QuickBlox AI Agent vs AI Chatbot & Support Agent

QuickBlox AI Agent — AI Chatbot & Workflow Automation for WordPress Answers questions. Collects leads. Books appointments. Hands over to humans when it matters. QuickBlox AI Agent adds an AI-powered agent widget to your site that does more than chat. Train it on your own content to answer visitor questions instantly, or build multi-step workflows that qualify leads, collect information, and guide users to action — all without writing code. Why QuickBlox AI Agent? A chatbot that only answers questions is yesterday’s tool. Today’s visitors expect an agent that understands their intent, remembers context across the conversation, and actually moves things forward — whether that’s resolving a support query, capturing a lead, or scheduling a call. QuickBlox AI Agent gives you two ways to do that: Knowledge Agents — Train an agent on your website pages, FAQs, and documents. It answers visitor questions from your content, matching your brand’s tone, 24/7. Perfect for support automation and product Q&A. Workflow Agents — Design multi-step conversation flows with a drag-and-drop builder. Your agent asks questions, collects and remembers information across the conversation, makes decisions based on user responses, and triggers actions — like lead qualification, appointment booking, intake forms, and onboarding. Handles conversations 24/7 — no queues, no waiting Automates support and reduces ticket volume Qualifies and captures leads, even when your team is offline Hands over to a human with full conversation context Shows you what visitors actually ask through built-in analytics Start your FREE trial today! Key Features Two agent types — knowledge-based Q&A agents or fully agentic workflow agents Drag-and-drop workflow builder — design conversation logic with no code AI trained on your content — upload pages, FAQs, docs, or your full site Smart data collection — agents gather and reuse information across the conversation Pre-built workflow templates — support triage, lead qualification, appointment booking, onboarding, product FAQs Customizable widget — colors, placement, greetings, brand tone Page-selective display — site-wide or targeted pages Human handover — escalate complex conversations with full context transferred Insights & analytics — see what customers ask and where conversations drop off Need Healthcare Compliance? Choose the HIPAA-compliant AI Agent for healthcare-grade privacy, PHI support, and a signed BAA. Built for clinics, telehealth, and medical SaaS. What You Can Use It For Support automation – Instant answers, fewer repetitive tickets. Lead qualification – Agents ask the right questions and route high-intent leads. Appointment booking – Visitors schedule without leaving the chat. Patient/Client intake – Structured data collection, step by step. Product onboarding – Users learn inside your app. Sales enablement – Respond to objections in real time. Quick Setup Create or log in to your QuickBlox account. Build your agent — train it on your content or design a workflow. Copy your Widget ID from the dashboard, paste it into WordPress → go live. Setup takes minutes. Don’t have a QuickBlox account? Create one for free here! Upgrading from SmartChat Assistant? QuickBlox AI Agent is the evolution of SmartChat Assistant. Your existing widget, Widget ID, and knowledge base continue to work — no reconfiguration needed. You now also get access to the new workflow agent capabilities from the same dashboard. External Services This plugin uses an external service provided by QuickBlox to display an AI agent widget on your site. What the service is and what it is used for: The plugin loads the QuickBlox AI Agent widget (JavaScript) from QuickBlox servers. This widget is needed to show the agent interface to your visitors and to handle conversations, AI responses, workflow execution, and optional human handover. What data is sent and when: When a page that has the agent widget enabled is loaded, the plugin loads the widget script from QuickBlox. The script is requested using your configured Widget ID (App ID). Messages and other data entered by visitors in the chat are processed by QuickBlox in accordance with their terms and privacy policy. The plugin does not send data to QuickBlox until the site administrator has configured a Widget ID in the plugin settings. QuickBlox service links: Terms of Use: https://quickblox.com/terms-of-use/ Terms of Service: https://quickblox.com/terms-of-service/ Privacy Policy: https://quickblox.com/privacy-policy/ Useful links Website: https://quickblox.com Support: https://help.quickblox.com/

You already know the old kind. A visitor asks a real question, the bot replies with a link to your FAQ page, and the visitor leaves. This is the other kind. Ultimo Bots puts a real AI support agent on your WordPress site. It answers from your own content, and then it does the actual work: books the meeting, looks up the order, saves the lead, and pulls you into the conversation when it matters. You describe it. It builds itself. There is no canvas to drag boxes around on. You open the builder and type what should happen, in your own words: “When someone asks about pricing, explain the plans and offer a demo call. If they want one, book it in my Cal.com and send the lead to HubSpot.” That is the entire build step. The agent is configured from that sentence. No code, no flowcharts, no developer, no agency. Changed your mind? Tell it. That is the edit step too. It doesn’t just answer. It acts. Connect the tools you already run, and the agent uses them mid-conversation: Books appointments in Cal.com, including reschedule and cancel, or hands over your Calendly link Takes payments and manages subscriptions through Stripe links. It can list, change, or cancel a subscription. Card details never enter the chat Saves and finds contacts in HubSpot, and subscribes visitors to Mailchimp with proper double opt-in Answers from your product catalog, with prices and stock, so “do you have this in blue” gets a real answer Calls your own API with your own credentials when you need something nobody else offers Captures leads inside the conversation and emails them to you the second they land Before the agent touches anything private, it emails the visitor a six-digit code and waits for it. Verified first, every time. One agent. Every channel. The same agent runs on your WordPress site, on a shareable chat link, in Facebook Messenger, Instagram DMs, Telegram, and Slack. You train it once and it shows up everywhere. Nothing to duplicate, nothing to keep in sync. It knows your business, and it will not invent Point it at your WordPress site and it reads it. Add PDFs, Word files, spreadsheets, Google Drive, OneDrive, Notion. Every answer is built from your material, and one click re-scans your site whenever it changes. When it does not know something, it says so and offers you instead. That one habit is why people trust it on a live site. It detects the language your visitor is writing in and answers in it. You configure nothing. You stay in control Write your rules in plain words and the agent holds them, even when a visitor pushes back. Watch conversations as they happen and jump in yourself with one click. The agent goes quiet the moment you start typing and picks up again when you leave. Get pinged in Slack, Telegram, Teams, or email whenever someone wants a human. Everything is included Every capability above is on every plan. Plans differ in volume, not in what your agent can do. No per-seat pricing, no per-resolution fees, no “contact sales”. Start with a free trial, then from $19 a month. Live in about two minutes Activate the plugin, answer a few questions, and your agent is on your site. That is the whole setup. External services This plugin connects to external services operated by Ultimo Bots to function. The integration is required to register your site securely and render your AI assistant. Below are the services, what they are used for, and what data is transmitted. Policies for all of them: Terms of Service: https://www.ultimo-bots.com/terms – Privacy Policy: https://www.ultimo-bots.com/privacy 1) Ultimo Bots Portal API – site registration What: https://portal.ultimo-bots.com/api/auth/wordpress/save_secret When: On plugin activation (and retried if the first attempt failed). Purpose: Register your WordPress site and exchange a site-specific identifier used for secure operations. Data sent: site_id (random UUID generated in your WordPress site), site_url (your WordPress home URL), site_secret (random secret generated in your WordPress site), and the admin user’s email, first_name, last_name (used only to prefill the onboarding form; transferred server-side, never placed in a URL). Data received: wordpress_secret_id (an internal identifier) and a one-time connect code (valid 15 minutes, single use). 2) Ultimo Bots Portal API – connect code What: https://portal.ultimo-bots.com/api/auth/wordpress/connect_code When: When you click “Connect to Ultimo Bots” in the plugin settings, and right before the one-time onboarding redirect. Purpose: Mint a fresh one-time connect code so the onboarding can be opened without any personal data in the URL. Data sent: site_id, site_secret, and the admin user’s email, first_name, last_name (prefill, server-side only). Data received: a one-time connect code. 3) Ultimo Bots Portal API – assistant lookup What: https://portal.ultimo-bots.com/api/wordpress/my_bot When: On WP-Admin page loads (throttled to once per 5 minutes), on the plugin settings page, and once daily via WP-Cron. Purpose: Fetch the ID of the assistant connected to this site, so the assistant activates automatically after onboarding. Data sent: site_id, site_secret. Data received: bot_id and its creation status. 4) Ultimo Bots Widget Configuration API What: https://portal.ultimo-bots.com/api/widget_configuration/{bot_id} When: On public page views where the assistant is displayed, and on activation to check whether an existing Bot ID is active. Purpose: Retrieve the widget configuration for your Bot ID (colors, sizes, welcome messages). Data sent: bot_id (path parameter); optionally host_url when provided by the widget for basic operational analytics. Data received: widget configuration JSON. 5) Ultimo Bots Widget Script Host – static asset What: https://robert-kloepsch.github.io/ultimo-bots-widget/dist/bundle.js When: On public page views where the assistant is displayed. Purpose: Load the widget client code. Data sent: standard CDN/HTTP request metadata (IP, user agent) as with any static asset request. Important: This plugin does not accept or store arbitrary HTML/JS/CSS from users. It only stores a Bot ID and generates safe markup internally. The widget script is properly enqueued via WordPress functions. Privacy This plugin communicates with Ultimo Bots services as described in External services. Please review: – Terms of Service: https://www.ultimo-bots.com/terms – Privacy Policy: https://www.ultimo-bots.com/privacy