Side-by-side comparison · 24 data points
| EngageBay Live Chat Support | Pure Chat – Live Chat & More! | |
|---|---|---|
| Tagline | — | — |
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
| Metric | EngageBay Live Chat Support | Pure Chat – Live Chat & More! |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.1 ★ |
| Total reviews | 3 | ★ 45 |
| Active installs | 100+ | 3,000+ |
| Free plan | — | — |
Based on the data on this page, EngageBay Live Chat Support is the stronger choice for most WordPress Plugin Directory site owners — 5.0★ vs Pure Chat – Live Chat & More!'s 4.1★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Recommended by size: small/early-stage site owners who need fast install and low risk should default to EngageBay Live Chat Support; mid-market and enterprise site owners with specific feature requirements should evaluate both — Pure Chat – Live Chat & More!'s 45-review base may include the workflow context that matches your specific use case better than EngageBay Live Chat Support's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical WordPress Plugin Directory listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: EngageBay Live Chat Support audit • Pure Chat – Live Chat & More! audit
| Keyword | EngageBay Live Chat Support | Pure Chat – Live Chat & More! |
|---|---|---|
| live chat | #81 | #53 |
| live support | #110 | #290 |
EngageBay Live Chat Support has the higher average rating (5.0★ from 3 reviews) compared to Pure Chat – Live Chat & More! (4.1★ from 45 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
EngageBay Live Chat Support holds the higher average rating (5.0★ vs 4.1★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the WordPress Plugin Directory. Pure Chat – Live Chat & More! has the deeper published review base (45 vs 3), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
EngageBay Live Chat Support typically suits early-stage and growth-mode teams based on its published review base (3 reviews). Pure Chat – Live Chat & More! typically suits early-stage and growth-mode teams based on its published review base (45 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. EngageBay Live Chat Support and Pure Chat – Live Chat & More! both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from EngageBay Live Chat Support" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
