Pinpointed AI Sommelier vs WPForms – AI Form Builder for WordPress – Contact Forms, Payment Forms, Survey Form, Quiz & More

Pinpointed AI Sommelier is a conversational wine & spirits expert for your WooCommerce store. Instead of forcing customers to click through filters and hundreds of bottles, it asks natural questions like: “What are you cooking?” “What’s your budget per bottle?” “Is this a gift? Who is it for?” Then it recommends wines and spirits from your live WooCommerce inventory and links directly to the product pages so customers can check out in a click. The result: more confident buyers, higher average order values, and fewer “I don’t know what to choose” drop-offs. Key features 💬 Floating AI chat widget Modern, mobile-friendly chat bubble that appears on your store and product pages. 🧠 Conversational sommelier Helps with food pairing, budget guidance, gift ideas and style preferences (light, fruity, full-bodied, etc.). 🃏 Visual product cards Recommendations display as rich cards with product image, name, description, price and a direct link — not just text. 🛒 Inventory-aware recommendations Only suggests products that exist in your live catalog, with direct links to product pages. 💬 Recent Customer Conversations (all plans) See the last 1–50 real Q&A pairs from your customers directly in the Analytics tab — no extra tools needed. 💸 Free plan to try it Built-in “Get Free Plan License” button in the settings. No manual account creation required. 📊 Analytics dashboard Conversation counts for all plans. Pro/Enterprise adds product click-through, conversion rates and revenue attribution. 🎨 Widget customization (Pro/Enterprise) Custom launcher icons, greeting messages, chat positioning, and brand colors to match your store. 📈 Flexible pricing plans Free, Starter ($29/mo), Pro ($99/mo), and Enterprise ($299/mo) with unlimited conversations. 🌍 Multi-currency & theme-friendly Reads your WooCommerce currency and works with any theme. Designed to avoid clashing with your site CSS. 🔒 Privacy-conscious by design Sends chat text, domain and basic store metadata – not customer names, emails or payment details. New in Version 4.0 Talking Points — add your own facts about grapes, regions, distilleries and more, shown to customers as a “Did you know?” note beside matching products (Pro and Enterprise). Quick-start suggestions in the chat — budget, food pairing, gift ideas and surprise me — so customers know what to ask. Conversations now survive page changes. A customer can click a product, come back, and pick up where they left off. New clear-chat button in the widget header. Budget-aware search. Asking for something “under 25” now filters your catalogue by price rather than guessing. The assistant now answers in the language of your store. Widget customisation is now available on the Starter plan. Improved The assistant now shows up to three recommendations instead of one. Better results for food pairings and region requests such as “French reds”, which previously returned nothing on many catalogues. The chat window is a fixed size and no longer grows and shrinks as the conversation goes on. Refreshed chat styling, and the widget now resists conflicting theme styles. Widget improvements now reach your storefront automatically, without waiting for a plugin update. Fixed Fixed an error that could stop the chat responding entirely. The assistant no longer says a product is unavailable when it is in stock. Prices now display correctly instead of showing HTML codes such as €. Products with no price set are excluded from recommendations rather than appearing as free. Set a price on any product you want recommended. The admin menu now opens on Analytics, and saving Customization stays on the Customization tab. Security and compliance Added direct file access protection. All admin output is now escaped at the point of display. Code updated to meet WordPress plugin review standards. New in Version 3.1.4 Recommendation accuracy: explicit country and wine-colour requests are enforced as hard catalog constraints. Signed product cards, safe DOM rendering, and full-body conversion signatures prevent stale, altered, or unsafe product data from reaching the storefront or analytics. New in Version 3.1.1 Security: private tenant-admin tokens now protect usage, analytics, and billing requests. New in Version 3.1 Analytics: unavailable products Customisation: widget customisation Added user analaytics – sales reports New in Version 3 Added user analaytics – sales reports New in Version 2.3 Minor cosmetic updates – Chat bubble with thinking dots Added languagess – AI now responds in English, French, German and Italian – Admin interface is now in English, French, German and Italian Visual Product Cards – Recommendations now display as rich cards with product image, price, short description and a direct “View product” link – Works for all plans — every customer sees beautiful, clickable results instead of plain text links – Images pulled directly from your WooCommerce product catalog Recent Customer Conversations (all plans) – See real Q&A pairs from your customers in the Analytics tab – Free plan: last 1 conversation. Starter: last 5. Pro: last 50. Enterprise: unlimited – Helps you understand what customers are asking and how the AI is responding Improved Analytics Dashboard – New overview section with stat tiles for conversation volume, product clicks (Pro+) and revenue (Enterprise) – Top Recommended Products table showing click counts per product – Revenue Attribution section for Enterprise users – All data fetched live — no mock/demo data New in Version 2.0 Tabbed Admin Interface – Clean, organized settings with dedicated tabs – Settings, Plan & Billing, Customization, and Analytics all in one place Real Analytics Dashboard (Pro/Enterprise) – Actual conversation counts (not demo data) – Top recommended products by click-through – Conversion tracking and revenue attribution – Peak engagement hours – CSV export for Enterprise users Advanced Customization (Pro/Enterprise) – Upload custom launcher icons (your logo instead of default corkscrew) – Customize greeting message (200 characters) – Choose widget position (bottom-left/right, top positions for Enterprise) – Brand color for chat header and messages – Enterprise: Custom widget title and hide branding option Enterprise Plan – Truly unlimited conversations (fair use: 5,000 messages/month for typical stores) – Store knowledge indexing (answers questions about your policies, delivery, etc.) – White-label options – Dedicated support – Custom integrations Improved Plan Display – Correctly shows “Unlimited” for Enterprise (no false limits) – Clear usage meters for Free/Starter/Pro – One-click Stripe checkout for upgrades How it works (high level) The plugin adds a small floating chat launcher to your storefront. When a shopper asks a question, the plugin securely calls the Pinpointed gateway (Cloudflare Worker). The gateway talks to your AI workflow (e.g. an n8n backend) plus your WooCommerce catalog. The customer sees a friendly, natural reply with clickable product links. You keep control of your products and pricing while offloading the “What should I buy?” conversations to the AI sommelier. External Services This plugin relies on an external service to function: Pinpointed AI Service (Gateway) – Service URL: Cloudflare Worker endpoint (e.g. pinpointed-gateway.ian-d13.workers.dev) as configured in the plugin settings. – Purpose: handles licensing, token authentication, AI conversation routing and plan usage tracking. – Data sent: chat messages, session ID, store domain, basic WooCommerce currency metadata and product search terms. – Data NOT sent by default: customer names, emails, payment details or WordPress login details. Airtable (Analytics – Pro/Enterprise only) – Purpose: stores conversation analytics, product click data, and conversion tracking. – Data sent: session IDs, product names, prices, timestamps, conversation counts. – Data NOT sent: customer personal information, payment details. – Access: Only accessible by your Pinpointed tenant ID. The chat widget JavaScript is also loaded from the configured gateway URL in order to render the floating chat interface. By activating the plugin, requesting a license, or upgrading your plan, you agree that the plugin may communicate with these external services to operate the AI sommelier functionality. You can deactivate or delete the plugin at any time to stop all external calls. For legal details, see the Pinpointed AI Sommelier Terms & Conditions on the Pinpointed site. Privacy Policy What data we collect: – Chat messages and questions (to provide AI recommendations) – Session IDs (random identifiers for conversation continuity) – Store domain and currency settings – Product search terms and recommendation clicks (Pro/Enterprise analytics) What we DON’T collect: – Customer names, email addresses, or contact information – Payment details or financial information – WordPress user accounts or passwords – Personal browsing history Data storage: – Recent conversations: Last 1–50 Q&A pairs stored securely per plan (all plans) – Analytics data (Pro/Enterprise): Product clicks and conversion data stored with tenant isolation – Custom icons: Stored in your WordPress uploads directory Your rights: – You can disable the plugin at any time – Enterprise users can request data export via CSV – Contact support@pinpointed.dev for data deletion requests GDPR Compliance: – No personal data collection without consent – Session IDs are anonymous and cannot identify individuals – Data processing agreements available for Enterprise customers

WordPress Contact Form Builder Plugin WPForms is an AI drag & drop WordPress form builder that’s EASY and POWERFUL. Create contact forms, feedback forms, subscription forms, payment forms (including Stripe, Square & PayPal), and other types of forms for your site in minutes with just a few clicks! At WPForms, user experience is our #1 priority. Our pre-built form templates and workflows make WPForms the most beginner-friendly contact form plugin on the market. You don’t have to hire a developer. Create a form in less than 5 minutes with our drag & drop form builder, using a template or just asking AI to get a head start. WPForms Pro This plugin is the Lite version of WPForms Pro, which comes with email subscription forms, multi-page contact forms, file uploads, conditional logic, and extra payment integrations. Click here to purchase the best premium WordPress contact form plugin now! AI-Powered Drag & Drop Contact Form Builder Create custom contact forms in minutes with our easy-to-use drag and drop online form builder or just ask AI to build it for you. But don’t just take our word for it. See what WordPress experts are saying: WPForms is by far the easiest form plugin to use. My clients love WPForms and it’s one of the few plugins they can use without any training. As a developer I appreciate how fast, modern, clean and extensible it is. Bill Erickson – Expert WordPress Consultant Pre-built Form Templates WPForms comes with 2100+ pre-built form templates. Whether you’re looking to create a simple contact form, marketing form, request a quote form, donation form, payment order form, registration form, survey form, quiz form, Stripe payment form, or a subscription form, we have a form template already prepared and ready to use. Mobile Ready, SEO Friendly, and Optimized for Speed WPForms contact forms are 100% responsive and mobile-friendly. We optimized every query on the frontend and the backend to ensure that it’s one of the fastest WordPress contact form plugins. You can embed your contact form on any page with an optimized title and description, so WPForms is one of the most SEO friendly contact form plugins too. Fields & Features You Need to Succeed With star ratings, file uploads, repeater fields, survey fields, and multi-page contact forms, you can easily build the right custom form for your site’s needs. Plus, integrate your contact forms with an email marketing service in just a few steps and collect payments with Stripe, PayPal, and Square for bookings and orders without the need for a dedicated eCommerce plugin. See what one business owner has to say about their WPForms contact form: As a business owner, time is my most valuable asset. WPForms allows me to create smart contact forms with just a few clicks. With their pre-built form templates and the drag & drop builder, I can create a new form that works in less than 2 minutes without writing a single line of code. Well worth the investment. David Henzel – Co-founder of MaxCDN Surveys & Polls Create custom survey forms like Survey Monkey. Our WordPress survey plugin addon comes with smart survey fields including Likert scale, star ratings, and NPS. Embed your surveys and polls anywhere in WordPress. Use our survey reporting tools to customize graphs, export them for presentations, and display aggregate results. You can also share poll results instantly when collecting votes. Default WordPress Forms Aside from building simple contact forms, WPForms also helps you create better default WordPress forms, like custom WordPress login forms and custom WordPress user registration forms. Create a password-protected contact form or even a members-only contact form. Bloggers and publishers can use our WordPress post submission forms to accept guest posts, testimonials, and more. Payment Forms, Donation Forms, Booking Forms, and More While WPForms started out as a contact form plugin, it has evolved into a powerful custom forms solution for any type of payment or booking form. WPForms integrates with PayPal, Stripe, Square Payments, Authorize.Net, and Mercado Pago so you can easily accept credit card payments or take payments via PayPal. Bonus: you can also take signatures. We’re proud to be a Stripe Verified Partner. This partnership allows us to build the best Stripe integration with early access to features. You can use our Stripe integration to accept both one-time payments as well as recurring payments while syncing all form data to your Stripe account. Custom Calculator Forms Using the WPForms Calculations addon, you can build custom formulas and display results on the frontend. Create simple arithmetic calculations or build complex conditional calculations with rounded values, averages, time ranges, and more! It’s the best calculator plugin for WordPress. Forms Optimized for Conversions With our Form Pages addon, you can create distraction-free custom form landing pages to increase conversions. To improve form completion rates, we created Conversational Forms which helps you make your feedback forms feel more human by adding an interactive layout. (See Conversational Forms Demo). Easy to Customize and Extend You can easily customize your contact forms with our section dividers, HTML blocks, and CSS. Embedding forms in Elementor and Divi has never been easier thanks to our native integrations. We also know that our developer friends may want more control, so we added tons of hooks and filters. Full WPForms Feature List Online form builder – powerful drag & drop contact form builder. Create WordPress contact forms, payment forms, and other online forms without writing any code. 100% mobile responsive. GDPR friendly. Payment Forms – Take payments, donations, down payments, recurring payments, service payments with our Stripe (FREE) integration. Form templates pre-built and ready to import. Form styling for fields, labels, and buttons. Spam protection built in, plus integrations with hCaptcha, Google reCAPTCHA, and Cloudflare Turnstile. AI Forms to automatically create and refine forms through natural conversation. Instant form notifications via email. Custom form confirmations with success messages or thank you pages. Smart phone field that adapts to your visitor’s location. AI Choices to automatically populate Multiple Choice, Checkboxes, and Dropdown field options. Coupons for free shipping and sale discounts. Calculator forms for payment, shipping, billing, and more. File upload fields for user submissions. Multi-page forms with progress bars. Smart conditional logic to show or hide fields. Repeater field that enables the person filling out the form to easily add another field or group of fields to fill out. Perfect for group registration forms, custom order forms, and more. Signatures for agreements or payment forms. User registration forms and custom login forms. Post submission forms to collect user-generated content. Geolocation to collect location data along with submissions. Surveys and Polls with interactive reports. Quizzes with graded tests, personality quizzes, and scored assessments, plus AI-generated questions. Form abandonment detection to collect partial form submissions. Form locker to control access using passwords, dates, and more. Offline forms to collect submissions without an internet connection. Form landing pages to boost conversions. Conversational forms to boost overall completion rates. Lead forms to get more submissions with multi-step layouts. Webhooks to send data without third party connectors. User Journey reports so you know which content is driving form conversions. Save and Resume to let visitors save and come back later. Entry Automation to export and delete form entries on a daily, weekly, or monthly basis. Integrations Google Sheets Zapier PayPal Commerce Stripe – We’re a Stripe Verified Partner for Payments. Square Authorize.Net Mercado Pago Mailchimp AWeber Campaign Monitor GetResponse Constant Contact Airtable Notion Drip ActiveCampaign HubSpot Brevo MailerLite MailPoet ConvertKit Klaviyo SendGrid Salesforce Slack Dropbox Google Calendar Google Drive Twilio Pipedrive Make Zoho CRM You can see why WPForms is the best WordPress contact form plugin on the market! Want to unlock these features? Upgrade to our Pro version. Credits This plugin is created by Syed Balkhi. Branding Guidelines WPForms® is a registered trademark of WPForms LLC. When writing about the contact form plugin by WPForms, please make sure to uppercase the initial 3 letters. WPForms (correct) WP Forms (incorrect) wpforms (incorrect) wpform (incorrect) Notes WPForms is absolutely, positively the most beginner-friendly WordPress contact form plugin on the market. It is both easy and powerful. We took the pain out of creating online forms and made it easy. Check out all WPForms features. Also, I’m the founder of WPBeginner, the largest WordPress resource site for beginners. It was a huge priority for me to make a WordPress contact form plugin that beginners can use without any training. I feel that we have done that here. I hope you enjoy using WPForms. Thank you, Syed Balkhi