Survey Maker by AYS vs zenloop for WooCommerce – Net Promoter Score (NPS) platform

WordPress Survey plugin Survey Maker by AYS is a WordPress plug-in for creating surveys, questionnaires, and survey forms on your website. The plugin enables you to create your survey through the built-in survey builder with various question types and publishing through a shortcode. It includes features like multi-page forms, conditional logic, survey analytics, and popup surveys, so you can collect feedback, gather insights, and analyze results without external survey tools. Survey Maker Pricing Survey Maker Free Demo Survey Maker Pro Demo Survey Maker Documentation Create a survey in 3 simple steps: Create a survey within minutes with the help of our survey builder. There is no need to know anything about coding; you can simply integrate the survey on your website with just a few clicks. Add questions / sections Customize settings / design Add shortcode to any post or page Survey shortcode [ays_survey id=’your survey id’] Survey Builder Features You can create surveys of any size with unlimited questions, sections, and surveys. This means that you will be able to split your survey into multiple pages by simply dragging and dropping questions to different pages. So you can easily arrange questions and sections without any technical knowledge. You will be able to make the questions required, redirect visitors after form submission, and restrict survey submissions based on IP addresses, user roles, and the number of submissions. Free Features Survey Creation & Design Unlimited Surveys Unlimited Sections Unlimited Questions 14 question types Question Image Responsive design Survey style options (20+) Sections with different count of questions Survey Behavior & Control Randomize questions Randomize answers Result message Redirect after submit Popup Survey Restriction by IP and User id Only for logged in users Responses & Results Individual submission Submissions summary Pro Features Advanced Surveys & Logic All advanced question types (NPS, Matrix, Ranking, Slider, etc.) Logic jump Conditional Results Conditional Mailing URL parameters Calculation Conversational surveys Multilingual Forms Text To Speech ChatGPT Integration Integrations & Automation Email notifications & configuration Mailchimp, Slack, Zapier, Google Sheets, etc. WooCommerce integration Payment integrations (Stripe, PayPal) Analytics, Control & Export Results with charts Export (CSV, PDF, etc.) Submission exports Schedule survey Limit attempts User roles & permissions Password protection User history Didn’t find the feature you’re looking for in the Survey Maker plugin? You’re welcome to suggest a new feature. Survey Demos (Free) Demographic Survey Software Development Request Form Relationship Questionnaire Survey Demos (Pro) Conditional Logic Survey (Skip Logic Form) Survey with Personalized Results Conversational Survey Form (Chat Style Survey) Survey with Multiple Question Types Net Promoter Score(NPS) Survey Simple Contact Form Template Popup Survey Social Media Survey Template (Modern theme) Health Questionnaire (Elegant theme) Demographic Survey (Business theme) Password-Protected Form Design & Customization There are more than 30 options for customizing the look of your survey to fit the theme of your website. The plugin has a number of built-in templates, and you have options to modify the colors, fonts, buttons, and other layout choices to ensure that the survey fits in with your website theme. You can also control how questions and answers are displayed, which helps improve readability and makes the survey easier to complete. 20+ TYPES OF SURVEY QUESTIONS The Survey Maker offers the most famous question types for creating successful questionnaires: Radio Checkbox Dropdown Paragraph Short Text Number Yes or No Date (Pro) Time (Pro) Date and Time (Pro) Star Rating (Pro) Ranking (Pro) Linear Scale (Pro) Matrix Scale (Pro) Matrix Scale Checkbox (Pro) Slider (Pro) File Upload (Pro) Star List (Pro) Slider List (Pro) Hidden (Pro) HTML (Pro) Phone (Pro) Net Promoter Score (Pro) Name field Email field and many more are coming! Survey with different question types – Demo Survey Results & Analytics You can view all survey submissions directly from your WordPress dashboard. The survey plugin gives you survey results along with their stats and charts so that you don’t have to analyze the surveys by looking at each and every response. All data is stored in one place (in your database). The Pro version of the WordPress Survey plugin allows exporting of results so that you can utilize the data outside your website as well. Conditional Logic (Pro) You can have your surveys become much more flexible when using the features of Logic Jump and Conditional Results. Logic Jump allows you to dictate the following question based on the respondents’ answers; this way, you can avoid unnecessary questions from popping up in your survey. Conditional Results enable you to specify different results pages, email recipients, and redirects based on AND/OR conditions, giving you the ability to customize the results for each respondent. The plugin also includes a Calculation feature, which allows you to create formulas based on user answers and display calculated results such as scores or estimated values. Examples: Price / quote calculator Score-based surveys Result calculation forms Simple cost estimation Service pricing survey PRO | DEMO | DOCUMENTATION Popup Survey You can display your survey as a popup survey to increase visibility and collect more responses. The popup can be triggered on page load, on click, or on exit intent, determining when the user will get to see the popup. You will have the ability to show the popup only once upon its response, as well as go for full-screen mode. Anonymous Survey Create an anonymous survey and allow users to submit responses without sharing personal information. This ensures that more accurate feedback especially for customer feedback, employee feedback, and internal surveys. NPS Surveys (Pro) Use Net Promoter Score (NPS) surveys for evaluating customer satisfaction and loyalty. These kinds of surveys are used to see how likely your product or service will be recommended by your clients. Based on the responses, users are grouped into promoters, passives, and detractors, giving you a clear overview of your customer satisfaction. Email Notifications & Integrations (Pro) Set up email notifications to send survey responses to both the user and the admin. The email content can be customized, and you can include response data in a table format. Also, the administrator can create email summaries with results of surveys sent after predefined time intervals. In addition, Survey Maker integrates with popular tools such as Mailchimp, Zapier, Google Sheets, Stripe, and PayPal, making it easier to manage data and connect your survey with other services. Easy-To-Use | User-Friendly | Not a tech person? No problem. The plugin is 100% beginner-friendly and no coding skills are required. You can easily create engaging and at the same time advanced forms that will fulfill all your needs. Also, this WordPress survey plugin is mobile-friendly, so your responders can take the quiz with all types of screens such as mobile devices or tablets. And, most importantly, our support care specialists are easily accessible and always happy to help you and answer any questions you might have! For more detailed information please check the Documentation. Don’t forget, in case of any problems or upcoming questions feel free to contact us via the following FREE SUPPORT FORUM.

All companies lose customers. In general, more than 15% of transactions are affected – every month. We boost customer loyalty at leading e-commerce companies. The zenloop plugin for WooCommerce automates three key business processes: 1. Immediately detect unhappy, churning customers 2. Detect churn motives and alert stakeholders 3. Win back customers through personalized actions By analyzing quantitative and qualitative feedback, we uncover potential for improvement and help you address the voices of (un)happy customers, increase CLV, and prevent churn. Ask your customers two simple questions, learn about their opinions on your company and take customer experience to the next level. Platform benefits With our software, you can measure customer retention and predict business growth. Our benefits include: – Achieve high response rates thanks to individual integration and optimized usability – Configure alarm systems and immediately forward critical topics internally – X-ray customer comments with smart labels and identify churn drivers – Target critical voices based on your customer feedback and respond immediately – Benefit from free referrals of your loyal promoters – Motivate your employees with visualized real-time feedback Plugin Features When we founded Flaconi, we aimed at creating an optimal customer experience. Thus, zenloop for WooCommerce enables you to systematically evaluate your customer feedback. With the zenloop extension, you can – Create customized surveys within a few minutes – Use platform data to schedule NPS surveys via zenloop – Trigger on-site NPS surveys on your order-success-page – Trigger email NPS surveys after product delivery – Keep track with automated feedback analyses and reports Testimonials Smooth feedback analysis “With zenloop, time-consuming and manual analyses are no longer an issue. Thanks to Smart Labels, we can evaluate qualitative customer feedback in no time at all.” Jens Griebler (Deichmann) Head of CRM Expand customer centricity “Customer centricity is the key for our company success. Zenloop helps us to focus on the customer and to communicate insights instantly to all stakeholders.” Julia Bösch (Outfittery) Chief Executive Officer Fully automated NPS “The easiest way to implement and roll out the entire Net Promoter System from A to Z – fully automated.” Nana Lohmann (Shopapotheke) Chief Marketing Officer Languages You can send surveys in English, French, German, Spanish, Chinese, Czech, Danish, Dutch, Finnish, Italian, Norwegian, Polish, Portuguese, Russian, Swedish, and Turkish. Text analysis is available in English, French, German, Spanish, Russian, Italian, and Dutch. The user interface is in English or German. Integrations Use our powerful integration to enrich your CRM data, trigger workflows or to close the feedback loop: – Emarsys – Freshdesk – Slack – Salesforce – webhooks – Zapier