Querzy vs Site Chat on Telegram

Querzy adds an AI shop assistant to your WooCommerce store in under 5 minutes — no feed setup, no developer needed. Your customers ask product questions at 2am and leave when no one answers. Querzy responds instantly, in any language, from your live product catalog. This plugin connects to the Querzy cloud service (querzy.com) to power the AI assistant. A free Querzy account is required — see the External Services section below for full details. How it works Install and activate the plugin Enter your access key from querzy.com — your store domain is detected automatically The plugin syncs your products automatically and adds the chat bubble to your storefront That’s it. No XML feeds to configure. No theme editing. No imports. What customers can ask “Do you have treadmills under $500?” “Show me protein powders without soy” “What’s the difference between these two barbells?” “Do you have this in size L?” The assistant understands natural language in 100+ languages — including Macedonian, Serbian, Albanian, Croatian, Turkish, Arabic, and more. Key features Zero setup friction — products sync automatically on install; no separate feed plugin required Real product cards — answers include product images, prices, and direct links to buy 100+ languages — understands and responds in the customer’s language Always up to date — catalog syncs automatically whenever you add, update, or delete products Lightweight — single script tag, no jQuery dependency, no impact on page speed Privacy-friendly — no customer PII stored; all data processed in the EU (Hetzner, Germany) Works with all WooCommerce themes out of the box — no CSS conflicts, no template overrides, no custom code required. Requirements A Querzy account — free during early access at querzy.com WooCommerce 6.0 or later WordPress 5.8 or later External Services This plugin connects to Querzy (https://querzy.com), a third-party AI-powered product search and chat service. External connections are made in two ways: 1. Product catalog sync (server-side) When the plugin is activated, and whenever a product is saved or deleted in WooCommerce, the plugin sends your store’s product catalog data to the Querzy API at https://querzy.com/catalog/refresh. The data transmitted includes: product IDs, titles, descriptions, prices, SKUs, categories, tags, and image URLs. This request is authenticated with the access key you enter in the plugin settings. No customer data (names, emails, addresses, order history) is transmitted. 2. Chat widget (client-side) A JavaScript file is loaded from https://querzy.com/widget.js on your store’s frontend. This script renders the chat bubble and handles all AI-powered conversations. Visitor messages entered into the chat are sent directly from the visitor’s browser to Querzy’s servers for processing. The plugin itself does not log or store visitor chat messages. Use of this plugin constitutes acceptance of Querzy’s terms and policies: Terms of Service: https://querzy.com/legal/terms Privacy Policy: https://querzy.com/legal/privacy Store owners are responsible for disclosing the use of this service to their customers and for ensuring compliance with applicable data protection regulations (GDPR, CCPA, etc.) in their jurisdiction. Privacy When a store visitor uses the Querzy chat widget, their typed messages are transmitted to Querzy’s servers for AI processing. Store owners using this plugin should disclose the use of Querzy’s AI chat service in their store’s own Privacy Policy. This plugin does not independently collect, store, or process visitor personal data. All data handling is governed by Querzy’s Privacy Policy: https://querzy.com/legal/privacy

Site Chat on Telegram is a powerful and convenient WordPress plugin that allows you to integrate a support chat on your website with Telegram. With this plugin, your customers can easily send messages through the chat widget on your site, and administrators and support staff can quickly and efficiently respond to them directly in Telegram. New Feature: AI Integration with OpenAI We’ve added a powerful new feature to our WordPress support chat plugin! Now you can integrate OpenAI into your Telegram support workflow: Custom System Prompt – Define how the AI should respond by adding your own system prompt. Content-Aware Responses – Select specific posts from your site to provide the AI with context when answering. Seamless Human Handoff – Easily switch the chat from AI to a human admin whenever needed. Unified Workflow – Customers write in the website chat, messages are sent to Telegram, and now the AI can assist with instant replies. This gives you a flexible way to combine human support with AI-powered assistance, improving response time and customer experience. Key Features Instant Notifications: Receive notifications of new chat messages on your website directly in Telegram. AI Integration with OpenAI: automated replies using custom system prompts and selected WordPress posts, with the option to hand over the chat to a human. Easy Integration: Installing and configuring the plugin takes just a few minutes. User-Friendly Interface: Intuitive interface for configuring and managing the chat. Flexible customisation of the widget display: Specify the pages and post types where the support chat should be displayed. Automatic response at the first request: Automatic response to the first user query, ensuring quicker engagement and a better user experience. Customization Options: Personalize the chat widget with your own colors, manager’s avatar, and welcome message. Working hours: Specify the days and hours when you are available to respond to clients. Security: All messages are transmitted using a secure connection. Auto-replies: Add a list of keywords, and when a match is found, the user will receive an automatic message. How It Works Install and activate the Site Chat on Telegram plugin on your WordPress site. Set up the integration with your Telegram account by following simple instructions. Customize the chat widget by selecting your own colors, manager’s avatar, and welcome message. Select where the plugin will be active (entire site, post types, taxonomies, specific posts, etc.) Start receiving and responding to customer messages in real-time directly from Telegram. Benefits of Use Improved Customer Support: Quick responses to customer inquiries will enhance their satisfaction. Reduced Response Time: Instant notifications and the ability to reply from anywhere via Telegram. Increased Efficiency: Centralized management of customer messages. Demo | Documentation Try Site Chat on Telegram today and enhance your customer interactions!