin page. Browse every chat from a new Trill Chat → Conversations screen, with message count, average rating, conversion status and attributed revenue on every row. Filter and search. Narrow by date range, status and star rating, and search across message content to find any conversation fast. Read full transcripts. Open any conversation in a popup to read the complete back-and-forth, rendered as plain text. Export to CSV. Download the whole filtered list, or a single conversation’s transcript — exports are hardened against spreadsheet formula injection. Tidy up. Permanently delete conversations you no longer need, one at a time or in bulk. Why store owners pick Trill AI Chat over generic AI plugins WooCommerce-native, not bolted on. Understands products, variations, stock, categories, carts and orders out of the box — every code path is designed for e-commerce. 5-minute install. No API keys. No external account signup — your WordPress admin is the only login you need. Reads your real catalogue + your real pages. Real-time product search and page content indexing. Robin can answer “do you have red dresses?” and “what’s your return policy?” from the same conversation. Knows the cart. Robin sees what shoppers already added and helps them checkout instead of forgetting state. Privacy-first order lookup. Identity verified before any order detail is shared. WordPress login for registered customers, email-match for guests, silent fall-through on mismatch. Revenue attribution built in. Orders placed within 24h of a chat are tagged as “from chat” and surface on the dashboard with attributed revenue. Managed AI, predictable cost. Generous monthly conversation allowance on Trill Cloud. Track usage from the admin dashboard. No OpenAI account required. Topic-safe. Built-in guardrails auto-generated from your store metadata keep conversations about shopping, politely declining homework, code generation, medical or legal advice. Prompt-injection-protected. The assistant will not reveal system instructions or adopt different personas. GDPR-ready, with the tooling to prove it. UK-registered company (Greensolutions Pioneers Limited, Companies House 15693716). HTTPS end-to-end. Chat data is never used to train AI models. A dedicated GDPR Tools page covers access, portability and erasure — audited, and with no IPs ever stored. Fast. Sub-second responses on typical product questions. What Lite includes (free, forever) AI shopping assistant widget on every page of your store Smart product discovery — real-time catalogue search with natural-language understanding (50+ shopping phrases, English de-pluralisation) and product cards with one-click AJAX add-to-cart Page content indexing — Robin also answers from your FAQ, shipping, returns, contact and policy pages Cart-aware chat that sees the current basket and guides to checkout Verified order tracking with login or email-match identity check Smart lead capture for out-of-stock and price-drop opt-ins, with audited consent Revenue analytics dashboard — orders and revenue attributed to chat, 7/30/90-day windows Conversation history — browse, filter, full-text search, read, export (CSV) and delete every chat Full GDPR toolkit — data subject lookup, on-screen access, JSON/CSV portability and audited erasure from a dedicated admin page; widget consent gate and “Request My Data”; DSAR + erasure via WP Privacy Tools; configurable retention with preview and run-now Topic-safe — guardrails and prompt-injection protection keep chats about your store Full widget customisation — colours, position, size, assistant name, avatar, font, starter chips and privacy notice, with live preview WooCommerce-ready — WordPress 6.0+, WooCommerce 8.0+ and HPOS compatible; [trill_chat] shortcode to embed anywhere Built to extend — translation-ready (.pot, Loco Translate, WPML) and the WordPress 7.0 Abilities API for AI agents and MCP adapters Generous monthly conversation quota on Trill Cloud, tracked in the dashboard Need more conversations? Trill Cloud The free tier includes 50 conversations per month — plenty to see the value on a smaller store. Growing stores can upgrade to Trill Cloud (£12/month) for 2,000 conversations per month, longer AI responses and priority support. The upgrade is applied to your site’s existing connection — same plugin, no reinstall — and the dashboard usage bar reflects your new allowance automatically. See trillai.io/pricing. Built for WooCommerce, by a UK developer I build Trill AI at Greensolutions Pioneers Limited, a UK-registered company (Companies House 15693716). I focus exclusively on AI products for WooCommerce — not a generic chatbot with a Woo plugin bolted on. If you run a UK, US or EU store and want AI chat that respects your data, your time and your budget, I’d love to hear what you think. Read more on the Trill AI blog: Complete guide to AI chat for WooCommerce Reduce WooCommerce support tickets with AI WooCommerce AI chat vs live chat Developer-friendly Clean PSR-4 architecture, WordPress coding standards, filter hooks for customisation (trcl_localize_script_data), and debug logging via WP_DEBUG. No Composer dependencies, no external JavaScript libraries. External Services This plugin relies on Trill Cloud, the managed AI back-end I operate (Greensolutions Pioneers Limited), at https://api-v2.trillai.io, as its sole AI processing service. The service is required for the plugin to function. What data is sent, and when: When a store visitor sends a chat message, the message text and the WooCommerce context needed to answer it — product names, prices, descriptions and, where relevant to the question, the current cart contents and order-status details — are transmitted to Trill Cloud over HTTPS for AI processing. Each site authenticates with a per-site Bearer token (hashed at rest). Trill Cloud enforces the monthly conversation allowance server-side (no local trialware). No IP addresses are sent, and no customer personal data beyond what the visitor types into the chat and the catalogue context required to answer. Service links: Service URL: https://api-v2.trillai.io Terms of Service: https://trillai.io/terms-of-service/ Privacy Policy: https://trillai.io/privacy-policy/ No personal visitor data is collected or stored by Trill Cloud beyond what is strictly necessary to process each individual chat message. Chat data is never used to train AI models.