RevCent Payments for WooCommerce vs SwiftHare AI Chat

RevCent is the ecommerce operating layer behind your WooCommerce storefront. WooCommerce keeps running the shopping experience your customers know, while RevCent centralizes the business context behind every checkout: payments, customers, orders, products, visitor metadata, recovery activity, reporting, automation, and AI-ready history. The RevCent Payments plugin links your WooCommerce store to RevCent. Once connected, checkout and order activity can flow into RevCent so your store becomes part of a connected operating system instead of a standalone storefront. What RevCent Does for Your Store RevCent gives WooCommerce merchants a connected backend for the work that happens before, during, and after checkout. Payments and routing: manage gateways, payment profiles, saved cards, retries, refunds, disputes, and payment outcomes from RevCent. Revenue recovery: use payment intelligence, retry logic, AI Assistants, and AI Voice workflows to follow up on failed or abandoned checkout activity. Anti-fraud protection: help protect checkout activity from card testing, suspicious behavior, gateway noise, and chargeback risk. Customer and order management: centralize customers, orders, products, subscriptions, fulfillment context, notes, events, and support history. Tracking and attribution: connect first-party visitor data, URL parameters, campaigns, landing pages, conversions, refunds, and long-term customer value. Reporting and intelligence: view connected sales, customer, payment, product, campaign, and recovery data through RevCent reporting and dashboards. AI and automation: give AI tools the ecommerce context they need to answer questions, monitor changes, support customers, recover checkout issues, and trigger next steps. Built-in business tools: use customer groups, email templates, events, functions, portals, integrations, and automation tools inside RevCent. How This Plugin Fits This plugin is the WooCommerce connection for RevCent. It adds the RevCent payment gateway, passes checkout and order context to RevCent, supports classic checkout and WooCommerce Blocks checkout, declares compatibility with High-Performance Order Storage (HPOS), and includes optional first-party DNS tracking for attribution. Built for WooCommerce Stores Use this plugin if you already use RevCent, or if you want WooCommerce to remain your storefront while RevCent becomes the operating layer behind payments, recovery, tracking, reporting, AI, automation, and customer operations. After installing the plugin, enter your RevCent API key, third party shop ID, and campaign ID in WooCommerce payment settings. Use Cases 🤖 AI Voice Agent Use Cases for WooCommerce Inbound Customer Service Scenarios “Where’s my order?” – AI looks up WooCommerce order, provides shipping status and tracking “I need to return this” – AI processes return, generates return label, updates WooCommerce order “My payment failed” – AI collects new payment info and retries the WooCommerce order “Can I change my shipping address?” – AI updates WooCommerce order if not yet shipped “What’s your return policy?” – AI explains store policies clearly and professionally “I want to cancel my order” – AI cancels WooCommerce order and processes refund if needed Outbound Revenue Recovery Scenarios Abandoned Cart: “Hi John, you left a MacBook Pro in your cart. Can I help you complete your order?” Failed Payment: “Hi Sarah, your order for the dining set couldn’t process. Let’s try a different card.” Shipping Issues: “Hi Mike, your order is delayed due to weather. We’re upgrading you to express shipping free.” Subscription Renewal: “Hi Lisa, your monthly subscription renews tomorrow but your card expires this month.” Win-back Campaign: “Hi Tom, we miss you! Here’s 20% off your next order as a welcome back gift.” Cart Abandonment Follow-up: Calls customers 2 hours after abandonment with personalized offers Advanced AI Automation Intelligent Monitoring: AI watches for low approval rates and alerts via Slack/SMS Automated Reporting: AI generates and emails daily transaction reports to your team Sentiment Analysis: AI reads customer notes and sends apology emails for bad experiences Complaint Management: AI automatically adds unhappy customers to special groups for follow-up 🎯 Marketing & Advertising – Track Facebook and Google ad conversions with pixel-level accuracy – Create lookalike audiences from high-value customer segments – Optimize ad spend based on lifetime value data – Automate conversion reporting to advertising platforms – Use AI to analyze campaign performance and suggest optimizations – Generate marketing insights through natural language queries 💰 Revenue Optimization – Recover abandoned carts with automated email sequences – Retry declined payments with intelligent routing – Segment customers for targeted offers and promotions – Identify and re-engage dormant high-value customers – AI-powered payment retry with optimal timing and gateway selection – Automated upsell and cross-sell campaigns based on purchase patterns 🛍️ Customer Experience – Provide AI-powered customer support via chat and voice – Send automated order confirmations and shipping notifications – Create personalized email campaigns based on purchase behavior – Handle returns and refunds with automated workflows – AI voice agents for 24/7 customer support – Proactive outreach for order issues and delivery updates 📊 Business Intelligence – Monitor real-time sales and conversion metrics – Generate custom reports with AI assistance through natural language – Track customer lifetime value and churn rates – Analyze product performance and inventory needs – Ask AI complex questions like “Which affiliates drove the most profitable customers last quarter?” – Create interactive dashboards and visualizations with simple AI commands Support Get Help: 1. Plugin Support – Contact through WordPress.org support forums 2. RevCent Platform – Dedicated support included with all accounts 3. Documentation – Comprehensive guides at RevCent Knowledge Base Technical Support: – WordPress admin error logs for troubleshooting – RevCent dashboard for payment and API issues – Test with default WordPress theme to isolate conflicts – Check WooCommerce system status for compatibility About RevCent RevCent centralizes the systems that WooCommerce merchants usually manage across disconnected plugins and tools. It brings payments, recovery, anti-fraud, customers, orders, subscriptions, tracking, reporting, automation, integrations, and AI-ready business context into one operating layer. Platform Highlights: – AI Integration – Connect ecommerce context to AI chat, reporting, assistants, and voice workflows – Payment Operations – Advanced routing, payment profiles, recovery, saved cards, and fraud protection – Business Management – Centralize customers, sales, subscriptions, shipping, products, users, and notes – Tracking and Reporting – Tie visitor data, metadata, campaigns, payments, refunds, and lifetime value together – Developer Friendly – Use APIs, integrations, functions, and events to connect RevCent to the rest of your stack Transform your WooCommerce store into an enterprise-level operation with RevCent’s comprehensive ecommerce management platform. Ready to elevate your business? Learn more about RevCent for WooCommerce

“SwiftHare AI Chat” is a highly advanced hybrid chat solution that seamlessly bridges the gap between a 24/7 AI assistant and human-led live chat. Designed with security and performance in mind, it operates flawlessly even in cached environments. Key Features Hybrid Support: Effortlessly switch between automated responses from the latest AI models (Gemini, Claude, OpenAI) and manual staff intervention. Secure Image Uploads: Features forced server-side re-encoding (sanitization) to block malicious code hidden in images (steganography). Frontend Staff Dashboard: Agents can manage chats via a dedicated frontend page without needing WordPress admin access. Cache Compatibility: Real-time dashboard performance that works perfectly with WP Rocket, LiteSpeed Cache, and others. Full Customization: Personalize brand colors, SVG icons, and welcome messages to fit your site’s identity. Instructions How to Use General Configuration: Enter your API key in the General tab to activate AI capabilities. Shop Knowledge (AI Training): Input your business data here to train the AI for accurate, context-aware responses. Language Management: Add multiple languages to ensure a global reach. Design Customization: Adjust colors, fonts, and text in the Design tab. Live Chat Setup: Configure agent availability and notification settings in the Live Chat tab. Data Management: Use the Tools section to Export or Restore your settings easily. Setting Up Your AI Persona (System Prompt) In the “Shop Knowledge” tab, you define the absolute rules for your AI. We recommend keeping these three “Golden Rules” intact (replacing the bracketed text with your shop name): Act as a helpful staff member of [Your Shop Name]: This gives the AI a professional persona. Respond in the user’s language: Automatically enables multilingual support by matching the guest’s language. Suggest alternatives: If the AI cannot fulfill a request, it will gracefully guide users to live chat or a contact form. Shortcodes [swifthare_ai_chat] – Manually place the chat widget on specific pages (Note: If globally enabled in settings, this is not required). [swifthare_staff_dashboard] – Displays the frontend agent dashboard (PHP-auth). Use this on a private page and share the URL with your staff. [swifthare_ai_live_chat] – Alternative frontend staff dashboard (AJAX/cookie-auth). Suitable for passwordless login via session cookies. External Services This plugin communicates with the following external third-party services. By using these features, you agree to their respective Terms and Privacy Policies. Google Gemini AI When the Gemini provider is selected, your customer’s message and conversation history are sent to Google’s Generative Language API to generate a response. * API Endpoint: https://generativelanguage.googleapis.com * Terms of Service: https://policies.google.com/terms Anthropic Claude AI When the Claude provider is selected, your customer’s message and conversation history are sent to the Anthropic API. * API Endpoint: https://api.anthropic.com * Privacy Policy: https://www.anthropic.com/privacy * Terms of Service: https://www.anthropic.com/legal/consumer-terms OpenAI When the OpenAI provider is selected, your customer’s message and conversation history are sent to the OpenAI API. * API Endpoint: https://api.openai.com * Privacy Policy: https://openai.com/policies/privacy-policy * Terms of Service: https://openai.com/policies/terms-of-use Google Maps If you use the [swifthare_map] shortcode feature, the Google Maps JavaScript API is loaded from Google’s servers. * Service: https://maps.googleapis.com * Privacy Policy: https://policies.google.com/privacy * Terms of Service: https://cloud.google.com/maps-platform/terms Brand & Ownership Notice “SwiftHare AI Chat” is developed and maintained by Datto Web Works * Official Website: https://datto-webworks.com * About Us: https://datto-webworks.com/about-us * Contact: [email protected]