Was This Helpful? – Article Feedback vs UserFeedback – Create Interactive Feedback Form, User Surveys, and Polls in Seconds

Was This Helpful? is a simple, effective WordPress feedback plugin that adds a “Was this helpful?” box at the bottom of your content to capture article feedback from your visitors. Let your readers give quick feedback with a thumbs up or thumbs down — no comments or forms needed. Designed for speed and simplicity, it helps you identify your most engaging posts and optimize underperforming ones. Unlike traditional comment forms, this feedback tool provides a frictionless way for users to respond with a single click — helping you understand content performance and engagement at a glance. Ideal for blogs, documentation, knowledge bases, and business websites. The Problem It Solves Many website owners and bloggers face the same challenges: Low comment engagement: Readers rarely leave comments, making it hard to know what content works. Unclear content performance: Analytics show visits, but not whether the article helped readers. Missed opportunities to improve content: Without feedback, you don’t know which posts need updates or rewrites. Was This Helpful is an article feedback plugin that solves these problems by providing quick feedback directly on your articles. A simple thumbs up/down helps you see: Which posts your audience finds useful. Which pages need updates or improvements. How user satisfaction changes over time. Key Benefits Collect instant feedback: learn what readers think without requiring them to leave a comment. Improve content strategy: identify helpful vs. unhelpful posts to guide updates and new content. Track content performance after updates: use the reset feedback feature to see how your posts perform after you make changes or optimizations, without losing historical data. Boost engagement: give users a one-click way to interact with your articles. Enhance SEO indirectly: updating low-rated content can improve dwell time and reduce bounce rates. Common Use Cases Blog posts: measure reader satisfaction and identify which articles resonate. Knowledge bases / documentation: quickly see if tutorials and how-to guides are effective. Product or service pages: understand if descriptions and details answer customer questions. Course or learning websites: track which lessons are clear or need more explanation. Business websites: gather visitor insights without long forms or surveys. Core Features Adds a “Was this helpful?” thumbs up/down box after posts and pages. Supports pages, posts, or both. Optionally disable the box on specific posts or pages. See percentage of positive feedback directly in the admin post list. Clean, minimal UI that adapts to your theme. Lightweight with optional CSS/JS loading. Includes shortcode to manually place the box. Reset feedback statistics per post or page without deleting historical feedback. Settings Show On Post Types: Choose which post types (posts, pages) the feedback box should appear on. Disable On Specific Posts: Option to disable the feedback box on individual posts or pages. PRO Version Settings: Show On Custom Post Types: Choose which custom post types the feedback box should appear on. License This program is free software; you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation; either version 2 of the License, or (at your option) any later version.

Our UserFeedback WordPress plugin helps you increase website engagement, get more traffic, and make more money by collecting user feedback from your website visitors in realtime. Most website analytics tools show you WHAT your users are doing, but now with our UserFeedback plugin, you can finally see WHY they are doing it. Collecting real user feedback allows you to learn what features are missing from your site, find new relevant products for your store, understand how memorable your brand is, create visitor requested content, increase website engagement and much more. The sky’s the limit with what you can ask. Our goal at UserFeedback is to help you grow your business by understanding what your users are really thinking for any type of website, so that you can maximize each visitor’s experience and increase website engagement. Launching a user feedback survey is extremely simple, with no coding needed. Simply install our plugin, select what type of user feedback you want to collect from our easy to use templates, and start collecting feedback! The UserFeedback survey widget will show up on your website automatically, allowing you to gather insights immediately when and where you want insights or user feedback. You can create an unlimited number of UserFeedback surveys, so that you can gather user feedback for specific types of products, certain blog posts, or even target users who have already made a purchase. Want to run an NPS® survey? No problem! With our built in templates and reporting you can launch a survey like this in seconds. Want to run a custom poll from your website visitors? With in-depth analytics reporting, you can easily run any type of survey and collect user feedback. UserFeedback Pro This plugin is the lite version of the UserFeedback plugin that comes with all the features you’ll ever need, including 20+ amazing question templates, unlimited question types, device targeting, page-level targeting, advanced notifications, and a lot more. Click here to purchase UserFeedback Pro now. We made it easy to customize surveys by including question different types like ratings, scales, checkboxes, radio buttons, stars, and open feedback to help you measure what matters to your visitors. Want to understand why a user submitted a specific piece of feedback? Our comment boxes feature allows you to follow up on any question and ask why the user rated the way they did. Our instant notifications will alert you know when someone fills out a survey immediately, so that you can respond to any customer or user feedback. We want to help small businesses compete against the big guys. That’s why we don’t limit the amount of feedback you can collect, or put a limit on the number of visits your site receives. UserFeedback Pro This plugin is the lite version of UserFeedback plugin that comes with all the features you’ll ever need including question templates, unlimited questions, device targeting, page targeting, advanced notifications, and a lot more. Click here to purchase UserFeedback Now. Full UserFeedback Feature List Easy Setup – Launch a user feedback survey in only a few seconds, with no coding or development needed Powerful Reporting – See feedback and results in realtime, right inside your WordPress Dashboard Unlimited Surveys – Create an unlimited number of user feedback surveys on your website Unlimited Questions – Ask any number of questions inside each survey Heatmaps – Visually see exactly what your users are clicking and focusing with device and UTM filtering Net Promoter Scores ® and Reports – Use our beautiful custom report to see feedback sorted by passives, promoters, and detractors Question types – Use text boxes, radio buttons, checkboxes, star ratings to collect feedback Page Level targeting – Specify surveys to run on your entire site or certain pages like your posts Device targeting – Launch surveys for specific devices like mobile, desktop, or tablet for feedback Conditional Logic – Display surveys automatically to users who have not completed a specific survey Time based Targeting – Run user feedback surveys during certain dates or times or schedule in the future Advanced Targeting – Cookie based survey targeting, URL based, and more options for power users Question Templates – Use our 20+ prebuilt templates to collect feedback instantly for all types of situations and websites Notifications – Send user feedback responses instantly to your team for immediate action or follow up MonsterInsights Integration – Automatically works with Google Analytics and MonsterInsights so you can segment survey takers Branding and Customization – Add your logo and colors to match your website’s branding standards Customized Confirmations – Customize thank you message or redirect users to a specific page page Required Fields and Random Answers – Ensure all of your questions are answered fully Data / Export – Analyze your results offline with our CSV export Geo Restricted Surveys – Easily limit surveys to a specific country to improve relevance Shortcodes – Embed a survey on a page or pop-up to collect in-the-moment feedback AI Summaries – Summarize verbatim feedback with actionable insights with a single click Have an idea for something else? Let us know and we’ll build it! After reading this full feature list, you can probably imagine how powerful our UserFeedback will be for getting new insights to start optimizing your website engagement in no time. Want to unlock all these features? Click here to purchase UserFeedback Now. Note for Beginners Like many WordPress plugins, UserFeedback is only available for self-hosted WordPress sites or paid WordPress.com Pro accounts. This means you will need to switch from WordPress.com to WordPress.org if you want to use this plugin on your WordPress site. Branding Guidelines UserFeedback(tm) is a trademark of MonsterInsights, LLC. When writing about UserFeedback, please make sure to uppercase the first letters of both words. UserFeedback (correct) User Feedback (incorrect) userfeedback (incorrect) userFeedback (incorrect)