Side-by-side comparison · 24 data points
| Feedback Company | Zipp.Chat – Live Support Chat | |
|---|---|---|
| Tagline | — | — |
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
| Metric | Feedback Company | Zipp.Chat – Live Support Chat |
|---|---|---|
| Rating | — | 5.0 ★ |
| Total reviews | 0 | 2 |
| Active installs | 800+ | 10+ |
| Free plan | — | — |
| Built for Shopify | — | — |
Based on the data on this page, Zipp.Chat – Live Support Chat is the stronger choice for most WordPress Plugin Directory merchants — 5.0★ vs Feedback Company's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Zipp.Chat – Live Support Chat; mid-market and enterprise merchants with specific feature requirements should evaluate both — Feedback Company's 0-review base may include the workflow context that matches your specific use case better than Zipp.Chat – Live Support Chat's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical WordPress Plugin Directory listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Feedback Company audit • Zipp.Chat – Live Support Chat audit
| Keyword | Feedback Company | Zipp.Chat – Live Support Chat |
|---|---|---|
| feedback form | #84 | Not ranked |
| chat bot | Not ranked | #503 |
It depends on what you're optimizing for. Feedback Company fits better if you prioritize broader integrations; Zipp.Chat – Live Support Chat is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the WordPress Plugin Directory marketplace. Zipp.Chat – Live Support Chat has more onboarding documentation maturity (2 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Feedback Company typically suits early-stage and growth-mode stores based on its review-base composition (0 reviews). Zipp.Chat – Live Support Chat aligns more with early-stage and growth-mode stores (2 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Feedback Company and Zipp.Chat – Live Support Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Feedback Company" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
