Storebird AI Chat for WooCommerce vs Related Products – Create Upsells, Cross-sells, and Product Recommendations for WooCommerce

Questions cost sales before checkout—and time after it. Storebird answers both. A shopper is ready to buy, but has one last question. Is it the right size? Is it in stock? Will it arrive in time? Another customer just wants to know where their order is. If nobody answers, the first shopper may leave. The second question lands in your inbox. Storebird is the AI chatbot that knows your WooCommerce store. It turns live products, stock, variations, orders and store information into useful answers. Before the sale, it helps shoppers find the right product and move forward. After the sale, it answers order, delivery and policy questions—without making you type the same reply again. Less chasing. Less hesitation. More customers who know what to do next. Real Questions. Real Store. Real Results. On one real WooCommerce store, Storebird handled 534 customer chats and captured 72 leads. 82% of those conversations were freely typed product questions—not preset buttons. That is the job Storebird is built for: being there at the exact moment a customer needs an answer. Not Another Chatbot That Guesses Generic chatbots read a few pages and hope for the best. Storebird connects directly to WooCommerce, so it can work with the data your store already runs on: Products and variations — help shoppers compare options, sizes, colours and specifications Live prices and stock — show what is available now Product recommendations — turn natural-language questions into matching products with direct links Orders and tracking — let customers securely check order status and delivery information Coupons and policies — explain discounts, shipping, returns and the store information you add When you update a product in WooCommerce, Storebird syncs the change automatically. No scripts to maintain. No chatbot flowcharts to rebuild. No OpenAI API key required. Train Storebird on What Makes Your Store Different Your store is more than product titles and prices. The best answers often live in your shipping rules, return policy, sizing advice, buying guides and the details your team knows by heart. Storebird gives your AI its own knowledge base. You can: Import pages from your website and turn existing store content into answers Add and edit knowledge manually for FAQs, policies, product advice or anything unique to your business Teach product-specific details with notes and corrections attached to individual products Control what the AI uses by activating, updating or removing knowledge whenever you want See which knowledge gets used in customer answers Storebird automatically enriches and reprocesses the knowledge you add. Update a page, correct a product or change your WooCommerce data, and future answers can use the latest version. The more useful knowledge you give Storebird, the more useful Storebird becomes—without rebuilding scripts or chatbot flows. Your own knowledge base is included on every plan: up to 100 pages on Essential and unlimited pages on Pro and Scale. One WooCommerce Brain, Before and After the Sale Storebird does more than answer FAQs. It understands where the customer is in the buying journey. Before checkout, Storebird can answer questions such as: “Which of these products fits what I need?” “Do you have this in my size?” “What is the difference between these two?” “Can this arrive before Saturday?” After checkout, the same assistant can help with: “Where is my order?” “Has my package shipped?” “Can I return this?” “How do I use the product I bought?” Your customer gets a clear next step. You get fewer repetitive questions competing for your attention. AI When It Can. You When It Should. Some conversations need a person. Storebird can hand over the full conversation history and notify you, so the customer does not have to start again. When you are ready to bring more customer communication together, Storebird also supports AI email drafts using live WooCommerce data, two-way WhatsApp conversations, lead capture and one inbox across connected stores and channels. You stay in control of the assistant’s tone, instructions, welcome message and knowledge. Match the widget to your brand, review conversations in the dashboard and let Storebird respond in your customer’s language, with WPML support for multilingual catalogs. Your Store in Your Pocket. Free iOS and Android App. A handoff only helps if you notice it. The Storebird app for iOS and Android sends you a push notification the moment a shopper asks for a human, so you can read the whole conversation, take over from the AI and answer from wherever you are — then resolve the chat or hand it back to the assistant. The app is included with your Storebird account: same login, no extra subscription, no per-seat fee. Get it for iPhone and iPad or Android. See It Answer Before Your Customers Do Do not take our word for it. Install Storebird, connect your store and ask it the hardest product question you received this week. Private test mode keeps the widget visible only to logged-in store administrators until you decide it is ready for shoppers: Install and connect Storebird Let your WooCommerce products sync Ask real customer questions Check the answers yourself Go live when you are ready The plugin is free to install. A Storebird account and paid plan are required to make the assistant available to shoppers. The Pro plan includes a 14-day trial. Your customers already have questions. Give them a reason to keep shopping. Install Storebird and see what it knows External Services This plugin connects to the Storebird API service to provide AI-powered chat functionality. Storebird API This plugin sends data to and receives data from the Storebird API (https://storebird.ai/api) for the following purposes: Data sent: * Product information (names, prices, descriptions, images) – when syncing products * Chat messages from customers – when customers use the chat widget * Visitor information (page URL, session ID) – for chat context * WordPress and WooCommerce version info – during connection setup When data is sent: * On initial plugin connection (automatic or manual) * On product sync (manual trigger in admin) * When products are created/updated in WooCommerce * When customers send messages through the chat widget Service links: * Service website: https://storebird.ai * Terms of Service: https://storebird.ai/terms * Privacy Policy: https://storebird.ai/privacy

Related Products for WooCommerce plugin shows custom related products in WooCommerce. You can show WooCommerce related products by category, tags, or choose products to show as related products on the product details page of a specific product. Showing WooCommerce related products recommendation brings customers’ attention to other products in your store that they might be interested in. This persuades them to try those products, thus resulting in an increase in the average order value. You can also make use of the related product’s functionality in your WooCommerce store to suggest upsells, cross-sells and similar products to your customers and boost your sales. Key features of WooCommerce Related Products Plugin Disable default WooCommerce related products functionality Choose custom related products Option to set up WooCommerce related products for the entire store (by category, tags) Set up related products for individual products (by category, attributes, tags, or products) Exclude selected categories from showing as related products Exclude out of stock products from showing as related products Displays related products in the slider Customize the related products section on the front-end (heading, order of items, number of products, and more) Relate products by subcategory using a filter. Use WooCommerce related products shortcode ([wt-related-products product_id=”xx”]) to display related products for any posts/pages on your site Show the same set of related products for their translated versions as well when using WPML Remove theme’s default related products in WooCommerce Woocommerce related products widget is compatible with Block-based themes Import related products using the default WooCommerce importer Learn more ✅ Tested OK with WooCommerce 11.1 Related Products for WooCommerce Product Recommendations- Installation and Setup You can learn about the installation and setup of the WooCommerce related products plugin with the help of this setup guide. You can also check out this video to get a quick understanding of the WooCommerce related products plugin. Compatible plugins Product import export for WooCommerce WP all import export for WooCommerce Related Products as a Powerful Marketing Tool Suggesting related products in a WooCommerce store isn’t just a nice-to-have — it’s one of the most effective sales techniques available today. Whether you’re upselling premium items or cross-selling complementary products, displaying related products at key points in the customer journey can significantly increase your average order value and conversion rates. Just like Amazon’s powerful recommendation engine, WooCommerce product recommendation plugins can act as virtual sales assistants — guiding shoppers by showing them relevant suggestions based on what they’re already interested in. This keeps customers engaged and encourages them to explore more, ultimately leading to higher cart totals. By showing personalized product recommendations on product pages, cart pages, or even during checkout, you can help reduce decision fatigue and build buyer confidence. Customers are more likely to trust your store when they see thoughtful, relevant suggestions, making online shopping faster, easier, and more enjoyable — especially for those who dislike browsing or are short on time. Different Ways to Show Related Product Recommendations on your WooCommerce store WooCommerce Related Products feature is one of the important sales tools available for store owners. “Related products” can be employed on your website in different forms. When built-in features in WooCommerce enable you to showcase related products like upsells and cross-sells, third-party plugins enhance this capability. They can automatically recommend related products and create custom related product suggestions based on the activities of customers on your WooCommerce store. The three main methods to easily display similar product suggestions are: Upsells These products are shown on the product page as an alternative to the product customers have chosen to purchase. There will be an upgrade of the chosen product either in quality or price thereby persuading the customer to choose the better one. It comes under the default text “you may also like”. Cross-sells On contrary to up-sells, cross-sells are displayed on the cart page under the title “you may be interested in”. These products would complement the products currently in the cart. On seeing this customers would feel an urge to buy the complementary products along with the products in their cart thereby selling more products for the store. Notifying customers about phone cases while purchasing a phone would be a perfect example of cross-selling. Custom Related Products Set up and manage custom related products to display on your product pages. Use flexible options like categories, tags, attributes, or specific products to fine-tune the WooCommerce related products shown to your shoppers. Advanced WooCommerce Product Recommendations – Premium Version WooCommerce Product Recommendations is an advanced recommendation tool for WooCommerce stores. The plugin offers multiple product recommendation templates such as Related Products, Bestsellers, Top-rated Products, Frequently Bought Together, New Arrivals, Recently Viewed, and more. Apart from these recommendations, you can create custom recommendations, with advanced recommendation rules and conditions. Major features of WooCommerce Product Recommendations (Premium) Multiple pre-built recommendation templates: Related products, recently viewed, bestsellers, top-rated, frequently bought together, new arrivals, and more. Advanced filters for recommendations: Choose various filters and conditions to show recommendations. Display product recommendations on multiple store pages: Recommend products on multiple store pages, such as product page, category page, shop page, cart page, checkout page, and order received page to increase sales with product recommendations in WooCommerce. Create custom recommendations with custom rules: Create your own recommendation campaigns with custom rules and conditions. Customize the recommendation widgets: Customize the appearance of the recommendation widgets. Hide out-of-stock products: Choose to exclude out-of-stock products from the recommendation. Advanced sorting options: Sort the products in the recommendation widgets based on rating, price, popularity, and more. Built-in Recommendation Widgets Available on Advanced WooCommerce Product Recommendations Related Products: Improve sales with relevant WooCommerce related product recommendations. Bestsellers: Showcase your popular products to earn more sales. Top rated: Easily display the highest rated products of your store. Frequently Bought Together: Upsell and cross sell with relevant product bundles. New Arrivals: Show-off and grab customers attention to your store’s latest arrivals. Recently Viewed: Remind customers about the products they have previously viewed. Trending Now: Recommend items trending in the past 30 days. You May Also Need GDPR Cookie Consent is our flagship cookie consent plugin, which is a Google-certified CMP built specifically for WordPress websites. With this plugin, you can display a fully customizable cookie banner on your site to help ensure compliance with major privacy laws like the GDPR and CCPA. Key features include an advanced cookie scanner, automatic script blocking, and detailed consent log reporting. It also lets you deploy an IAB-compliant cookie banner and supports Google Consent Mode v2. Get GDPR Cookie Consent Plugin Now. About WebToffee WebToffee creates quality WordPress/WooCommerce plugins that are easy to use and customise. We are proud to have thousands of customers actively using our plugins across the globe.