Was This Helpful? – Article Feedback vs SightMill Net Promoter Score (NPS) feedback surveys

Was This Helpful? is a simple, effective WordPress feedback plugin that adds a “Was this helpful?” box at the bottom of your content to capture article feedback from your visitors. Let your readers give quick feedback with a thumbs up or thumbs down — no comments or forms needed. Designed for speed and simplicity, it helps you identify your most engaging posts and optimize underperforming ones. Unlike traditional comment forms, this feedback tool provides a frictionless way for users to respond with a single click — helping you understand content performance and engagement at a glance. Ideal for blogs, documentation, knowledge bases, and business websites. The Problem It Solves Many website owners and bloggers face the same challenges: Low comment engagement: Readers rarely leave comments, making it hard to know what content works. Unclear content performance: Analytics show visits, but not whether the article helped readers. Missed opportunities to improve content: Without feedback, you don’t know which posts need updates or rewrites. Was This Helpful is an article feedback plugin that solves these problems by providing quick feedback directly on your articles. A simple thumbs up/down helps you see: Which posts your audience finds useful. Which pages need updates or improvements. How user satisfaction changes over time. Key Benefits Collect instant feedback: learn what readers think without requiring them to leave a comment. Improve content strategy: identify helpful vs. unhelpful posts to guide updates and new content. Track content performance after updates: use the reset feedback feature to see how your posts perform after you make changes or optimizations, without losing historical data. Boost engagement: give users a one-click way to interact with your articles. Enhance SEO indirectly: updating low-rated content can improve dwell time and reduce bounce rates. Common Use Cases Blog posts: measure reader satisfaction and identify which articles resonate. Knowledge bases / documentation: quickly see if tutorials and how-to guides are effective. Product or service pages: understand if descriptions and details answer customer questions. Course or learning websites: track which lessons are clear or need more explanation. Business websites: gather visitor insights without long forms or surveys. Core Features Adds a “Was this helpful?” thumbs up/down box after posts and pages. Supports pages, posts, or both. Optionally disable the box on specific posts or pages. See percentage of positive feedback directly in the admin post list. Clean, minimal UI that adapts to your theme. Lightweight with optional CSS/JS loading. Includes a shortcode and a Gutenberg block to manually place the box wherever you like. “Manual Placement Only” setting to turn off automatic insertion for a whole post type while still allowing manual placement via shortcode, block, or per-post override. Reset feedback statistics per post or page without deleting historical feedback. Pro Version Unlock additional features with Was This Helpful? PRO: Support for custom post types Follow-up Reasons – When visitors vote No, optionally ask them why. Learn more: Pro Settings Show On Post Types: Choose which post types (posts, pages) the feedback box should appear on. Disable On Specific Posts: Option to disable the feedback box on individual posts or pages. PRO Version Settings: Show On Custom Post Types: Choose which custom post types the feedback box should appear on. License This program is free software; you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation; either version 2 of the License, or (at your option) any later version.

Add Net Promoter Score (NPS) SightMill.com feedback surveys to your website This plugin provides a simple way to include your unique SightMill tracking code that delivers NPS surveys to any page on your website. SightMill uses the industry-standard Net Promoter Score (NPS) framework to deliver great-looking surveys – you control when the survey is displayed and the text, design and colors from your SightMill dashboard. For further information on Net Promoter Score, customer feedback surveys and how to setup your surveys, visit https://sightmill.com Arbitrary section Setup Net Promoter Score (NPS) surveys on your website Gather, analyze and act on customer feedback to improve customer satisfaction Get started with a free account at SightMill.com