Side-by-side comparison · 24 data points
| Simple Ajax Chat – Add a Fast, Secure Chat Box | Word Balloon | |
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| Metric | Simple Ajax Chat – Add a Fast, Secure Chat Box | Word Balloon |
|---|---|---|
| Rating | 4.9 ★ | ★ 5.0 ★ |
| Total reviews | ★ 215 | 8 |
| Active installs | 2,000+ | 10,000+ |
| Free plan | — | — |
Simple Ajax Chat – Add a Fast, Secure Chat Box and Word Balloon are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Simple Ajax Chat – Add a Fast, Secure Chat Box has the larger user base (215 reviews vs 8), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Word Balloon's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most site owners the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical WordPress Plugin Directory listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Simple Ajax Chat – Add a Fast, Secure Chat Box audit • Word Balloon audit
| Keyword | Simple Ajax Chat – Add a Fast, Secure Chat Box | Word Balloon |
|---|---|---|
| chat bot | #13 | Not ranked |
| live chat | #55 | Not ranked |
| online form | #368 | Not ranked |
Simple Ajax Chat – Add a Fast, Secure Chat Box (4.9★, 215 reviews) and Word Balloon (5.0★, 8 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
Word Balloon holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the WordPress Plugin Directory. Simple Ajax Chat – Add a Fast, Secure Chat Box has the deeper published review base (215 vs 8), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Simple Ajax Chat – Add a Fast, Secure Chat Box typically suits early-stage and growth-mode teams based on its published review base (215 reviews). Word Balloon typically suits early-stage and growth-mode teams based on its published review base (8 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Simple Ajax Chat – Add a Fast, Secure Chat Box and Word Balloon both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Word Balloon" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
