SwiftHare AI Chat vs WordAI

“SwiftHare AI Chat” is a highly advanced hybrid chat solution that seamlessly bridges the gap between a 24/7 AI assistant and human-led live chat. Designed with security and performance in mind, it operates flawlessly even in cached environments. Key Features Hybrid Support: Effortlessly switch between automated responses from the latest AI models (Gemini, Claude, OpenAI) and manual staff intervention. Secure Image Uploads: Features forced server-side re-encoding (sanitization) to block malicious code hidden in images (steganography). Frontend Staff Dashboard: Agents can manage chats via a dedicated frontend page without needing WordPress admin access. Cache Compatibility: Real-time dashboard performance that works perfectly with WP Rocket, LiteSpeed Cache, and others. Full Customization: Personalize brand colors, SVG icons, and welcome messages to fit your site’s identity. Instructions How to Use General Configuration: Enter your API key in the General tab to activate AI capabilities. Shop Knowledge (AI Training): Input your business data here to train the AI for accurate, context-aware responses. Language Management: Add multiple languages to ensure a global reach. Design Customization: Adjust colors, fonts, and text in the Design tab. Live Chat Setup: Configure agent availability and notification settings in the Live Chat tab. Data Management: Use the Tools section to Export or Restore your settings easily. Setting Up Your AI Persona (System Prompt) In the “Shop Knowledge” tab, you define the absolute rules for your AI. We recommend keeping these three “Golden Rules” intact (replacing the bracketed text with your shop name): Act as a helpful staff member of [Your Shop Name]: This gives the AI a professional persona. Respond in the user’s language: Automatically enables multilingual support by matching the guest’s language. Suggest alternatives: If the AI cannot fulfill a request, it will gracefully guide users to live chat or a contact form. Shortcodes [swifthare_ai_chat] – Manually place the chat widget on specific pages (Note: If globally enabled in settings, this is not required). [swifthare_staff_dashboard] – Displays the frontend agent dashboard (PHP-auth). Use this on a private page and share the URL with your staff. [swifthare_ai_live_chat] – Alternative frontend staff dashboard (AJAX/cookie-auth). Suitable for passwordless login via session cookies. External Services This plugin communicates with the following external third-party services. By using these features, you agree to their respective Terms and Privacy Policies. Google Gemini AI When the Gemini provider is selected, your customer’s message and conversation history are sent to Google’s Generative Language API to generate a response. * API Endpoint: https://generativelanguage.googleapis.com * Terms of Service: https://policies.google.com/terms Anthropic Claude AI When the Claude provider is selected, your customer’s message and conversation history are sent to the Anthropic API. * API Endpoint: https://api.anthropic.com * Privacy Policy: https://www.anthropic.com/privacy * Terms of Service: https://www.anthropic.com/legal/consumer-terms OpenAI When the OpenAI provider is selected, your customer’s message and conversation history are sent to the OpenAI API. * API Endpoint: https://api.openai.com * Privacy Policy: https://openai.com/policies/privacy-policy * Terms of Service: https://openai.com/policies/terms-of-use Google Maps If you use the [swifthare_map] shortcode feature, the Google Maps JavaScript API is loaded from Google’s servers. * Service: https://maps.googleapis.com * Privacy Policy: https://policies.google.com/privacy * Terms of Service: https://cloud.google.com/maps-platform/terms Brand & Ownership Notice “SwiftHare AI Chat” is developed and maintained by Datto Web Works * Official Website: https://datto-webworks.com * About Us: https://datto-webworks.com/about-us * Contact: [email protected]

WordAI is an AI content, SEO, image, AI Chat Agent, and chat assistant plugin for WordPress that helps site owners create stronger posts, pages, titles, excerpts, tags, and AI images directly from wp-admin. It brings OpenAI, Google Gemini, Anthropic Claude, xAI Grok, DeepSeek, SEO scanning, Google Search Console reporting, and site-aware AI assistant workflows into one clean publishing dashboard. Use WordAI to generate complete post or page drafts, suggest better titles from the Posts or Pages list, create excerpts and tags, generate high-quality AI images, scan existing content for SEO opportunities, review Search Console performance signals, and build a front-end AI Chat assistant from selected website knowledge. WordAI Pro unlocks the full premium workflow for advanced SEO generation, WooCommerce content, richer AI Chat Agent automation, premium image controls, private updates, and priority support. Watch WordAI tutorials, feature walkthroughs, and future product videos on the SOFTCOY YouTube channel. Learn more about WordAI Pro or read the WordAI documentation. Features AI content generation workflow OpenAI, Google Gemini, Anthropic Claude, xAI Grok, and DeepSeek provider support. Provider-specific API Settings with current model families, including OpenAI GPT-5.6 Sol, Terra, and Luna; Claude Sonnet 5, Opus 5, Fable 5, and Haiku 4.5; Gemini 3.7, 3.6, 3.5, and 3.1 models; xAI Grok 4.6 plus Grok Imagine Image 2.0; and DeepSeek V4 models. AI content generation for posts and pages. Title, content, excerpt, and tag generation controls. Prompt Assistant in the content generation modal with helpful examples, a guided prompt builder, and direct content documentation. Step-by-step WordAI documentation for setup, API keys, content generation, image creation, SEO Scan, Search Console, and AI Chat Agent workflows. One-click WordAI Title suggestions from Posts and Pages list screens. WordAI editor sidebar panel for reviewing generated SEO fields, SERP preview data, canonical / robots options, social metadata, and internal link suggestions while editing content. Editable internal link suggestions in the editor sidebar so generated linking ideas can be reviewed, applied, or removed before publishing. SEO-friendly writing controls for language, style, tone, paragraph count, excerpt length, heading structure, content depth, freshness signals, and tag count. Cleaner AI response processing for more polished titles, paragraphs, and editor-ready content. SEO growth tools SEO Scan dashboard for posts, pages, and products with SEO scoring, issue discovery, recommendations, and AI-assisted improvement workflows. Google Search Console reporting inside the WordPress dashboard with content-decay opportunities, competing-page insights, and direct paths back to local WordPress content. SEO plugin compatibility controls designed to work cleanly alongside popular SEO plugins. Search-focused recommendations that help improve titles, meta quality, content structure, keyword usage, and readability. Explore the complete premium SEO workflow in WordAI Pro. Image generation Image Settings with GPT Image 1.5 as the default image model and ChatGPT Images 2.0 / GPT Image 2 as an optional model. Current Gemini image choices including Gemini 3.1 Flash Image, Gemini 3.1 Flash-Lite Image, and Gemini 3 Pro Image. AI image generation controls for creating visual assets from prompts without leaving WordPress. xAI Grok image generation support with provider-aware Image Settings for model, aspect ratio, resolution, and image-count handling. Learn how image generation works in the WordAI documentation. AI Chat Agent, chat, support, and upgrade path AI Chat Agent content embedding with selectable content items, indexing status, and re-index guidance when source content changes. Frontend AI Chat assistant powered by selected website knowledge. AI Chat Analytics tab for reviewing conversations, visitor questions, feedback, and knowledge gaps. AI Chat lead capture workflow for collecting visitor details and reviewing interested visitor activity from the WordPress dashboard. Support page with diagnostics and SOFTCOY Support Office delivery. Get Pro page for unlocking the complete WordAI Pro publishing, SEO, image, and AI assistant workflow. Learn how WordAI Pro expands SEO automation, Search Console insights, AI Chat conversion workflows, WooCommerce content, and premium image generation. Review setup and feature guides in the WordAI documentation. Update-safe custom database table handling during normal wp-admin plugin updates.