RetainFlow vs Events Manager – Event Cancellation

RetainFlow shows a popup with special offers when a subscriber tries to cancel, helping you keep more paying customers. Most stores lose subscribers silently, the customer clicks cancel, the subscription ends, and no one ever finds out why. RetainFlow stops that from happening. When a subscriber clicks the cancel button, a polished popup appears instantly with three retention options: Pause: Let them pause for 1 or 3 months instead of cancelling Skip: Skip their next payment to give them breathing room (can only be used once every 3 months) Discount: Offer a percentage or fixed discount to stay If they still cancel, RetainFlow automatically sends a win-back email with a unique coupon code — giving you a second chance to recover that subscriber. Everything is tracked in a clean dashboard so you can see exactly how much revenue you’re saving. Why RetainFlow? Offer first, not a survey: Competitors show a survey before the offer. RetainFlow shows the offer immediately, which gets higher acceptance. Works with 4 subscription plugins: WooCommerce Subscriptions, WebToffee, YITH, and SUMO all auto-detected. 5-minute setup: Install, activate, done. No complex configuration required. Built-in win-back email: Other plugins require Klaviyo or Mailchimp. RetainFlow sends beautiful win-back emails automatically. Self-contained design: The popup looks great on every theme without any CSS conflicts. Features Intercepts subscription cancel clicks across all subscription pages Three retention offers: pause (1 or 3 months), skip next payment, percentage or fixed discount Automatic win-back email with unique coupon code Dashboard showing cancellations saved, revenue saved, save rate, and offer breakdown Customizable headline and subheadline text Toggle each offer type on or off Configure discount amount and type Compatible with WooCommerce Subscriptions, WebToffee Subscriptions, YITH WooCommerce Subscriptions, and SUMO Subscriptions Supported Subscription Plugins WooCommerce Subscriptions (official) Subscriptions for WooCommerce by WebToffee YITH WooCommerce Subscriptions SUMO Subscriptions Privacy RetainFlow does not collect, share, or transmit any personal data to external servers. All data is stored in your own WordPress database. The win-back email is sent using your own WordPress mail (wp_mail).

Requires Events Manager (free plugin) to be installed & activated. Unfortunately, you sometimes have to cancel a planned event. In Events Manager it can be quite cumbersome to make sure you have done everything. This add-on makes that extremely easy! Just change the Post Status to “Cancelled” and this add-on will automatically: Close the Booking Form by adjusting the Event cut-off time to the timestamp of cancellation; Change the Event Category to the new “Event Cancelled”; Change the Booking Status to the new “Event Cancelled” for selected booking statuses; Send the new “Event Cancelled” Email to notify your customers. After cancelling an event, it will still be visible in the front end, but the booking form will be closed. This prevents 404-errors for visitors and search engines. Refunding online payments remains a manual procedure. This add-on is fully integrated with the Events Manager Dashboard. These new options will work exactly the same as the built-in ones. Supports EM in Global Tables Mode If you are running Events Manager on a WordPress MultiSite with Global Tables Mode enabled, you will probably have noticed that (by default) some features are missing on the sub-blogs. Unlike what the EM Dev told me, it is possible to filter the Admin Events List per Event Category if Global Tables Mode is enabled. Since version 2.0 this add-on is (almost) fully compatible with that. The only thing still missing, is selecting Events Categories in the Quick Edit menu on sub blogs. But all other features of this add-on run smoothly. Compatibility with EM – Ongoing Events: If you cancel a main event, all sub events will be cancelled as well, but if you cancel a sub event, the rest of this Ongoing Series will remain unchanged. How to test it? Simply create a test event like any other. Publish it and add yourself as a participant. Then set the test event to “Cancelled” and watch the magic happen. Feedback I am open to your suggestions and feedback! Please also check out my other plugins, tutorials and useful snippets for Events Manager.