Simple Feature Requests Free – User Feedback Board vs Wyapy Customer Feedback for WooCommerce

Keeping a list of all the feature requests you get from your users can be a cumbersome task. Maybe you’re managing your customer feedback all via spreadsheet and adding “+1″s to requests? Perhaps you’re using an expensive third party solution? Whatever method you use, chances are it costs you time AND money. Simple Feature Requests aims to make the process of collecting customer feedback and idea management much easier for you. Now you can let your users submit requests themselves and vote on the ones they want to see in your product — all from within your existing WordPress website. Simple Feature Requests Free The free version of the plugin provides the following features: Accept user-submitted feature requests. Users can vote on features they want to see included in your product. Users can comment on feature requests using the native WordPress commenting system. Admins can approve and manage feature requests. Intelligent search before submitting user feedback. Sort/filter by “Latest”, “Top”, “My Requests”, and “Status”. Select status from “Pending”, “Published”, “Under Review”, “Complete”, “Started”, “Planned”, and “Declined”. Ability to add custom statuses (requires code snippet). Simple Feature Requests Pro The Pro version of Simple Feature Requests provides enhanced features that make idea management even more effortless. Categorize feature requests to improve and organize the feature request process for your users. Bulk change request statuses to save you time managing user feedback. Add a roadmap to keep your users updated about where your product is heading. Enable email notifications for status changes or new comments, so your users keep in the loop. Limit votes per user to ensure they vote on only essential features. Image Uploads for feature requests. Custom Statuses for feature requests. Multiple Boards for grouping feature requests. Custom request labels to allow you to rename ‘request’ and ‘requests’ to whatever is most appropriate for your use-case. Allow Guest Voting for visitors without a user account. Integration with Advanced Custom Fields. Collect additional information from your users. Currently supported fields: Text, Email, URL, Number, Textarea, Select, Checkbox, Radio Upgrade to Pro Pro Feature Highlight: Product Roadmap Simple Feature Requests makes it easy to create a comprehensive product roadmap based on the customer feedback you’ve received. Our roadmap shortcode presents your product’s requests in a kanban view, organized by request status. You can configure which status columns to display in the roadmap and use the shortcode multiple times throughout your website. A product roadmap is essential for any product-based business. It allows you to keep your users in the loop about upcoming features and when to expect them. Upgrade to Pro Useful Links Documentation Simple Feature Requests Pro Customizing Simple Feature Requests templates in your theme Simple Feature Requests allows you to fully customize templates for your theme. The templates that are available for customization are available in the templates folder of the plugin. To create customized templates: In your theme folder, create the folder simple-feature-requests. Copy the template from the plugin, including the directory structure. Customize the new file(s) in the theme folder. For example: Given a theme folder of my-theme, and a need to customize the ACF output: Create the folder in the theme, simple-feature-requests. From the plugin templates folder, copy compat/acf/single.php into the simple-feature-requests folder. Edit as desired. The result will be the following in the theme folder: my-theme/simple-feature-requests/compat/acf/single.php.

Wyapy Customer Feedback for WooCommerce lets you collect structured customer feedback at two key moments: On the WooCommerce “Thank you” page (post checkout survey). A few days after order completion (post delivery survey reached from a feedback request sent by email). This plugin connects your WooCommerce store to the Wyapy service, where you can manage surveys, questions and analytics. Main features: Embed a customer satisfaction survey directly on the order confirmation page. Gather per-item or categorized customer feedback after delivery. Schedule transactional feedback request emails a configurable number of days after order completion. Advanced analytics and AI reports available inside the Wyapy dashboard loaded inside your admin console. This plugin requires WooCommerce. How it works Install and activate the plugin. Connect your store to Wyapy. Wyapy creates a workspace and default projects for your store. Configure: Post checkout survey Post delivery survey Wyapy embeds a survey iframe on the Thank you page and schedules post delivery emails using Action Scheduler. All post delivery emails sent by this plugin are transactional and related to the specific order. They are not categorized as marketing emails. Data sent to Wyapy To provide feedback and analytics, the plugin sends limited order data to the Wyapy API, such as: Order ID. Order status and completion time. Items and totals necessary to associate feedback with an order. Store identifier and project configuration. The plugin does not send your WooCommerce login credentials or customer personal data (for example name, email address, phone number, billing/shipping address). Customer email addresses are not sent to Wyapy servers. Post-delivery feedback request emails are sent by your WooCommerce site to the order email address. You can remove all plugin configuration and order meta created by the plugin via the WordPress Plugins → Delete flow. For more information about data handling, please read the Wyapy privacy policy on https://wyapy.com/privacy