WooCommerce Abandoned Cart Recovery, Search Abandonment & WhatsApp Chat Widget – WhatsApp CRM by OnlineLiveSupport vs ShopMagic Abandoned Cart Recovery for WooCommerce

WooCommerce Abandoned Cart Recovery, Search Abandonment & WhatsApp Chat Widget – WhatsApp CRM by OnlineLiveSupport is the ultimate marketing automation and customer engagement plugin designed to bridge the gap between your WordPress/WooCommerce store and your customers’ favorite messaging app. With powerful features like WhatsApp abandoned cart recovery, real-time search abandonment tracking, and low stock alerts, this WhatsApp CRM plugin automates your customer workflow to boost sales and recovery rates with ease. Key Features WhatsApp CRM Integration: Seamlessly sync customer engagement logs and automated message histories directly to the OnlineLiveSupport CRM dashboard. WooCommerce Abandoned Cart Recovery: Stop losing sales! Set up a highly effective multi-step WhatsApp abandoned cart drip campaign to automatically remind customers about items left in their shopping cart. Search Abandonment Tracking: Re-engage high-intent shoppers who searched for a product on your site but left before making a purchase. WhatsApp Low Stock Alert: Get instant WhatsApp notifications when product stock levels fall low, ensuring you never miss a restocking opportunity. Automated Order Notifications: Send instant WhatsApp alerts for new orders, status changes (Processing, Completed, etc.), and delivery updates. Premium 3D Floating Chat Button: Add a sleek, modern WhatsApp floating chat widget to your WordPress site for instant live support and customer chat. Reliable Webhook Support: Fully compatible with external cron services (like cron-job.org) for precise message delivery timing and cron reliability. External services This plugin connects to the OnlineLiveSupport CRM and API endpoints to provide messaging and CRM integration functionality. API Gateway (https://crm.onlinelivesupport.com/api/qr/rest and https://crm.onlinelivesupport.com/api/qr/send_message): Used to send out automated messaging notifications to customers for events like order updates or abandoned carts. User phone numbers, names, and cart/order details are sent to this service only when a notification event is triggered according to the plugin settings. This service is provided by OnlineLiveSupport. * Terms of Service * Privacy Policy

ShopMagic Abandoned Cart Recovery for WooCommerce is a free add-on for the ShopMagic – email automation that helps store owners track and recover abandoned carts in WooCommerce. The plugin saves cart and customer data when a checkout is not completed and allows you to create automated follow-up emails using ShopMagic automations. It supports both logged-in customers and guests and works entirely within your WordPress installation. This add-on is designed for store owners who want a simple and flexible way to manage abandoned carts, send recovery emails, and analyze cart recovery data without relying on external services. Requirements This plugin is an add-on and requires the free ShopMagic – email automation plugin to be installed and activated. WooCommerce must also be installed and active. Key Features Abandoned cart tracking – Track carts for registered users and optionally for guests. Automated recovery emails – Send customizable email campaigns to recover abandoned carts. Pre-submit data capture – Save customer emails instantly when entered in checkout. Cart timeout settings – Define when a cart is considered abandoned. Segment carts and customers – Filter by product, category, total, item count, or creation date. Email personalization – Use placeholders to send personalized messages. Exit-intent popups – Optional popups to collect emails before users leave. Integration with other ShopMagic add-ons – Extend recovery to bookings, subscriptions, and more. Export to Google Sheets – Send abandoned cart data to spreadsheets for analysis. Automatic cleanup – Optionally clear carts after 30 days. How It Works The plugin captures user emails when they reach the WooCommerce checkout page. If the purchase is not completed after a set time, an automated email is sent. Emails can be fully customized using ShopMagic’s automation and HTML editor. All recovered carts and actions are logged in the WooCommerce dashboard. Note: Requires the free ShopMagic core plugin. Data Use & Privacy ShopMagic Abandoned Cart Recovery for WooCommerce stores all data locally in your WordPress database. The plugin does not send cart or customer data to external services by default. Collected data may include cart contents, customer email address, and basic checkout information, depending on your configuration. This data is used only to identify abandoned carts and trigger automated actions in ShopMagic. You can control how long abandoned cart data is stored and optionally enable automatic cleanup of old carts. Data collection features such as guest tracking or pre-submit email capture can be enabled or disabled in the plugin settings. For detailed information, please review the Use of Data Policy by WP Desk Plugins Support & Documentation If you need help with configuration or usage, please refer to the official Documentation For technical questions, bug reports, or general support, you can use the WordPress.org support forum When reporting an issue, please include your WordPress version, WooCommerce version, ShopMagic version, and steps to reproduce the problem. This helps us resolve issues faster.