Papaya Assist – AI Chatbot for WordPress (RAG Knowledge Base Support) vs Promptor

Papaya Assist is an AI chatbot plugin for WordPress that turns your website into a smart support system powered by Retrieval-Augmented Generation (RAG). Instead of generic AI answers, the chatbot responds using your own content — including FAQs, product documentation, help articles, policies, and manuals. This makes it ideal for customer support, knowledge bases, SaaS onboarding, and eCommerce support automation. With Papaya Assist, you can deploy a fully functional AI support chatbot in minutes — no coding, no training models, and no complex setup required. The chatbot appears as a floating chat widget on every page of your WordPress site and works seamlessly on desktop and mobile. Key Features: AI chatbot for WordPress powered by OpenAI and RAG Upload documents (PDF, DOCX, TXT) to build your knowledge base Automatic AI customer support based on your website content One-click setup from WordPress admin (no external setup required) Fully customizable chat widget (colors, title, branding) Real-time streaming AI responses for natural conversation experience Secure document processing with vector search (Pinecone) Mobile-friendly chat widget with fullscreen mobile mode Lightweight frontend — no heavy CSS or JS libraries Works with most WordPress themes and caching plugins How It Works: Install and activate Papaya Assist Sign up or log in from your WordPress dashboard Upload your documents (FAQ, guides, manuals, policies) Click “Process Documents” to build your AI knowledge base The chatbot automatically answers visitor questions using your content Third-Party Services This plugin uses external services provided by Papaya Assist to deliver AI chatbot functionality. No data is sent to third-party services until you activate the plugin and connect an account. Papaya Assist Admin API URL: https://34i2s32sx774dqpo6wssfi2jzy0ycwmw.lambda-url.us-east-1.on.aws Purpose: Account login, authentication, document upload, ingestion, usage tracking, and account management Data sent: email, API key, tenant ID, file metadata, and passwords (secure HTTPS) Papaya Assist Chat API URL: https://iirqt9b6h3.execute-api.us-east-1.amazonaws.com/Prod/chat Purpose: Non-streaming chatbot responses Data sent: visitor messages, conversation history (last 10 messages), tenant ID Papaya Assist Streaming API URL: https://dd63bb6z7j4r7pyiwvi5sqmhcq0gsgyz.lambda-url.us-east-1.on.aws/ Purpose: Real-time streaming AI chat responses (default mode) Data sent: visitor messages, conversation history (last 10 messages), tenant ID Papaya Assist Authentication URL: https://weng.ca/auth/chatbot/ Purpose: Sign up / login for plugin activation Data sent: tenant ID (URL parameter only) Amazon S3 (Document Storage) Purpose: Secure document storage for uploaded knowledge base files Data sent: full document contents via presigned upload URLs OpenAI API URL: https://api.openai.com Purpose: AI response generation and document embedding (RAG processing) Data sent: user queries, conversation context, and document content Terms: https://openai.com/terms/ Privacy: https://openai.com/privacy/ Pinecone Vector Database URL: https://pinecone.io Purpose: Stores embeddings for document-based semantic search (RAG retrieval) Data sent: vector embeddings generated from uploaded documents Terms: https://www.pinecone.io/terms/ Privacy: https://www.pinecone.io/privacy/ All services are hosted on AWS (us-east-1). By activating this plugin and creating an account, you agree to Papaya Assist Terms and Privacy Policy: https://weng.ca/terms https://weng.ca/privacy

Try AI on your website in under 60 seconds — no API key required. See real answers from your own content. No setup, no configuration, no credit card. Promptor turns your WordPress site into an AI-powered sales assistant that answers questions, recommends services, and captures leads — all based on your actual content. Unlike generic chatbots, Promptor reads your pages and posts. It knows what you offer, speaks in your context, and helps visitors take the next step. New in 2.0: a completely redesigned admin, a beautiful new chat widget, and dark mode for both. Choose Light, Dark, or Auto and everything follows — the panel you work in and the chat your visitors see. Live Demo See Promptor in action: https://promptorai.com/demo Experience how the AI answers real questions, recommends services, and captures leads. See it working instantly Activate the plugin and start the free trial (no API key needed) Select up to 3 pages to train the AI on Ask a question and see a real answer from your own content That’s it. No sign-ups. No configuration. No credit card. What’s New in 2.0 A brand-new chat widget — Softer message bubbles, a refreshed header and polished recommendation cards, in the brand colors you already chose Dark mode, everywhere — Light, Dark, or Auto for both your admin panel and the chat your visitors see A redesigned admin — One consistent panel with clear navigation, so every screen feels like part of the same product Knowledge bases as cards — Browse them in a visual grid and manage, sync or copy a shortcode from one place Save & Sync in one click — A guided flow that sets up a knowledge base for you, without hunting through menus Answers in plain language — See what a visitor asked, what Promptor answered, and every service, product, article and FAQ it recommended, each one a link Everything you already set up — your colors, knowledge bases, leads and settings — carries over exactly as it was. What Promptor does for your business Answers visitor questions 24/7 — based on your actual pages, posts, and services Captures leads inside the chat — visitors share their details naturally during conversation Turns visitors into leads — guide users toward booking, inquiry, or purchase Responds in the visitor’s language — the AI automatically matches the language of the question Who is Promptor for? Service businesses that lose leads to slow response times Founders who need to qualify leads outside business hours Local businesses that want to answer common questions automatically Agencies adding AI-powered engagement to client websites WooCommerce stores recommending products through conversation (Pro) Free Features No API Key Trial — Start instantly with 25 free AI queries, no OpenAI account needed Mini Knowledge Base — Train AI on up to 3 pages during trial or with your own API key Suggested Questions — Onboarding generates sample questions so you see results immediately Real Content Answers — AI responds based on your actual pages, not generic training Save & Sync — Pick your pages and Promptor builds the knowledge base for you in one click Lead Capture — Collect visitor contact information directly inside the chat Lead Inbox — View recent inquiries in the WordPress admin Plain-Language Answer Details — See exactly what was asked, answered and recommended, with links AI Cost Guardrails — Set daily and monthly spending limits with automatic model fallback Shortcode Widget — Place [promptor_search] anywhere on your site Quick Start Wizard — Step-by-step onboarding gets you running in minutes Streaming Answers — Replies type out live, word by word Answers in Any Language — The AI replies in the language your visitor writes in Dark Mode — Light, Dark, or Auto for both the admin panel and the chat widget Brand Customization — Adjust colors, heading, subtitle and placeholder text to match your site How It Works Step 1: Start the trial or connect your API key Activate the plugin and choose: try instantly with 25 free queries, or enter your OpenAI API key for unlimited use. Step 2: Select pages to train on Pick the pages that describe your business. The AI reads them and uses the content to answer visitor questions accurately. Step 3: Add the widget to your site Place the [promptor_search] shortcode on any page. Visitors start asking questions and the AI responds based on your content. Upgrade to Pro The free version is fully functional. Pro removes limits and adds tools for scaling: Unlimited Knowledge Base — Train AI on all your pages, posts, products, and PDFs Website Crawler — Automatically index your entire site Popup Widget — Floating chat button on every page WooCommerce Integration — Product recommendations, add-to-cart, inventory awareness Analytics Dashboard — Track queries, leads, conversion rates, and revenue AI Lead Scoring — Automatically classify leads as Hot, Warm, or Cold Email and Slack Alerts — Get notified when new leads arrive Webhooks — Connect to Zapier, Make, or custom automation White Label — Remove “Powered by Promptor” branding Learn more about Pro Privacy and Data Handling OpenAI API: When using your own API key, user queries and selected content are sent to OpenAI to generate responses. During the free trial, queries are routed through a Promptor-managed proxy that uses OpenAI on your behalf. Review OpenAI’s Terms of Use and Privacy Policy. Telemetry (Optional): The free version includes optional anonymous telemetry to help improve the plugin. It is disabled by default and requires explicit opt-in. When enabled, only aggregate statistics are collected (setup progress, KB counts, query totals). No personally identifiable information is ever collected. See our Privacy Policy. External Services This plugin connects to external services to provide its functionality. 1. OpenAI API Purpose: Generate AI chat responses and semantic embeddings Data Sent: User queries, selected page content, API key (when using your own key) When: Every chat interaction and knowledge base sync Terms: OpenAI Terms of Use Privacy: OpenAI Privacy Policy 2. Promptor Trial Service (Free Trial Only) Purpose: Provide AI responses during the free trial without requiring an API key Data Sent: User queries and selected page content (routed through a managed proxy) When: During trial chat interactions only Privacy: Promptor Privacy Policy 3. Promptor Telemetry API (Optional, Disabled by Default) Purpose: Collect anonymous usage statistics to improve the free version Data Sent: Setup status, KB counts, query/lead totals (numbers only), plugin/WP/PHP versions, anonymous UUID Data NOT Sent: Site URLs, IP addresses, emails, content, queries, or any PII When: Twice daily via WP-Cron, only when explicitly enabled Control: Enable/disable anytime in Settings > Telemetry Privacy: Promptor Privacy Policy