Side-by-side comparison · 24 data points
| SmartLink Chatbox | WP Chat App | |
|---|---|---|
| Tagline | — | — |
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
| Metric | SmartLink Chatbox | WP Chat App |
|---|---|---|
| Rating | — | 4.9 ★ |
| Total reviews | 0 | 218 |
| Active installs | 20+ | 100,000+ |
| Free plan | — | — |
| Built for Shopify | — | — |
Based on the data on this page, WP Chat App is the stronger choice for most WordPress Plugin Directory merchants — 4.9★ vs SmartLink Chatbox's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. WP Chat App has the larger user base (218 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. SmartLink Chatbox's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to WP Chat App; mid-market and enterprise merchants with specific feature requirements should evaluate both — SmartLink Chatbox's 0-review base may include the workflow context that matches your specific use case better than WP Chat App's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical WordPress Plugin Directory listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: SmartLink Chatbox audit • WP Chat App audit
| Keyword | SmartLink Chatbox | WP Chat App |
|---|---|---|
| live chat | #991 | #46 |
It depends on what you're optimizing for. SmartLink Chatbox fits better if you prioritize broader integrations; WP Chat App is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the WordPress Plugin Directory marketplace. WP Chat App has more onboarding documentation maturity (218 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
SmartLink Chatbox typically suits early-stage and growth-mode stores based on its review-base composition (0 reviews). WP Chat App aligns more with early-stage and growth-mode stores (218 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. SmartLink Chatbox and WP Chat App both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from SmartLink Chatbox" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
