AxiaChat AI – Free AI Chatbot (Answers Customers Automatically) vs Trill AI Product Chat for WooCommerce

The best AI Chatbot for WordPress. Like having ChatGPT trained on your content — turn your site into a 24/7 sales & support machine. 🤖 The best free AI Chatbot for WordPress If you want more leads, more sales, and less repetitive support work, you need a powerful chatbot on your website. AxiaChat AI is the best AI chatbot for WordPress designed to help you automate conversations, capture opportunities, and assist visitors instantly — 24 hours a day. This is not just another basic chatbot. This is a smart, business-ready chatbot built for real results — like having a private ChatGPT that knows your business inside out. ⚡ Why This Chatbot Is Different Most WordPress chatbot plugins only provide simple scripted replies. AxiaChat AI gives you a real AI-powered chatbot — backed by the same technology as ChatGPT — that understands context, learns from your content, and responds like a human assistant. Your chatbot can: ✅ Answer product questions automatically, 24/7 ✅ Guide customers to the right service or product ✅ Capture leads automatically — even when you’re offline ✅ Book appointments directly from the chat ✅ Analyze images & documents — visitors send photos or PDFs, the AI sees and responds ✅ Reduce support workload by handling repetitive questions ✅ Work 24/7 without breaks, staff costs, or delays This chatbot becomes part of your team. That’s what real AI chat for WordPress looks like. ⭐ What Users Say ⭐⭐⭐⭐⭐ “The only WooCommerce chatbot plugin that actually works” “Congratulations to the developer for an excellent job. The plugin is well built, reliable, and delivers exactly what it promises.” — gabricp100, February 2026 ⭐⭐⭐⭐⭐ “My conversion rate went up thanks to this chatbot!” “Perfect for small businesses. My conversion rate went up thanks to this chatbot!” — david25k, February 2026 ⭐⭐⭐⭐⭐ “Customizable and powerful” “I love how customizable it is, you can train your own AI agent and make it fit your brand.” — queroamilys, March 2026 ⭐⭐⭐⭐⭐ “It works great!” “We implemented it in the store and it works great.” — Antonio Aponte, February 2026 12 reviews on WordPress.org · 100% five-star ratings. Read all reviews → 📈 Built for Growth Whether you run an eCommerce store, agency, SaaS, or local business, this chatbot helps you scale without hiring more staff. Instead of answering the same questions every day, let your chatbot handle them. Instead of missing leads after hours, let your chatbot capture them. Instead of losing visitors, let your chatbot engage them instantly. A smart chatbot increases conversions. A fast chatbot improves user experience. A trained chatbot builds trust. 🎓 Train Your Chatbot on Your Own Content What makes this chatbot powerful is its ability to learn from your website. You can train your chatbot using: 📘 Pages and posts 🛒 WooCommerce products (prices, stock, SKU — always up to date) ❓ FAQs 📄 PDFs 🧠 Custom knowledge bases 🌐 External web pages And your visitors can send files directly in the chat: 📸 Photos & screenshots — the AI literally sees the image using vision AI 📄 PDF documents — text is extracted automatically and analyzed in context Imagine a customer sending a photo of their broken appliance, or uploading a contract for the AI to summarize. That’s not future tech — it works today. This means your chatbot gives accurate answers based on YOUR business — not generic internet responses. Your visitors talk to a specialized chatbot, not a random AI. Genuine AI chat powered by your own knowledge base. 🎯 Designed for Conversions This is not just a support chatbot. It is also a sales chatbot. Your chatbot can: 🎯 Collect names and emails 📧 Send notifications to your team 📅 Book appointments 👤 Escalate to a human agent � Receive photos & documents from visitors and act on them 🔗 Trigger custom workflows including forwarding uploaded images securely Every AI chat conversation with your chatbot becomes an opportunity. ⚡ Easy Setup in Minutes You don’t need technical skills to launch your chatbot. Install the plugin Add your API key Run the setup wizard Activate your chatbot In less than 5 minutes, your AI chatbot is live and your AI chat channel is open for visitors. 🎨 Fully Customizable Chatbot Match your brand perfectly. Your chatbot supports: 🎨 Custom colors and footer 🤖 Avatars (9 included + custom upload) � File upload button (images & PDFs) with in-chat preview �📱 Floating widget or inline embed via shortcode ✍️ Draggable, minimizable, and closable window 📲 Fully mobile responsive design Make your chatbot look like it was built specifically for your site. 💰 Control Costs & Usage Worried about AI costs? Your chatbot includes: 🔢 Daily usage limits (global and per-user) 🚫 Per-IP and per-user restrictions 📊 Real-time cost tracking and token usage 📝 Optional conversation logging (on/off anytime) You stay in control while your chatbot works for you. 🧠 Powerful AI Behind Your Chatbot Your chatbot can connect to: 🟢 OpenAI — GPT-5.6 Luna (default efficient chat), GPT-5.6 Terra/Sol, GPT-5.5, GPT-5.4 and legacy-compatible aliases 🟢 Anthropic Claude — Haiku 4.5 (default fast/cheap), Sonnet 5 (balanced), Opus 4.8 (premium), Fable 5 (flagship) and more 🟢 Google Gemini — 3.5 Flash (default fast chat), 3.1 Flash-Lite (lowest cost), 3.1 Pro and legacy-compatible 2.5 redirects You choose the AI engine for your chatbot. You control how your chatbot behaves. You decide what your chatbot knows. Unlike SaaS platforms or using ChatGPT directly, this chatbot runs directly on your WordPress site. Your data stays on your server. Your brand stays front and center. Your AI chat, your rules. 🔐 GDPR & Privacy Friendly This chatbot includes built-in consent tools and privacy controls. You can enable or disable conversation logging anytime. Your chatbot respects your users and your compliance requirements. ✅ Perfect For 🛒 WooCommerce stores 🏢 Agencies 🚀 SaaS businesses 🏤 Corporate websites 🔧 Service companies ✍️ Bloggers 🎓 Online educators If you want more engagement and automation, you need a professional chatbot and a reliable AI chat solution. 📚 Documentation & Technical Resources Official website: axiachat.org Full documentation, tutorials and advanced configuration guides: axiachat.org/help Community support forum: wordpress.org/support/plugin/axiachat-ai 🆓 Getting Started The free version of this chatbot is fully functional and covers most business needs. Start for free, explore all the core features, and grow at your own pace. 🚀 Stop Losing Opportunities Every visitor that leaves your site without interacting is a missed opportunity. A smart chatbot greets them. A helpful chatbot answers them. A proactive chatbot converts them. Install the best AI chatbot for WordPress today — your own ChatGPT working exclusively for your business — and transform your website into a 24/7 growth engine. Technical Features Supported AI Models OpenAI (GPT) GPT-5.6 Luna (default efficient chat) GPT-5.6 Terra GPT-5.6 Sol GPT-5.5 GPT-5.5 Pro GPT-5.4 GPT-5.4 Pro GPT-5.4 Mini GPT-5.4 Nano ChatGPT chat-latest GPT-5.2 Thinking Legacy aliases GPT-5.1/5.2/5.3 Chat Latest are auto-migrated to GPT-5.6 Luna GPT-5 GPT-5 Mini GPT-5 Nano GPT-4.1 / 4.1 Mini / 4.1 Nano GPT-4o / 4o Mini GPT-4 Turbo GPT-3.5 Turbo Anthropic (Claude) Claude Haiku 4.5 (default fast, lower cost) Claude Sonnet 5 (balanced chat and reasoning) Claude Sonnet 4.6 / 4.5 Claude Opus 4.8 (premium) Claude Fable 5 (flagship reasoning model) Claude Opus 4.7 / 4.6 Claude Opus 4.5 / 4.1 Claude Sonnet 4 and Claude Opus 4 — legacy (deprecated, retirement scheduled Jun 2026) Claude Sonnet 3.7 / Haiku 3.5 / 3 — legacy (retired) Google Gemini Gemini 3.5 Flash (stable, default fast chat) Gemini 3.1 Flash-Lite (stable, lowest cost fallback) Gemini 3.1 Pro Preview Gemini 3 Flash Preview — legacy (deprecated, use 3.5 Flash) Gemini 3.1 Flash-Lite Preview / Gemini 3 Pro Preview — legacy (shut down) Gemini 2.5 Pro / Flash / Flash-Lite — legacy (deprecated, retirement scheduled Oct 2026) Gemini 2.0 Flash / Flash-Lite — legacy (shut down Jun 2026) Automation & Integrations REST API ready — every bot interaction is driven by a WordPress AJAX endpoint, making it straightforward to integrate from external systems Outbound webhook parameters — configure method (GET/POST), headers, body template with dynamic placeholders, and response mapping Add-ons AI Tools — native function-calling tools (web search, calculations, date/time, etc.) File & Image Uploads — visitors can send photos (JPG, PNG, WebP) and PDF documents directly in the chat. Images are analyzed via AI vision; PDFs have text extracted automatically. Configurable per bot with file type and size controls Appointments — let the bot schedule appointments directly from the chat Lead Capture — collect and store visitor data (name, email, phone) inside the chat flow Web Scraper — fetch and summarise live web content as part of a bot response RAG — Retrieval-Augmented Generation Local vector search (cosine similarity) Pinecone support OpenAI embeddings Advanced indexing WooCommerce enrichment Featured images in chat Security & Validation WordPress nonce Honeypot protection CAPTCHA support Moderation API Rate limiting Usage limits Hidden system prompt Endpoint allowlist Frontend & UI Floating widget (configurable position: bottom-right, bottom-left, etc.) or inline layout via shortcode Fully draggable, minimizable and closable chat window Voice chat mode (type="voice_text") with browser Web Speech API File upload button (📎) with drag-and-drop support, in-chat thumbnail preview, and admin log attachment indicators Automatic image optimization (resize + compress) to minimize API costs while preserving visual quality Markdown rendering including images, bold, lists, and code blocks Suggestion chips / quick-reply buttons WhatsApp CTA button inside the chat window (configurable per bot) Admin & Developer Tools Guided Easy Setup Wizard — fully working bot in under 2 minutes One-click AI-generated bot instructions — describe your use case, AI writes the system prompt Built-in prompt templates (Customer Support, Lead Generation, E-commerce, FAQ, etc.) Chat conversation logs with full transcript, token usage, and cost breakdown Email alerts on new conversations — full transcript or summary, per-conversation or digest mode [aichat id="slug"] shortcode with 20+ data-attribute parameters (layout, position, colours, avatar, voice, maximized, etc.) Bundled Libraries Bootstrap (local) Bootstrap Icons (local) smalot/pdfparser (LGPLv3) for PDF extraction External Services / Data Disclosure This plugin can connect to the following third‑party APIs depending on which features you enable. You (the site owner) must supply the API keys. No keys are bundled and no traffic is proxied through a vendor server controlled by this plugin author. 1. OpenAI Used for: chat completions / responses, embeddings (context indexing), moderation (safety checks). Endpoints used (HTTPS): * https://api.openai.com/v1/chat/completions (legacy Chat Completions) * https://api.openai.com/v1/responses (Responses API – new unified endpoint if configured) * https://api.openai.com/v1/embeddings (document/post/PDF embedding + wizard indexing) * https://api.openai.com/v1/moderations (content moderation) Data Sent: * User prompt text (per message) and limited conversation history (trimmed for token control) * System / policy instructions (security + privacy policy + bot instructions) * Optional retrieved context snippets (only the selected top‑N chunks or page excerpt – never the full original document) * Embedding requests: raw chunk text produced from your site’s content or uploaded PDFs * Moderation: only the user prompt text (not the entire history) Data Retention (Your Server): * Conversation log rows (if logging enabled) including user prompt, model reply, timestamps, bot slug, session id, optional user id. IP (binary) only stored when per‑IP limits are turned on. Disable logging to stop storing new rows. * Embeddings table stores numeric vectors generated from your content (not reversible plaintext) plus the original chunk text for retrieval. Recommendations: * Update your privacy policy to disclose sending user prompts and limited site content to OpenAI for processing. * Disable logging or periodically purge if you process personal data. Legal / Docs: * Terms: https://openai.com/policies/terms-of-use * Privacy: https://openai.com/policies/privacy-policy * Usage Policies: https://openai.com/policies/usage-policies Opt‑Out / Control: * Remove the OpenAI API key in Settings to stop all OpenAI calls (bots will refuse to answer). * Disable conversation logging. * Limit context ingestion to non‑sensitive pages. 2. Anthropic (Claude) Used for: alternative chat completions via Claude models (messages API) when a bot provider is set to Anthropic/Claude. Endpoint used (HTTPS): * https://api.anthropic.com/v1/messages Data Sent: * A rewritten message array: system instructions + user prompt + condensed prior turns (trimmed) + optional retrieved context snippets. * Model identifier, max tokens / temperature style parameters. Headers: * x-api-key (your key) and anthropic-version (currently 2023-06-01 set in code). Retention (Your Server): * Same as OpenAI notes for conversation logging (the provider choice does not change local storage schema). Legal / Docs: * Terms: https://www.anthropic.com/legal/terms-of-service * Privacy: https://www.anthropic.com/legal/privacy * Usage Policy: https://www.anthropic.com/legal/aup Opt‑Out / Control: * Leave the Claude API key blank; those bots will fallback/refuse if provider requires it. * Switch provider per bot back to OpenAI. 3. Pinecone (Optional Remote Vector Store) Only used if you explicitly create a Context with remote type “Pinecone”. Local context mode (default) never contacts Pinecone. Endpoint Pattern: * Region/index specific HTTPS endpoints you enter (example placeholder: https://controller.pinecone.io and index query/upsert endpoints under *.pinecone.io). The plugin validates host against an allowlist containing pinecone.io (filter extendable). Used For: * Upserting embeddings (during context indexing / syncing) * Querying similar vectors when answering a question in that context. Data Sent: * Vectors (embedding arrays) and associated metadata (post/page IDs, titles, short chunk text) for upsert. * Query: the embedding vector of the user question + top‑K request. Retention: * Stored inside your Pinecone project (not on this plugin server). Local DB still keeps minimal reference metadata if you mix modes. Legal / Docs: * Terms: https://www.pinecone.io/terms/ * Privacy: https://www.pinecone.io/privacy/ * Security: https://www.pinecone.io/security/ Opt‑Out / Control: * Do not configure a remote Pinecone context; use local mode or page mode instead. * Delete the remote context to stop future upserts/queries. 4. Google Gemini (Optional AI Provider) Used for: alternative chat completions via Google Gemini models when a bot provider is set to Google/Gemini. Endpoint used (HTTPS): * https://generativelanguage.googleapis.com/v1beta/models/{model}:generateContent Data Sent: * System instructions + user prompt + condensed prior turns (trimmed) + optional retrieved context snippets. * Model identifier and generation configuration parameters. Headers: * API key passed as URL parameter (key=). Retention (Your Server): * Same as OpenAI notes for conversation logging. Legal / Docs: * Terms: https://ai.google.dev/gemini-api/terms * Privacy: https://policies.google.com/privacy * Usage Policy: https://ai.google.dev/gemini-api/terms Opt‑Out / Control: * Leave the Gemini API key blank; those bots will fallback/refuse if provider requires it. * Switch provider per bot to OpenAI or Claude. 5. Freemius SDK (Licensing & Analytics) This plugin uses the Freemius SDK for license activation, update delivery, and anonymous usage analytics (opt-in). Endpoints used (HTTPS): * https://api.freemius.com (license checks, updates, analytics) Data Sent (if opted in): * Site URL, WordPress version, PHP version, plugin version, and admin email. * No visitor/chat data is ever sent to Freemius. Legal / Docs: * Terms: https://freemius.com/terms/ * Privacy: https://freemius.com/privacy/ Opt‑Out / Control: * During activation, choose “Skip” to opt out of anonymous analytics. * License-related API calls are required only for premium features. 6. Google Sheets (Optional Lead Export) Only used if you enable the Google Sheets lead destination in the Leads add‑on. The plugin connects to Google APIs via OAuth 2.0 …

Trill AI Product Chat for WooCommerce — the AI shopping assistant that turns chat into measurable revenue. Trill AI Chat Lite adds a friendly, store-aware AI chat to your WooCommerce site in under 5 minutes. Robin — the AI assistant — answers shoppers in natural language using your real catalogue, your real page content, the current cart, and verified order data. The merchant gets a dashboard that proves revenue from chat. Free forever, open source, GDPR-ready. New in 2.4 — GDPR tools that usually sit behind a paywall, free GDPR Tools admin page. Look up everything the plugin holds for a visitor’s email, review it on screen, download it as JSON or CSV, or erase it permanently — with a typed DELETE confirmation so nothing is removed by accident. Audit trail. Every search, view, export and erase is recorded: who, when, and how many records. Emails are stored masked — and there is deliberately no IP column, because I never store IPs. Consent gate in the widget. Optionally require visitors to accept your privacy notice before chatting. Consent lives only in their browser and is re-requested automatically if you change the notice. “Request My Data” in the widget. Visitors can trigger a WordPress-native personal-data request straight from the chat footer, confirmed by email through WordPress core. Retention dashboard. See stored totals and your retention window at a glance, preview what a cleanup would delete, or run it on demand. New in 2.3 — resilient by design Reinstall without fear. Deleting and reinstalling the plugin now reconnects to Trill Cloud automatically — the plugin proves it controls your site and receives a fresh connection secret. Your plan and monthly usage are preserved. Small catalogues get real answers. “What do you sell?” now responds with your featured and latest products instead of coming up empty. Policy questions find the right policy. Answers draw from a wider variety of your pages — one snippet per page — so “what’s your refund policy?” surfaces the Refund page every time. An honest usage bar. The Monthly Usage panel shows your plan’s real allowance (50 free / 2,000 on Trill Cloud) and updates automatically when your plan changes. New in 2.2 — see every conversation New Conversations admin page. Browse every chat from a new Trill Chat → Conversations screen, with message count, average rating, conversion status and attributed revenue on every row. Filter and search. Narrow by date range, status and star rating, and search across message content to find any conversation fast. Read full transcripts. Open any conversation in a popup to read the complete back-and-forth, rendered as plain text. Export to CSV. Download the whole filtered list, or a single conversation’s transcript — exports are hardened against spreadsheet formula injection. Tidy up. Permanently delete conversations you no longer need, one at a time or in bulk. Why store owners pick Trill AI Chat over generic AI plugins WooCommerce-native, not bolted on. Understands products, variations, stock, categories, carts and orders out of the box — every code path is designed for e-commerce. 5-minute install. No API keys. No external account signup — your WordPress admin is the only login you need. Reads your real catalogue + your real pages. Real-time product search and page content indexing. Robin can answer “do you have red dresses?” and “what’s your return policy?” from the same conversation. Knows the cart. Robin sees what shoppers already added and helps them checkout instead of forgetting state. Privacy-first order lookup. Identity verified before any order detail is shared. WordPress login for registered customers, email-match for guests, silent fall-through on mismatch. Revenue attribution built in. Orders placed within 24h of a chat are tagged as “from chat” and surface on the dashboard with attributed revenue. Managed AI, predictable cost. Generous monthly conversation allowance on Trill Cloud. Track usage from the admin dashboard. No OpenAI account required. Topic-safe. Built-in guardrails auto-generated from your store metadata keep conversations about shopping, politely declining homework, code generation, medical or legal advice. Prompt-injection-protected. The assistant will not reveal system instructions or adopt different personas. GDPR-ready, with the tooling to prove it. UK-registered company (Greensolutions Pioneers Limited, Companies House 15693716). HTTPS end-to-end. Chat data is never used to train AI models. A dedicated GDPR Tools page covers access, portability and erasure — audited, and with no IPs ever stored. Fast. Sub-second responses on typical product questions. What Lite includes (free, forever) AI shopping assistant widget on every page of your store Smart product discovery — real-time catalogue search with natural-language understanding (50+ shopping phrases, English de-pluralisation) and product cards with one-click AJAX add-to-cart Page content indexing — Robin also answers from your FAQ, shipping, returns, contact and policy pages Cart-aware chat that sees the current basket and guides to checkout Verified order tracking with login or email-match identity check Smart lead capture for out-of-stock and price-drop opt-ins, with audited consent Revenue analytics dashboard — orders and revenue attributed to chat, 7/30/90-day windows Conversation history — browse, filter, full-text search, read, export (CSV) and delete every chat Full GDPR toolkit — data subject lookup, on-screen access, JSON/CSV portability and audited erasure from a dedicated admin page; widget consent gate and “Request My Data”; DSAR + erasure via WP Privacy Tools; configurable retention with preview and run-now Topic-safe — guardrails and prompt-injection protection keep chats about your store Full widget customisation — colours, position, size, assistant name, avatar, font, starter chips and privacy notice, with live preview WooCommerce-ready — WordPress 6.0+, WooCommerce 8.0+ and HPOS compatible; [trill_chat] shortcode to embed anywhere Built to extend — translation-ready (.pot, Loco Translate, WPML) and the WordPress 7.0 Abilities API for AI agents and MCP adapters Generous monthly conversation quota on Trill Cloud, tracked in the dashboard Need more conversations? Trill Cloud The free tier includes 50 conversations per month — plenty to see the value on a smaller store. Growing stores can upgrade to Trill Cloud (£12/month) for 2,000 conversations per month, longer AI responses and priority support. The upgrade is applied to your site’s existing connection — same plugin, no reinstall — and the dashboard usage bar reflects your new allowance automatically. See trillai.io/pricing. Built for WooCommerce, by a UK developer I build Trill AI at Greensolutions Pioneers Limited, a UK-registered company (Companies House 15693716). I focus exclusively on AI products for WooCommerce — not a generic chatbot with a Woo plugin bolted on. If you run a UK, US or EU store and want AI chat that respects your data, your time and your budget, I’d love to hear what you think. Read more on the Trill AI blog: Complete guide to AI chat for WooCommerce Reduce WooCommerce support tickets with AI WooCommerce AI chat vs live chat Developer-friendly Clean PSR-4 architecture, WordPress coding standards, filter hooks for customisation (trcl_localize_script_data), and debug logging via WP_DEBUG. No Composer dependencies, no external JavaScript libraries. External Services This plugin relies on Trill Cloud, the managed AI back-end I operate (Greensolutions Pioneers Limited), at https://api-v2.trillai.io, as its sole AI processing service. The service is required for the plugin to function. What data is sent, and when: When a store visitor sends a chat message, the message text and the WooCommerce context needed to answer it — product names, prices, descriptions and, where relevant to the question, the current cart contents and order-status details — are transmitted to Trill Cloud over HTTPS for AI processing. Each site authenticates with a per-site Bearer token (hashed at rest). Trill Cloud enforces the monthly conversation allowance server-side (no local trialware). No IP addresses are sent, and no customer personal data beyond what the visitor types into the chat and the catalogue context required to answer. Service links: Service URL: https://api-v2.trillai.io Terms of Service: https://trillai.io/terms-of-service/ Privacy Policy: https://trillai.io/privacy-policy/ No personal visitor data is collected or stored by Trill Cloud beyond what is strictly necessary to process each individual chat message. Chat data is never used to train AI models.