KalravAI Agent vs SwiftHare AI Chat

Interactive Chat Interface – A modern, fully customizable chat window that integrates beautifully with your website’s layout and style. Quick & Easy Setup – Simply install, activate, and start chatting — your AI assistant is ready within minutes, no coding needed. Intelligent Conversations – Engage visitors with fast, natural, and context-aware responses powered by advanced AI technology. Flexible Customization – Personalize Common questions, icons, and greetings to perfectly reflect Kalrav AI identity. Smart Engagement Triggers – Automatically welcome visitors, collect leads, or reply to common questions with ease. Lightweight & Secure – Built for speed, stability, and privacy, ensuring smooth performance across all devices. External Services The external service used: Service Name: Kalrav.ai Purpose: To process and respond to user messages in the chat widget. Data Sent: User message, session ID (anonymous), and site identifier. Data Received: AI-generated response content. Please check our privacy policy and terms of services: Privacy policy : https://kalrav.ai/privacy-policy/ Terms Of service : https://kalrav.ai/terms-of-services/ No personal data is stored or shared with third parties. License GPLv2 or later. See license.txt.

“SwiftHare AI Chat” is a highly advanced hybrid chat solution that seamlessly bridges the gap between a 24/7 AI assistant and human-led live chat. Designed with security and performance in mind, it operates flawlessly even in cached environments. Key Features Hybrid Support: Effortlessly switch between automated responses from the latest AI models (Gemini, Claude, OpenAI) and manual staff intervention. Secure Image Uploads: Features forced server-side re-encoding (sanitization) to block malicious code hidden in images (steganography). Frontend Staff Dashboard: Agents can manage chats via a dedicated frontend page without needing WordPress admin access. Cache Compatibility: Real-time dashboard performance that works perfectly with WP Rocket, LiteSpeed Cache, and others. Full Customization: Personalize brand colors, SVG icons, and welcome messages to fit your site’s identity. Instructions How to Use General Configuration: Enter your API key in the General tab to activate AI capabilities. Shop Knowledge (AI Training): Input your business data here to train the AI for accurate, context-aware responses. Language Management: Add multiple languages to ensure a global reach. Design Customization: Adjust colors, fonts, and text in the Design tab. Live Chat Setup: Configure agent availability and notification settings in the Live Chat tab. Data Management: Use the Tools section to Export or Restore your settings easily. Setting Up Your AI Persona (System Prompt) In the “Shop Knowledge” tab, you define the absolute rules for your AI. We recommend keeping these three “Golden Rules” intact (replacing the bracketed text with your shop name): Act as a helpful staff member of [Your Shop Name]: This gives the AI a professional persona. Respond in the user’s language: Automatically enables multilingual support by matching the guest’s language. Suggest alternatives: If the AI cannot fulfill a request, it will gracefully guide users to live chat or a contact form. Shortcodes [swifthare_ai_chat] – Manually place the chat widget on specific pages (Note: If globally enabled in settings, this is not required). [swifthare_staff_dashboard] – Displays the frontend agent dashboard (PHP-auth). Use this on a private page and share the URL with your staff. [swifthare_ai_live_chat] – Alternative frontend staff dashboard (AJAX/cookie-auth). Suitable for passwordless login via session cookies. External Services This plugin communicates with the following external third-party services. By using these features, you agree to their respective Terms and Privacy Policies. Google Gemini AI When the Gemini provider is selected, your customer’s message and conversation history are sent to Google’s Generative Language API to generate a response. * API Endpoint: https://generativelanguage.googleapis.com * Terms of Service: https://policies.google.com/terms Anthropic Claude AI When the Claude provider is selected, your customer’s message and conversation history are sent to the Anthropic API. * API Endpoint: https://api.anthropic.com * Privacy Policy: https://www.anthropic.com/privacy * Terms of Service: https://www.anthropic.com/legal/consumer-terms OpenAI When the OpenAI provider is selected, your customer’s message and conversation history are sent to the OpenAI API. * API Endpoint: https://api.openai.com * Privacy Policy: https://openai.com/policies/privacy-policy * Terms of Service: https://openai.com/policies/terms-of-use Google Maps If you use the [swifthare_map] shortcode feature, the Google Maps JavaScript API is loaded from Google’s servers. * Service: https://maps.googleapis.com * Privacy Policy: https://policies.google.com/privacy * Terms of Service: https://cloud.google.com/maps-platform/terms Brand & Ownership Notice “SwiftHare AI Chat” is developed and maintained by Datto Web Works * Official Website: https://datto-webworks.com * About Us: https://datto-webworks.com/about-us * Contact: [email protected]