Sticky Chat Widget – Floating Chat Icons, Contact Form, Call, Click to Chat, vs LiveChat – Live Chat Plugin for WP Websites

Engage your website visitors in seconds with Sticky Chat Widget. Add floating social chat buttons and contact options including WhatsApp, Messenger, Telegram, Instagram, LinkedIn, Twitter, Skype, WeChat, Viber, SMS, Email, Call Button, and more. Fully customizable and mobile-friendly, it helps businesses, blogs, and stores boost leads and customer satisfaction. The most effective Click to Chat and Call to Action buttons for website Easy Setup & Configuration – Install the plugin and add chat buttons within minutes, no coding required. Customizable Design – Change colors, icons, size, and position to match your website branding. Multi-Channel Support – Connect with visitors via 20+ platforms including chat apps, email, SMS, and call buttons. Lead Generation & Engagement – Get direct calls, messages, and inquiries that boost conversions. Improved Customer Experience – Make it simple for visitors to contact you, increasing trust and satisfaction. Want to connect with your customers in just a few seconds? Sticky Chat Widget makes it easy for your visitors to reach you instantly through their favorite messaging apps like Facebook, Instagram, Telegram, and more. Searching for the best chat plugin for WordPress? Your search ends here with Sticky Chat Widget. This powerful plugin supports 20+ platforms including WhatsApp, Facebook Messenger, Viber, Line, Email, Telegram, VKontakte, SMS, WeChat, Skype, Snapchat, LinkedIn, Twitter, Instagram, Waze, and even custom links. With support for almost every popular app, your customers can contact you directly using the channels they already have installed. Sticky Chat Widget is available in both Free and Pro versions. Why Choose Sticky Chat Widget? More Flexible than Live Chat: Unlike traditional live chat, which locks users into one channel and requires them to stay on your site, Sticky Chat Widget lets visitors connect via the apps they already use daily — Facebook, Instagram, Twitter, and more. They can message you anytime, even after leaving your website. One-Click Chat: Give your users the freedom to choose how they reach you. Add only the chat platforms where you’re active, so you can stay available without overwhelming your visitors. With a single click, they can start a conversation instantly. Share Your Location: Running a physical store? Platforms like Waze make it easy to share your location, guide customers directly to your shop, and convert visits into sales. Business Hours Control (Pro): Set specific days and times when chat icons are displayed on your site. Perfect for businesses that want to show availability only during working hours — included in the Pro version. Want to unlock the full power of our plugin and engage better with your website visitors? Check out our Pro Plans. Connect via 25+ Popular Channels Sticky Chat Widget seamlessly integrates with a wide range of social and communication platforms, giving your visitors multiple ways to reach you. Supported channels include: WhatsApp Facebook Messenger Viber Line Email Telegram VKontakte SMS Phone Call WeChat Skype Snapchat LinkedIn Twitter Slack Instagram Waze Google Maps Signal TikTok Contact Form Discord Microsoft Teams Zalo Custom Link Live Demo Want to see Sticky Chat Widget in action? Check out the Live Demo on Ginger’s demo site. Sticky Chat Widget – What’s Included in the Free Plan? With the free version of Sticky Chat Widget, you’ll enjoy powerful features to get started right away: 1. Unlimited Channels – Add as many chat buttons as you need for different platforms or support topics. 2. Flexible Position & Size – Place the widget on the left or right, adjust size, and fit it seamlessly into your site design. 3. Custom Colors & Fonts – Match widget colors, hover text, and fonts with your website branding. 4. Engaging Animations & Effects – Choose from fade, slide, spin, pulse, bounce, and more to grab attention. 5. Contact Form – Allow visitors to reach you even outside chat apps with a simple built-in form. 6. Smart Triggers – Show the widget on scroll, after a delay, or when users try to exit. 7. Pending Message Badge – Display notification icons to nudge visitors into starting a chat. 8. Dedicated WhatsApp Widget – Connect directly with users via WhatsApp. 9. Icon Modes – Display channels vertically or horizontally. 10. Device Control – Show or hide channels separately on desktop or mobile. 11. Custom Links – Add links to specific pages or resources inside the widget. Sticky Chat Widget – What’s Included in the PRO Plan? The PRO version includes everything from the Free Plan, plus powerful advanced features: 1. Custom Icons & Images – Upload your own icons or images for a branded, professional look. 2. Precise Positioning – Fine-tune the widget’s placement anywhere on your site. 3. Developer Controls – Add custom IDs or classes for advanced styling and CSS tweaks. 4. Page Targeting – Show the widget only on selected pages for tailored engagement. 5. Day & Time Rules – Display chat icons only during business hours or custom schedules. 6. Date Scheduling – Plan widget visibility for campaigns, promotions, or events. 7. Country Targeting – Personalize chat visibility based on visitor location. 8. Google Analytics Integration – Track widget usage and measure engagement insights. 9. Custom Contact Form Fields – Collect detailed info with fields like text, dropdowns, file upload, and more. 10. Lead Integrations – Sync leads with Mailchimp, Mailjet, and other email marketing tools. 11. Email Forwarding – Receive contact form submissions directly in your inbox. 12. Autoresponder – Send instant automated replies to set response expectations. Upgrade to Pro for just $25/year and unlock all premium features of Sticky Chat Widget. Give your website visitors the fastest and easiest way to connect with you — and boost your leads, support, and sales. How does each channel work? WhatsApp: Connect instantly with users through the world’s most popular messaging app, enabling fast conversations and customer support. Facebook Messenger: Engage directly with your audience on Facebook using Messenger for real-time communication and assistance. Viber: Allow users to chat and call you for free via Viber, enhancing accessibility and interaction. Line: Provide support through Line with free calls, messages, and multimedia sharing features. Email: Let visitors reach you via traditional email, offering a familiar and professional communication method. Telegram: Offer secure, fast, and private messaging for users who prefer Telegram. VKontakte: Reach audiences in Eastern Europe by integrating with VKontakte, a widely used social network. SMS: Enable direct text messaging for simple, quick, and convenient communication. Phone Call: Give users the option to call you directly for immediate voice support. WeChat: Tap into WeChat’s massive user base in China, providing chat and multimedia messaging. Skype: Offer voice calls, video calls, chat, and file sharing with Skype integration. Snapchat: Engage visually with users through Snapchat’s multimedia messaging and story features. LinkedIn: Connect with professionals on LinkedIn for business-related inquiries and support. Twitter: Provide fast support on Twitter, responding via direct messages or public tweets. Slack: Cater to teams and businesses by integrating with Slack for seamless collaboration and support. Instagram: Communicate visually with users on Instagram via direct messages and comments. Waze: Share your store location on Waze, making it easy for customers to navigate directly to you. Google Maps: Enhance accessibility by allowing visitors to find and contact you via Google Maps. Signal: Offer private and secure communication through Signal, ideal for users focused on privacy. TikTok: Use TikTok to engage with users through short-form video content and direct messaging. Contact Form: Provide a customizable contact form for inquiries, feedback, and support requests. Discord: Build community engagement with real-time chat and support on Discord. Microsoft Teams: Connect with business clients and teams through Microsoft Teams integration. Zalo: Engage with users in Vietnam using Zalo, a popular local chat and social networking platform. Sticky Chat Widget is GDPR Compliant Sticky Chat Widget is designed with privacy at its core. Along with being a powerful communication tool, it ensures user data is protected and handled responsibly. No Data Storage: The plugin does not store or process any visitor data on your servers. Direct to Social Channels: Users are redirected to platforms like WhatsApp, Messenger, and Telegram — all communication happens there, not inside your site. Contact Form Privacy: Only the information users voluntarily provide (name, email, custom fields) is collected, and you control how it is handled. GDPR Standards: Fully aligned with the General Data Protection Regulation (GDPR), ensuring the highest level of data protection. By taking a privacy-first approach, Sticky Chat Widget lets you engage with your visitors in real time while respecting and protecting their personal data.

Want to communicate with visitors while they’re browsing your site? With the LiveChat plugin for WordPress, you can add a live chat widget that lets you connect with customers in real time, answer questions instantly, and offer top-notch customer support. You can also use the chat widget to send personalized messages, collect leads, or act as a contact form when you’re offline. It’s the best live chat and AI customer support plugin for WordPress websites. Whether you run a blog, online store, or service business, live chat software helps you: Connect with customers instantly. Improve customer satisfaction scores. Capture more leads and close more sales. LiveChat is designed for WordPress users who want to offer fast, professional support — without adding friction to the user experience. 🧑‍💻 Feature-rich WordPress live chat widget 💬 LiveChat + ChatBot (AI-powered) — Combine human support with automation. Use AI chatbots to handle FAQs instantly and transfer complex cases to your live customer support team. 🧲 Lead capture — Don’t miss a lead. Capture messages when you’re offline using the chat widget as a contact form. Every message is stored safely for follow-up. 📊 Website visitor tracking — Track visitors in real time. See what pages they viewed, where they came from, and what products they’re browsing. Spot high-intent leads instantly. 🎯 Targeted messages & smart triggers — Send personalized messages or chat invitations based on user behavior. Greet returning visitors or engage users browsing your pricing or checkout pages. 🛍️ Built for ecommerce — Boost sales with access to cart contents for upsell and cross-sell opportunities, cart recovery messages, and proactive support on WooCommerce and other ecommerce platforms. 📋 Customer profiles & CRM integration — Access detailed visitor profiles with past chat history, location, and behavior. Sync with your CRM to personalize support and drive conversions. ⚡ Quick replies — Save time with ready-made answers to common questions. Agents can respond in seconds using shortcuts. 📬 LiveChat + HelpDesk integration — Connect LiveChat with HelpDesk to manage live chat, email, and tickets in one place. Streamline your customer support workflow by turning conversations into tickets and tracking them from start to resolution, without switching tools. 👀 Message sneak peek — See what your customers are typing in real time before they hit send. It helps you prepare faster responses and reduce resolution time. 🌐 Multisite support — Add LiveChat to multiple WordPress sites without extra charges. Customize the widget per page or keep it consistent across your network. 📱 Mobile-ready support — Use the LiveChat mobile app on iOS and Android to chat with customers on the go. Perfect for remote teams or when you need to step away from your desk. 📈 Reports, goals & analytics — Measure performance with detailed reports. Track sales, chat satisfaction, and response times to optimize support and conversions. 🎨 Full widget customization — Match your brand perfectly. Change colors, greetings, widget placement, and behavior on both desktop and mobile. 📬 Messaging channel integrations — Manage chats from Facebook Messenger, WhatsApp, Instagram, SMS, and your website in one unified inbox. 👥 Team management & roles — Organize agents into groups (sales, support, billing) and assign custom roles with permissions. Ideal for growing support teams. 🔐 Security & access controls — Protect customer data with 2-step verification, visitor banning, and permission-based access for agents and admins. 🤖 AI-powered features 🧠 AI-powered reply suggestions — Connect LiveChat with your knowledge base to automatically generate accurate, on-brand responses. Ensure your team provides consistent answers with less effort. Perfect for scaling customer support with AI bot. 📄 Chat summaries — No time to read full transcripts? Get an instant AI-generated summary of every conversation so you can catch up on key points and follow up faster. 📊 Weekly insights & trends — See what your customers are asking and fast. Get a weekly digest that highlights the most common questions from your LiveChat conversations. Great for improving your FAQ content and support workflows. ✍️ AI text enhancement — Write replies faster and smarter. Use AI to expand, rephrase, summarize, or adjust the tone of any message, whether you want to sound friendlier, more formal, or more concise. 🏷️ Smart tag suggestions — Save time with automatic chat tagging. LiveChat suggests relevant tags based on the conversation, helping you stay organized without manually labeling each chat. 🖥️ LiveChat for WordPress website LiveChat is fully compatible with the most popular WordPress page builders, including Elementor, Divi, Beaver Builder, and the default WordPress Block Editor. You can easily place the chat widget anywhere on your site — no coding required. It also works seamlessly with any WordPress theme or template without needing custom modifications. Whether you’re using a free theme or a custom-built design, LiveChat blends in perfectly. Running an ecommerce store? LiveChat integrates with major platforms like WooCommerce, BigCommerce for WordPress, and Ecwid, making it easy to support and convert shoppers in real time. 🛠️ Easy to customize and extend LiveChat is built to grow with your business. You can customize the chat widget to match your brand and extend its functionality with powerful integrations. Easily connect LiveChat to your favorite tools for email marketing, CRM, and social messaging. Popular integrations include: HubSpot CRM, Salesforce, Zendesk. WhatsApp, Facebook Messenger, Instagram. Mailchimp, Google Analytics, Slack, and more. Whether you’re managing customer relationships, sending newsletters, or chatting across platforms, LiveChat helps you keep everything in sync. 💬 How LiveChat works After you install and activate the LiveChat plugin on your WordPress site, you’ll be prompted to sign in to your existing LiveChat account or create a new one. If you’re new to LiveChat, setup only takes a minute — and a free trial is available, so you can get started without a credit card. Once connected, simply log in using any of the LiveChat apps: Web app (browser-based). Desktop app (Windows/macOS). Mobile app (iOS or Android). The chat widget will automatically appear on your WordPress site. You can now: Customize its look and behavior. Set up automated greetings. Start chatting with visitors in real time. Need help getting started? 👉 LiveChat Getting Started Guide 🗒️ Notes 🌍 Localization support LiveChat — the WordPress live chat plugin — is fully translation-ready. You can easily translate it into any language using the WordPress community tools at translate.wordpress.org. Whether your customers speak Spanish, German, French, or any other language, you can offer a seamless multilingual chat experience. 🤝 Partner with LiveChat Are you a developer or agency looking to offer live chat solutions for clients? You can open a LiveChat account on behalf of your customers and add real-time support to their websites. Join our Partner Program to earn recurring revenue while expanding your service offering. 🗣️ Testimonials With LiveChat, we are able to answer questions far more quickly and seamlessly so we can help customers make better product choices for their projects. (read more) Deanna Varble, Pioneer Millworks Since installing LiveChat on our website in March 2020, sales made thanks to online consultations constitute 1.7% of the company’s profits in the digital channel. (read more) Milena Wojewoda, Sephora 📑 Documentation and support Need help setting up or using the LiveChat plugin for WordPress? We’ve got you covered: 📘 Installation & setup guide — Follow our step-by-step help center article to learn how to install and configure LiveChat on your WordPress website. 💬 Live support — Chat with our team directly on the WordPress integration page for real-time assistance. 🌐 LiveChat website — Explore all plugin features, FAQs, chatbot tools, and use cases on our website. 🏢 LiveChat for enterprise – Need a scalable customer service solution for high-volume support? Learn how LiveChat for Enterprise helps large businesses improve customer engagement and team performance. 🛠 Plugin support forum — Have a question or issue? Post a thread in the WordPress.org support forum, and we’ll respond as soon as possible. 🏢 About us Text provides modern tools for managing business communication, generating leads, and delivering exceptional customer support — anytime, anywhere. Our product suite includes: LiveChat — real-time messaging for sales and support. ChatBot — AI-powered automation and chatbot agents. HelpDesk — help desk software with ticketing and email support. KnowledgeBase — self-service documentation. OpenWidget — a customer service widget creator tool. Trusted by over 35,000+ businesses across 150+ countries, our tools are used by companies of all sizes — from startups to Fortune 500 brands like PayPal, IKEA, Allstate, and Capital One. 📰Press & brand assets Writing about Text or our products? Visit the Text Press Office to download our logo, product screenshots, and official brand guidelines.