Querzy vs ReplyPilot AI – Real-Time AI Chatbot Assistant

Querzy adds an AI shop assistant to your WooCommerce store in under 5 minutes — no feed setup, no developer needed. Your customers ask product questions at 2am and leave when no one answers. Querzy responds instantly, in any language, from your live product catalog. This plugin connects to the Querzy cloud service (querzy.com) to power the AI assistant. A free Querzy account is required — see the External Services section below for full details. How it works Install and activate the plugin Enter your access key from querzy.com — your store domain is detected automatically The plugin syncs your products automatically and adds the chat bubble to your storefront That’s it. No XML feeds to configure. No theme editing. No imports. What customers can ask “Do you have treadmills under $500?” “Show me protein powders without soy” “What’s the difference between these two barbells?” “Do you have this in size L?” The assistant understands natural language in 100+ languages — including Macedonian, Serbian, Albanian, Croatian, Turkish, Arabic, and more. Key features Zero setup friction — products sync automatically on install; no separate feed plugin required Real product cards — answers include product images, prices, and direct links to buy 100+ languages — understands and responds in the customer’s language Always up to date — catalog syncs automatically whenever you add, update, or delete products Lightweight — single script tag, no jQuery dependency, no impact on page speed Privacy-friendly — no customer PII stored; all data processed in the EU (Hetzner, Germany) Works with all WooCommerce themes out of the box — no CSS conflicts, no template overrides, no custom code required. Requirements A Querzy account — free during early access at querzy.com WooCommerce 6.0 or later WordPress 5.8 or later External Services This plugin connects to Querzy (https://querzy.com), a third-party AI-powered product search and chat service. External connections are made in two ways: 1. Product catalog sync (server-side) When the plugin is activated, and whenever a product is saved or deleted in WooCommerce, the plugin sends your store’s product catalog data to the Querzy API at https://querzy.com/catalog/refresh. The data transmitted includes: product IDs, titles, descriptions, prices, SKUs, categories, tags, and image URLs. This request is authenticated with the access key you enter in the plugin settings. No customer data (names, emails, addresses, order history) is transmitted. 2. Chat widget (client-side) A JavaScript file is loaded from https://querzy.com/widget.js on your store’s frontend. This script renders the chat bubble and handles all AI-powered conversations. Visitor messages entered into the chat are sent directly from the visitor’s browser to Querzy’s servers for processing. The plugin itself does not log or store visitor chat messages. Use of this plugin constitutes acceptance of Querzy’s terms and policies: Terms of Service: https://querzy.com/legal/terms Privacy Policy: https://querzy.com/legal/privacy Store owners are responsible for disclosing the use of this service to their customers and for ensuring compliance with applicable data protection regulations (GDPR, CCPA, etc.) in their jurisdiction. Privacy When a store visitor uses the Querzy chat widget, their typed messages are transmitted to Querzy’s servers for AI processing. Store owners using this plugin should disclose the use of Querzy’s AI chat service in their store’s own Privacy Policy. This plugin does not independently collect, store, or process visitor personal data. All data handling is governed by Querzy’s Privacy Policy: https://querzy.com/legal/privacy

ReplyPilot AI is an advanced WordPress plugin that automatically generates context-aware, human-like replies to user comments and now includes an AI Chatbot. Designed to enhance engagement and streamline communication, it supports multiple platforms including WordPress comments, BuddyPress, wpForo, ForumWP, Asgaros Forum, and bbPress. Designed to boost user engagement, reduce moderation time, and improve communication, ReplyPilot now includes: – Real-time chat support – Notification sounds for incoming chat messages – Enhanced admin-side chat UI for easier monitoring – Attraction message popup to engage visitors 🆕 New in v2.0.0: Improved Admin Conversation Layout: Redesigned the admin-side chat interface for better readability and management. Optimized Chat Message Grouping: Messages are now grouped by user for a cleaner look. Improved Message Bubble Design: Enhanced visual hierarchy for easier scanning during real-time chats. Minor UI/UX improvements and bug fixes. Real-Time Chat Integration Notification Sound Updated Admin Chat UI Attraction Message Popup Key Features: Chatbot Integration: Seamlessly embed an AI chatbot on your site to assist users 24/7. Context-Aware AI Replies: Understands the context, tone, and subject matter of each comment to deliver relevant and thoughtful replies. Multi-Platform Support: Compatible with WordPress comments, BuddyPress, wpForo, ForumWP, Asgaros Forum, and bbPress. Advanced Spam Detection & Content Filtering: Built-in mechanisms to detect and filter out spam, gibberish, promotional content, offensive language, and low-quality comments. Customizable AI Behavior: Tailor the AI’s response style to match your brand’s voice—be it casual, formal, or humorous. Human-Like Conversations: Utilizes state-of-the-art AI models to generate highly convincing, human-like responses. Real-Time AI Responses: Instantly generates and posts replies as soon as a user leaves a comment. Secure API Key Management: API keys are stored securely and encrypted, ensuring they are never exposed to unauthorized access. Efficient and Lightweight: Designed to be lightweight, ensuring it doesn’t slow down your site. Easy Setup: Simple installation and configuration process suitable for both beginners and advanced users. Customizable Response Limits: Fine-tune the word limit and length of AI-generated responses to meet your content guidelines. Supported AI Engine: ReplyPilot AI Engine: AI engine hosted at https://replypilot.techbeeps.com/api/. ReplyPilot AI chatbot: AI engine hosted at https://replypilot.techbeeps.com/api/chatbot/. Subscription Plans: Free Plan: Basic features with limited usage. Pro Plan: Enhanced features with increased usage limits. Enterprise Plan: Full features with maximum usage limits and priority support. External Services This plugin connects to external services to generate AI-based replies. ReplyPilot API (https://replypilot.techbeeps.com/api/) What it does: Generates AI-based responses. Data sent: The user’s comment ,post content and API key. Terms of Service: https://replypilot.techbeeps.com/terms-and-conditions/ Privacy Policy: https://replypilot.techbeeps.com/privacy-policy/ ReplyPilot Chatbot API (https://replypilot.techbeeps.com/api/chatbot/ ) Purpose: Real-time AI chat interaction Data sent: User chat messages,API key Ably WebSocket Service Purpose: Real-time chat updates using WebSocket channels Data sent: Chat message data (anonymized), channel IDs Service URL: https://ably.com Ably Terms of Service Ably Privacy Policy Libraries and WebSocket Integration This plugin uses the following third-party library via Composer for real-time WebSocket communication: Ably PHP SDK Purpose: Provides real-time messaging for the chatbot via WebSockets. Library: ably/ably-php (https://github.com/ably/ably-php) License: Apache 2.0 (https://www.apache.org/licenses/LICENSE-2.0) The Ably SDK allows ReplyPilot AI to deliver real-time updates and message synchronization between users and the server with high performance and reliability.