AI Chatbot, Support Automation, Live Chat, Social Automation, Booking & CRM Solution – Helpmate vs PriveWellness.nl

Reduce up to 97% of repetitive support questions and 70% of multichannel workload using one powerful WordPress plugin that unifies AI Chatbot, Live Chat, CRM, Appointments, Booking, and automation for Facebook, Instagram, and WhatsApp, along with lead capture and sales automation. Helpmate – Live, Social & AI Chat with Built-in CRM Helpmate is a support automation plugin for WordPress that combines AI chatbot, live chat, CRM, appointments, booking, Facebook, Instagram, WhatsApp messaging, and automation tools in one system. This AI chatbot for WordPress helps automate customer support, manage leads, handle live chat conversations, run booking and appointments, and centralize CRM data inside your WordPress dashboard. If you need automation, AI chatbot, live chat, CRM, appointments and booking in one plugin, Helpmate replaces multiple tools. Key Features Free Features Helpmate AI –Knowledge Base(30 Data Sources) Automations –Test Chatbot –Customization(Partial) –Promo Bar(1 Template) –Sales Notifications(1 Template) Unified Inbox –All Conversations(Partial) –Chatbot(200 Chat Credits) –Tickets CRM –Contacts(50) –Notes –Order Management –Leads (Chat Widget Leads) Integration — WooCommerce(Default) — Easy Digital Downloads — SureCart — LearnPress — TutorLMS — LifterLMS — Ultimate Member — Members — User Registration & Membership — Elementor — Gutenberg Blocks — Beaver Builder — Contact Form 7 — Forminator — Ninja Forms — WPForms — Formidable Forms Admin Hub –Teams & Roles –Manage API Key –Analytics Pro Features All Free Features + Below Helpmate AI –Knowledge Base(1k to 30k) Automations –Auto DM & Comments –Order Status Tracking –Product Search by Image –Refund & Return in Chat Window –Email Campaigns –Lead Capture –Coupon Delivery –Proactive Sales –Email Sequences –Abandoned Cart Recovery Unified Inbox –All Conversations –Chatbot, Unlimited Chat Credits With Own API Key –Live Chat –Social Messages –Comments on Social Media Communication Channels –Facebook Messages –Facebook Comments –Instagram Messages –Instagram Comments –WhatsApp –Live Chat CRM — Leads (Social & Chat Widget) — Appointments & Bookings — Segments — Custom Fields — Tasks — Emails Templates Helpmate All Features = Helpmate’s Features 👇= Here’s a straightforward look at what Helpmate can do for your WordPress business. 🤖 AI Chatbot for WordPress & WooCommerce Deliver instant customer support with an AI chatbot built specifically for WordPress and WooCommerce. Helpmate uses your knowledge base to answer customer questions about products, orders, shipping, refunds, returns, and store policies. Instead of forcing customers to wait for support agents, the AI chatbot provides accurate answers 24/7, helping you improve customer satisfaction while reducing support workload. The AI chatbot can guide shoppers through their buying journey, recommend products, answer pre-sales questions, and provide post-purchase support from a single chat window. Helpmate AI AI chatbot powered by your website content and knowledge base Answer customer questions instantly, 24/7 Reduce support workload with automated responses Provide accurate product, order, and policy information Improve customer experience with conversational AI Knowledge Base Train your AI chatbot using your website content Create a self-service customer support experience Deliver faster and more accurate answers Continuously improve chatbot performance ⚡ Marketing Automation & Customer Support Automation Automate repetitive tasks and create personalized customer journeys without complex workflows. Helpmate helps store owners save time by handling common support and marketing activities automatically. From abandoned cart recovery and coupon delivery to proactive sales messages and email sequences, the automation tools help convert more visitors into customers while reducing manual work. Customers can track orders, request refunds, search products by image, and receive promotional offers directly through chat conversations. Test chatbot responses before going live Customize chatbot appearance and behavior Display promotional offers with Promo Bar Show real-time sales notifications Automate Facebook and Instagram messages and comments Automate order status tracking requests Let customers search products by image Handle refund and return requests inside chat Send automated email campaigns Capture leads automatically Deliver coupons through chat conversations Trigger proactive sales messages Create automated email sequences Recover abandoned carts with automated follow-ups 💬 Live Chat for Real-Time Customer Engagement Connect with visitors instantly through a built-in live chat system. Whether customers need product recommendations, order assistance, or support, your team can respond in real time from a unified inbox. The live chat system works alongside the AI chatbot, allowing businesses to automate common questions while enabling human agents to handle more complex conversations. This hybrid approach helps improve response times and customer experiences. Features Include: Real-time communication with website visitors Seamlessly switch between AI chatbot and human agents Improve response times and customer satisfaction Convert more visitors into customers 📥Unified Inbox for All Customer Conversations Stop switching between multiple platforms. Helpmate centralizes customer communication into a single inbox where teams can manage every conversation. View AI chatbot interactions, live chat messages, support tickets, Facebook messages, Instagram messages, WhatsApp conversations, and social media comments from one place. This unified communication hub helps support teams stay organized, respond faster, and provide consistent customer experiences across all channels. Features Include: View all conversations in one place AI chatbot conversations Support tickets Live chat for WordPress websites Facebook and Instagram messages Social media comments 👥 CRM for WordPress & WooCommerce Build stronger customer relationships with a built-in CRM designed for WordPress businesses. Helpmate stores customer information, communication history, orders, appointments, and support interactions in a centralized customer profile. The CRM helps businesses track leads, manage customer data, organize tasks, and create customer segments for personalized communication. Whether leads come from social media, website chat widgets, or support conversations, the CRM keeps all customer information connected and accessible. CRM Features Centralized customer contact management Unlimited contacts Customer notes and activity tracking WooCommerce order management Lead management from live chat and social channels Appointment and booking records Customer segmentation Custom fields for customer data Task management for teams Email templates for faster communication Customer profiles and history Lead qualification and organization 🌐 Multi-Channel Customer Communication Reach customers wherever they prefer to communicate. Helpmate supports multiple communication channels so businesses can manage customer interactions from a single platform. Supported channels include website live chat, Facebook Messenger, Instagram messaging, WhatsApp, social media comments, and more. Supported Channels Facebook Messages Facebook Comments Instagram Messages Instagram Comments WhatsApp Website Live Chat 📅 Appointments & Bookings Management Manage appointments and bookings directly inside WordPress. Allow customers to request consultations, schedule meetings, or book services while keeping appointment records connected to your CRM. By combining appointments with customer profiles, support history, and order information, businesses gain a complete view of every customer interaction. This makes it easier to follow up with prospects, nurture leads, and provide personalized service throughout the customer journey. Appointment Management Accept appointment and booking requests Track scheduled meetings and consultations Manage customer appointments from one dashboard Store appointment history within CRM records Improve customer engagement and follow-up 🔌Powerful Integrations for Growing Businesses Helpmate integrates with leading WordPress plugins and platforms, helping businesses connect customer support, sales, marketing, and CRM workflows. eCommerce WooCommerce(Default) Easy Digital Downloads SureCart MultiVendor Marketplace Dokan WCFM Page Builders Elementor Gutenberg Blocks Beaver Builder Form Builders Contact Form 7 Forminator Ninja Forms WPForms Formidable Forms LMS Platforms LearnPress Tutor LMS LifterLMS Membership Platforms Ultimate Member Members User Registration & Membership 🏢 Admin Hub & Team Management Manage your entire customer support operation from a centralized admin hub. Control team permissions, manage API keys, monitor performance, and analyze customer engagement through built-in analytics. The admin hub helps teams collaborate efficiently while maintaining visibility across customer support, live chat, automation, CRM, and appointments. Feature Includes Teams and roles management API key management Performance analytics Customer support insights Team collaboration tools 🚀 Why Choose Helpmate? Helpmate combines an AI chatbot, marketing automation, live chat, CRM, appointments, and omnichannel customer communication into one powerful WordPress plugin. Whether you run a WooCommerce store, membership website, online course platform, or service business, Helpmate helps you automate support, capture leads, manage customer relationships, and grow revenue from a single dashboard. Check All Free and Pro Features Installation Requirements Minimum Requirements WordPress 5.8 or higher WooCommerce 6.0 or higher PHP 7.4 or higher MySQL 5.7+ or MariaDB equivalent Recommended Requirements WordPress 6.2+ PHP 8.0+ WooCommerce 7.5+ Installation Process Upload the plugin folder to the /wp-content/plugins/ directory, or install via WordPress admin. Activate the plugin through the “Plugins” menu. Go to “Helpmate” in the sidebar and configure your chatbot. Add FAQs, link products, and customize chatbot responses. Done! Your smart AI assistant is live.

The PriveWellness.nl plugin connects your WordPress site to the PriveWellness platform (https://privewellness.nl). Pick the parts you need: Sync your appointments — bookings made through PriveWellness.nl appear automatically in your own calendar, and the other way around. Enrich your units — show the live availability of your rooms in a booking calendar on your own site through a simple shortcode. Power your website — optionally use the full PriveWellness theme for a complete, ready-made website. Booking systems The plugin automatically detects the booking system that is active on your site. We keep adding support for more systems. How it works Install and activate the plugin. Generate a pairing code on the settings page and share it with PriveWellness, who connect the site for you. Choose the features you want to use: synchronisation, availability calendar and/or theme. Features Two-way synchronisation of appointments Automatic detection of your booking system Availability calendar via a shortcode, with a configurable accent colour Optionally the full PriveWellness theme Simple, secure connection External services This plugin connects to the PriveWellness platform (privewellness.nl). This connection is required to synchronise appointments and show availability. What is sent, and when: On connecting: the URL of your WordPress site, in order to exchange an API key. When a booking is created: customer details (name, email, phone), date/time and staff ID are sent to the PriveWellness platform. When fetching staff: names, services and working hours are sent to the PriveWellness platform. The availability calendar and booking interface shown by the [privewellness_unit_calendar] shortcode — including unit photos and live prices — are served by the PriveWellness platform. The browser only talks to your own site; your site forwards each request to the platform. The connection is only made after you explicitly link the plugin to your PriveWellness account from the settings page. Terms of service: https://privewellness.nl/voorwaarden Privacy policy: https://privewellness.nl/privacybeleid Source code and build The booking-calendar widget is the only part of this plugin that uses compiled assets. assets/dist/widget.js and assets/dist/widget.css are generated with webpack from the human-readable source that ships inside this plugin: Source: assets/src/ — the widget entry point (widget.js), the Stimulus controllers and the SCSS stylesheets. Build configuration: webpack.config.js and package.json. To rebuild the compiled assets from source: npm install npm run build This regenerates assets/dist/widget.js and assets/dist/widget.css. Use npm run dev to rebuild on change during development. All third-party libraries (Stimulus, stimulus-use) are pulled in via npm as declared in package.json.