Polanger Contact Chat – Mobile Call Button vs WebCallHub

Polanger Contact Buttons allows you to add beautiful floating WhatsApp and Phone call buttons to your WordPress website. Perfect for businesses that want to make it easy for customers to get in touch. Free Features: Floating Phone call button with click-to-call Floating WhatsApp button with pre-filled message Country code selector (200+ countries) Customizable button position (left/right, top/center/bottom) Adjustable margins for precise positioning Button text labels with flexible positioning Multiple button shapes (round, rounded square, square) Custom colors for button, icon, text, and background Animation effects (pulse, bounce, shake, swing) Device visibility settings (desktop/mobile only) Schedule visibility by time and days Timezone support for scheduling Mobile-friendly responsive design Live preview in admin panel Translation ready Translations This plugin is fully translation-ready and supports multiple languages. The plugin includes translations for: Turkish (tr_TR) – Complete translation Arabic (ar) – Complete translation Russian (ru_RU) – Complete translation German (de_DE) – Complete translation French (fr_FR) – Complete translation Spanish (es_ES) – Complete translation Chinese (zh_CN) – Complete translation Pro Features Upgrade to Polanger Contact Pro for advanced features: Multi-Agent Support System Transform your contact buttons into a complete team communication hub. Instead of a single phone number, showcase your entire support team with individual profiles, photos, and availability status. Visitors can choose who to contact based on expertise, department, or availability – creating a more personal and efficient customer experience. Add unlimited support agents with detailed profiles Agent avatars and profile photos for personal touch Individual working hours per agent (e.g., 9 AM – 5 PM) Working days configuration (Monday-Sunday) Vacation calendar for each agent with date ranges Automatic Online/Offline status based on availability Privacy option to hide agent surnames Department Management Organize your team into logical departments so visitors can quickly find the right person to help them. Whether you have Sales, Support, Billing, or Technical teams, department filtering makes it easy for customers to reach the most relevant agent without confusion. Create unlimited departments (Sales, Support, Billing, Technical, etc.) Add department descriptions to guide visitors Custom sort order for department display Filter agents by department in the contact popup Assign multiple agents to each department Statistics & Analytics Dashboard Make data-driven decisions with comprehensive analytics. Track every interaction, understand your visitors’ behavior, identify your top-performing agents, and discover which pages generate the most engagement. Export reports to CSV for deeper analysis or team meetings. Real-time click tracking for all buttons Phone vs WhatsApp click breakdown charts Unique visitor tracking to measure reach Top performing agents report with rankings Most clicked pages analysis to optimize placement Device statistics (Desktop, Mobile, Tablet breakdown) Browser usage breakdown (Chrome, Firefox, Safari, etc.) Geographic data including Country and City Hourly and daily distribution charts for peak times Flexible date range filtering One-click export data to CSV Offline Contact Form Never miss a lead, even when your team is offline. When agents are unavailable, visitors can leave their contact information through a customizable form. All messages are stored in WordPress admin with full management capabilities, and you’ll receive instant email notifications. Automatically capture leads when all agents are offline Customizable form fields (Name, Email, Phone, Message) Department selection dropdown in form Instant email notifications for new messages Complete message management in WordPress admin Mark messages as read/unread for team workflow Bulk delete messages for easy cleanup Google reCAPTCHA v2/v3 integration for spam protection Advanced Display Control Take full control over where your contact buttons appear. Hide them on specific pages, exclude entire post types, or remove them from archive pages. Perfect for landing pages, checkout flows, or any page where you need a distraction-free experience. Show/hide buttons on specific pages Exclude by post type (posts, products, portfolios, etc.) Exclude taxonomy archives (categories, tags, custom taxonomies) Hide on special pages (homepage, blog, search results, 404) Granular control for each button type separately Get Polanger Contact Pro External Services This plugin connects to external services to provide its functionality: WhatsApp This plugin creates links to WhatsApp’s web and mobile applications to enable direct communication between website visitors and the configured phone number. What it does: Opens WhatsApp chat with a pre-filled message when users click the WhatsApp button. Data sent: The configured phone number and optional pre-filled message are included in the URL. No user data is automatically transmitted. When: Only when a user clicks the WhatsApp button. Service provider: WhatsApp LLC (Meta Platforms, Inc.) Terms of Service: https://www.whatsapp.com/legal/terms-of-service Privacy Policy: https://www.whatsapp.com/legal/privacy-policy Note: This plugin only creates links to WhatsApp. The actual communication happens through WhatsApp’s platform and is subject to their terms and privacy policy.

WebCallHub adds a professional click-to-call widget to your WordPress site. When visitors click the call button, they connect directly to your support team through their browser using WebRTC technology. No phone lines. No hardware. No apps to install. How It Works Visitors see a call button on your website They click it and enter their name Their browser connects directly to your support agent’s browser You talk — just like a phone call, but through the web Key Features Browser-to-browser calling — no phone system needed AI Receptionist — AI answers calls 24/7, qualifies leads, books appointments AI-to-Human Handoff — AI handles calls when you’re away, transfers to humans seamlessly Real-time transcription — live speech-to-text during calls Missed call lead capture — captures name, email, and reason when nobody answers Multi-agent routing — route calls to the right team member Mobile friendly — works on phones, tablets, and desktops Customizable — choose position, colors, and greeting text Page targeting — show on all pages, homepage only, or specific pages Free forever plan — 30 min/month, no credit card required GDPR compliant — EU data protection built in Perfect For Dental clinics and healthcare — AI books appointments while you’re with patients Real estate agencies — never miss a property inquiry, AI qualifies buyers 24/7 Law firms — capture after-hours legal inquiries before competitors Auto dealerships and service businesses — test drives booked automatically SaaS and consulting — AI demos features and qualifies leads Any business that loses leads to missed calls or contact forms Setup in 2 Minutes Install and activate this plugin Create a free account at webcallhub.com Add your website domain in the WebCallHub dashboard Copy your Site Key and paste it in the plugin settings Done — the call widget appears on your site! Pricing Free — $0/month forever (30 min/month, 1 agent, 1 website) Starter — $19/month (300 min/month, 2 agents, 2 websites, call recording, transcription) Growth — $49/month (2,500 min/month, 5 agents, 3 websites, CRM integration, AI agent ready) — Most popular Business — $149/month (5,000 min/month, 15 agents, 10 websites, API access, AI agents included, custom branding) Enterprise — Custom pricing (unlimited agents, SSO, SLA, dedicated account manager) External services This plugin relies on the WebCallHub service to provide browser-to-browser click-to-call functionality. WebCallHub is operated by HSG IT USA LLC (Austin, TX, USA) and HSG IT Services Oy (Finland), the same company that distributes this plugin. The plugin communicates with the WebCallHub service at app.webcallhub.com in two ways: 1. Loading the call widget script (app.webcallhub.com/api/widget.js) What it is: The JavaScript file that renders the click-to-call button and handles the WebRTC voice call. When it is sent: On every front-end page view where the widget is enabled and a Site Key is configured. What data is sent: Your configured Site Key (passed as the siteId query parameter) plus the standard HTTP request metadata the visitor’s browser sends to any external script host (IP address, user agent, referring page). No visitor form data is submitted by the plugin itself. Why: The widget UI and the call session must be served by the WebCallHub service in order to establish a voice call. 2. Domain handshake on Site Key save (app.webcallhub.com/api/widget/wp-handshake) What it is: A one-time POST request sent from your WordPress server to the WebCallHub backend when you save a new Site Key in the plugin settings, or when the plugin is re-activated with a Site Key already configured. What data is sent: Your Site Key, your WordPress site URL (home_url()), and the plugin version. No visitor data is sent. Why: WebCallHub uses this handshake to verify that the WordPress install at the claimed domain is actually running the plugin, so it can auto-mark your site as domain-verified in the WebCallHub dashboard. Any voice call audio, visitor name, or transcript data is exchanged directly between the visitor’s browser and the WebCallHub service (not via this plugin’s PHP code) and is governed by WebCallHub’s own privacy policy. Service links: WebCallHub website: https://webcallhub.com Terms of Service: https://webcallhub.com/terms Privacy Policy: https://webcallhub.com/privacy