Retaint vs ShopMagic Abandoned Cart Recovery for WooCommerce

Retaint connects your WooCommerce store to the Retaint retention marketing platform. Once you paste your Org ID and activate the plugin, every meaningful customer touchpoint is captured automatically: Product views, category views, search queries Add-to-cart, checkout started Order placed (with full order details for retention flows) User registration and login (linked to anonymous browsing sessions) No code changes needed — the plugin handles event tracking on every storefront page automatically. How it works The plugin loads a small JavaScript snippet on every frontend page (loaded from tracker.retaint.com), which assigns each visitor an anonymous ID. As the visitor browses, views products, searches, and starts checkout, events are reported to Retaint. When a customer registers, logs in, or completes an order, the plugin links their anonymous browsing session to their email and phone so Retaint can target them with retention campaigns. Requirements WordPress 6.0 or later WooCommerce 7.0 or later PHP 7.4 or later A Retaint account (https://retaint.com) External Services This plugin connects to the Retaint service (https://retaint.com) to send customer event data so retention marketing campaigns can be triggered. What it sends: On every frontend page: loads https://tracker.retaint.com/retaint.wl.js (the Retaint tracker script) which assigns the visitor an anonymous ID. On commerce events (add-to-cart, checkout, order placed): sends an HTTP POST to https://tracker.retaint.com/rest/v1/learn/event with the event name, value, and anonymous visitor ID. On user registration, login, and order completion: sends an HTTP POST to https://tracker.retaint.com/rest/v1/learn/identify with the user’s email, phone, and full name to link the anonymous browsing session to a known customer. When it sends: Only after a site administrator enters a Retaint Org ID under Settings → Retaint. If no Org ID is configured, no data leaves your site. Retaint terms and privacy: Terms of Service: https://retaint.com/terms-condition/ Privacy Policy: https://retaint.com/privacy-policy/

ShopMagic Abandoned Cart Recovery for WooCommerce is a free add-on for the ShopMagic – email automation that helps store owners track and recover abandoned carts in WooCommerce. The plugin saves cart and customer data when a checkout is not completed and allows you to create automated follow-up emails using ShopMagic automations. It supports both logged-in customers and guests and works entirely within your WordPress installation. This add-on is designed for store owners who want a simple and flexible way to manage abandoned carts, send recovery emails, and analyze cart recovery data without relying on external services. Requirements This plugin is an add-on and requires the free ShopMagic – email automation plugin to be installed and activated. WooCommerce must also be installed and active. Key Features Abandoned cart tracking – Track carts for registered users and optionally for guests. Automated recovery emails – Send customizable email campaigns to recover abandoned carts. Pre-submit data capture – Save customer emails instantly when entered in checkout. Cart timeout settings – Define when a cart is considered abandoned. Segment carts and customers – Filter by product, category, total, item count, or creation date. Email personalization – Use placeholders to send personalized messages. Exit-intent popups – Optional popups to collect emails before users leave. Integration with other ShopMagic add-ons – Extend recovery to bookings, subscriptions, and more. Export to Google Sheets – Send abandoned cart data to spreadsheets for analysis. Automatic cleanup – Optionally clear carts after 30 days. How It Works The plugin captures user emails when they reach the WooCommerce checkout page. If the purchase is not completed after a set time, an automated email is sent. Emails can be fully customized using ShopMagic’s automation and HTML editor. All recovered carts and actions are logged in the WooCommerce dashboard. Note: Requires the free ShopMagic core plugin. Data Use & Privacy ShopMagic Abandoned Cart Recovery for WooCommerce stores all data locally in your WordPress database. The plugin does not send cart or customer data to external services by default. Collected data may include cart contents, customer email address, and basic checkout information, depending on your configuration. This data is used only to identify abandoned carts and trigger automated actions in ShopMagic. You can control how long abandoned cart data is stored and optionally enable automatic cleanup of old carts. Data collection features such as guest tracking or pre-submit email capture can be enabled or disabled in the plugin settings. For detailed information, please review the Use of Data Policy by WP Desk Plugins Support & Documentation If you need help with configuration or usage, please refer to the official Documentation For technical questions, bug reports, or general support, you can use the WordPress.org support forum When reporting an issue, please include your WordPress version, WooCommerce version, ShopMagic version, and steps to reproduce the problem. This helps us resolve issues faster.