Richpanel – Customer Support Helpdesk & Chat vs VPN Guard – Block VPN, Proxy, Bots & Anonymous Visitors

Today’s ecommerce support system is scattered across email, live chat, ticketing, FAQs, return centre and whatnot. Ricpanel allows you to streamline your complete customer service operation with three solutions in one platform. THREE CUSTOMER SUPPORT SOLUTIONS IN ONE PLATFORM 👉 Omnichannel Helpdesk & Ticketing 👉 Integrated Ecommerce Self-service 👉 Modern Live Chat & Messaging Video walkthrough 6 REASONS YOU SHOULD SWITCH TO RICHPANEL 1. Manage all support channels from one collaborative inbox Customers can contact you on their favourite channel – Live Chat, Email, Facebook & Whatsapp. You can manage all the support tickets from a single collaborative inbox. 2. Complete customer profile with WooCommerce integration Richpanel pulls in data from your WooCommerce store with seamless integration. Agents can view customer’s order details, website activities and they can use the data in responses and macros. They have all the context to assist customer queries quickly and at scale. 3. Eliminate repetitive contacts with ecommerce self-service. 30-35% of ecommerce support requests are repetitive. Richpanel lets you create guided self-service workflows to automate these common support scenarios. Customers submit all the information related to the issue in one go. Support agents can resolve the issue instantly without prolonged back and forth communication. 4. Convert more leads with a modern live chat on your store Built for support team all sizes, Richpanel helpdesk has all the tools to help you easily collaborate across your support team and different business functions to shorten the resolution time. Create unlimited users and teams as per your need. 5. Resolve customer issues instantly with power tools and shortcuts Use Power Reply to combine multiple actions; responses, assignments and order operations in one shortcut to resolve such queries with a single tap of the key. Use shortcuts to perform the most frequent helpdesk tasks in a jiffy. 6. Access all the support analytics and KPIs you need See how agents are performing at customer feedback & response times and assisting conversions. Richpanel also measures what agents are influencing sales and creating long term customer relationships. Filter reports by tags, channel (live chat, email, social) & agents. HOW TO GET STARTED Want to learn how you can power up your WooCommerce store support with Richpanel? Book a demo here or Sign-up here to see it in action.

VPN Guard is the ultimate freemium WordPress plugin to help you block VPNs, proxies, and other anonymizing networks frequently leveraged by unwanted bots and suspicious traffic in real-time — no subscription required. It uses the powerful vpnapi.io engine to scan visitors’ IP addresses and instantly block connections flagged as VPN, Proxy, Tor, or Relay—and your free account includes 1,000 API requests per day! This helps protect your site from various threats that hide behind these anonymization layers. And here’s the game-changer: YOU decide the battlefield! Want to shield your entire site? Done. Need to protect just your login page, WooCommerce checkout, specific posts, or even the entire /wp-admin/ area? VPN Guard gives you pinpoint control with its advanced targeting rules. > 💡 Premium-grade features, no premium price. Unlock serious protection with granular control, without spending a dime. ✅ Features You’ll Love ✨ NEW! Block Page Preview & Test Tab – See exactly what your blocked users see and get tips for testing your setup! 🎯 NEW! LASER-FOCUSED TARGETING! – Why block everything when you can block SMARTER? Full Site Protection: Shield your entire WordPress site with one click. Specific Areas Only: Create custom rules to protect: – Individual Post / Page ID(s) – Entire Post Types (e.g., all “products”, all “articles”, or your custom post types) – URLs based on Contains, Starts With, or Exact Match – Critical WooCommerce Pages (Cart, Checkout, My Account) – Essential WordPress Pages (Login Page, Registration Page) – The entire WordPress Admin Area (/wp-admin/) 🔍 VPN & Proxy Detection – Block anonymized traffic (VPN, Proxy, Tor, Relay) using trusted IP intelligence. Enhanced IP validation logic. 🛡️ Mitigate Unwanted Traffic – Helps reduce access from scrapers and unwanted bots that often operate through the types of anonymizing networks detected by the API. 🔐 WordPress Login Security – Harden your admin and login endpoints (now even more precise with targeting!) 🛒 WooCommerce Checkout Protection – Reduce fraud and suspicious orders by blocking high-risk anonymized connections. 🧠 Smart Role Bypasses – Let trusted roles skip blocking rules. ⏰ Scheduled Blocking – Only apply blocking rules at certain hours or days. Improved scheduler logic. 📋 View Blocked Logs – Review recent blocked IPs, URLs, and detection reasons. User Agent and Referer now included in CSV export. 📤 Export to CSV – One-click export for audit logs or compliance. Log export functionality restored and improved. ✅ IP Whitelist – Allow specific IPs even if flagged by the detection service. – 🛡️ Admin Panel Status Notice – Optional notice in your dashboard, with refined styling and more robust status display. 🧠 Ideal For Bloggers looking to protect login and admin access with precision. WooCommerce stores wanting to secure checkout or specific product categories from risky traffic. Membership sites and online courses needing to protect premium content areas. Publishers battling fake traffic or content scrapers on high-value articles or sections. Any WordPress site that needs smarter, targeted access control against anonymized and potentially malicious traffic. 🚀 Why Choose VPN Guard? While other security or VPN-blocking plugins lock core features or charge extra for flexibility, VPN Guard gives you true freemium access with unparalleled control: ✅ 100% free with generous API usage for detecting VPNs, Proxies, Tor, and Relays. 🎯 Powerful targeting rules at no extra cost! 🔓 Key features without nagging upsells. 📈 Designed for performance, speed, and SEO safety. Enhanced stability and security in the latest update. > 💥 Use it standalone or alongside other security tools like Wordfence, iThemes Security, All In One WP Security, and more! VPN Guard’s targeting complements them perfectly. 🔌 Integrations & Compatibility ✅ Fully compatible with WooCommerce (target cart, checkout, account pages) ✅ Works with popular caching plugins ✅ Integrates with any WordPress theme or builder ✅ Safe for use with CDNs and Cloudflare 📦 API Details VPN Guard uses vpnapi.io — a modern and reliable IP intelligence service. The API response includes flags for: – VPN: Is the IP a VPN? – Proxy: Is the IP a Proxy? – Tor: Is the IP a Tor exit node? – Relay: Is the IP part of a relay network? (The API may also provide a “hosting” flag indicating a datacenter/hosting IP, which contributes to identifying non-residential traffic, though VPN Guard’s primary blocking is based on the above explicit flags). 🆓 Free plan includes 1,000 requests per day 🚀 Easy upgrade options available (no commitment) 🔐 GDPR compliant, fast response times, and global coverage You’ll be prompted to add your free API key inside the plugin settings. 💬 Support Got questions or feature requests? Reach out from the plugin’s built-in feedback form or at https://vpndeals.com/wordpress-plugins/vpn-guard/ External Services This plugin utilizes the vpnapi.io service to perform real-time IP address analysis. This is essential for the plugin’s core functionality of detecting and blocking traffic from VPNs, proxies, Tor networks, and relays. Service Provider: vpnapi.io Purpose: To identify the nature of a visitor’s IP address (VPN, proxy, Tor, relay) to enable blocking or restriction based on your plugin settings, thereby enhancing website security and integrity. Data Sent: When a visitor accesses a page or area of your site that is actively protected by VPN Guard (and the result for their IP is not already cached locally or if the IP is not whitelisted), the visitor’s IP address is sent to the vpnapi.io service for analysis. Service Terms of Use: https://vpnapi.io/terms Service Privacy Policy: https://vpnapi.io/privacy Privacy Considerations VPN Guard is designed with user and site visitor privacy in mind. Here’s how we handle data: Visitor IP Addresses: To protect your site, VPN Guard processes the IP addresses of your site visitors. As detailed in the “External Services” section, visitor IP addresses may be sent to the vpnapi.io service for analysis. Data Logging: If a visitor’s IP address is blocked, VPN Guard will store the following information in your local WordPress database: the visitor’s IP address, the date and time of the block, the detection reason (e.g., “VPN”), the URL the visitor attempted to access, their browser user agent, and the HTTP referer. This data is for your security logging and review purposes. You have an option in the plugin settings to delete all plugin data, including these logs, upon uninstallation. Cookies: VPN Guard’s core IP blocking functionality does not set any cookies on your website visitors’ browsers. Site Administrator Data (Feedback Form): If you choose to send feedback to us via the plugin’s built-in feedback form, it will include your WordPress admin email, site URL, and technical details (plugin version, WP version, PHP version) to help us provide support. This is explicitly stated on the feedback form itself. * Your Website’s Privacy Policy: We recommend that you update your website’s privacy policy to inform your users about the data processing activities performed by VPN Guard, including the use of the vpnapi.io service and the local logging of blocked IP addresses.