Live Chat & AI Chatbot – onWebChat vs AI Chatbot for WooCommerce – StoreAgent

The Live Chat + AI Chatbot That Actually Knows Your Store Most chatbots give generic answers. onWebChat plugs straight into your WooCommerce store, learns your entire product catalog automatically, and answers real order status questions with live data. The result: a chat widget that works like a trained sales and support agent, 24 hours a day, even while you sleep. And if you don’t run a store? onWebChat is a full-featured live chat for any WordPress site: services, agencies, blogs, SaaS. Real-time visitor monitoring, chat triggers, mobile apps, the works. 🎁 Start Free: Sign up today and get a 1-month free trial of the Pro AI Plan plus 50 free AI bot credits. No credit card required. See all plans → 🛒 Your Products, Synced Automatically Enable product sync once, and your AI chatbot learns your whole catalog: names, descriptions, prices, stock status, brands, sizes, colors and other attributes. Zero maintenance: products sync the moment you add, edit or delete them Real-time stock sync: the AI never recommends something that’s out of stock Built for big stores: pick which categories to sync, up to 15,000 products Accurate answers with links: “Do you have this in blue?” gets a real answer and a direct link to the product page No manual training. No copy-paste. No CSV uploads. 📦 “Where Is My Order?” Answered Instantly (New) This is the feature your support inbox has been waiting for. When a shopper asks about their order, the AI chatbot replies in seconds with live WooCommerce data: current status, shipping method, and the order timeline with tracking updates. Even better: signed-in customers don’t need to type an order number at all. The plugin securely confirms who they are, and the chatbot simply lists their recent orders and answers. Fewer repetitive “where is my package?” tickets for your team Instant, accurate answers for customers, at 3 PM or 3 AM Identity is verified securely before any order detail is shared 💬 Live Chat That Turns Visitors into Customers The AI handles the routine questions. You close the sales. Real-time visitor monitoring: see who is on your site, which page they are reading, and where they are from Chat triggers: automatically invite hesitating visitors to chat, at exactly the right moment Typing preview: see what visitors are typing before they hit send, and prepare your answer Mobile apps: answer chats from anywhere with the iOS and Android apps Key Features AI Order Status Lookup: live WooCommerce order status, shipping method and history in chat. Signed-in shoppers need no order number. Automatic Product Sync: the AI learns your catalog (name, price, stock, brand, attributes) and stays current on every add, edit or delete. Category Sync for Large Catalogs: choose which categories to sync, up to 15,000 products. Real-Time Stock Sync: stock changes reach the AI immediately. AI Chatbot, 24/7: instant automated answers in any language, even with typos. Customizable Chat Widget: match your brand’s colors, text, and style. Live Visitor Monitoring: real-time activity tracking with geolocation. Chat Triggers: proactively start conversations based on visitor behavior. Department Routing: send chats to the right team or agent automatically. AI Text Correction: fix grammar and improve replies on the fly. Typing Preview: see visitor messages as they are typed. Chat Ratings: collect instant customer feedback after every chat. Agent Transfers: hand off live conversations between agents seamlessly. Offline Email Form: capture messages and leads when your team is away. Mobile Apps: iOS and Android apps for support on the go. Analytics & Reporting: track chat volume, response times, and satisfaction. File Sharing: exchange files with visitors right in the chat. GDPR Compliant: SSL-secured and privacy-ready. What Your Customers Get Instant answers about products, stock and orders: no waiting, no frustration Live order tracking right inside the chat, day or night AI that understands their language, typos included A human agent one click away when they need one Live in Under 60 Seconds Install the onWebChat plugin Create your free account Connect your account in the plugin settings Your chat widget is live, no coding required Run WooCommerce? Flip on product sync in the settings and your AI chatbot knows your store within minutes. Note: If you have trouble connecting via email/password (e.g. due to a firewall), you can use your Chat ID from the onWebChat Dashboard instead. Questions? Chat with our team on onwebchat.com, we use onWebChat ourselves, of course.

🟡 An AI Chatbot for WooCommerce, Trained on Your Own Products StoreAgent is an AI chatbot for WooCommerce with a full set of AI content tools built in. The chatbot reads your real product catalogue — titles, descriptions, attributes, variations, prices and reviews — and uses it to answer shopper questions in natural conversation, 24/7. This is not a generic ChatGPT window bolted onto your sidebar. It is a WooCommerce chatbot that knows your stock, your prices and your policies, because it is trained on your store. 💬 AI Chatbot for WooCommerce – Instantly answer shopper questions from your own product data ✍️ AI Product Description Writer – Create SEO-ready copy in seconds 🏷️ AI Product Tag Generator – Suggests optimised product tags ⭐ AI Review Summaries – Turns reviews into powerful social proof 📈 AI Insights Dashboard – See what the chatbot is doing and where your content needs work ⚡ No-Code Setup – Connect your store and the chatbot starts working, no API keys to hunt down 👉 You’ll need a free StoreAgent.ai account to activate the AI features. 🧠 Why Store Owners Choose the StoreAgent Chatbot ✅ Slash Your First-Response Support Times Turn your WooCommerce store chat into an AI teammate that handles FAQs, product questions and order questions — the bulk of everyday customer support — saving you hours every week. The StoreAgent AI chatbot slashes first-response times to under 10 seconds and cuts repetitive support questions by 70% or more. Your team stops answering the same five questions over and over, because a conversational chatbot trained on your product data answers them first. ✅ Ship SEO-Ready Product Pages In Seconds AI product description generation is included for all accounts, even free plans. Answer a couple of questions about your product and watch as our e-commerce trained AI writes the copy in a flash. ✅ Insights Delivered To Your Dashboard StoreAgent actively surfaces content improvement opportunities and delivers them to your dashboard, then it’s one click to run the AI content tools and implement the change. The ultimate balance between staying in control and letting AI do the hard work. ✅ No More Copy+Paste Or Fiddling With API Keys Most AI tools feel like you’re babysitting a chat prompt — StoreAgent is different. If you’re still copying and pasting out of a ChatGPT window you’re missing out on e-commerce AI agents that are trained and tuned for store owners. And there are no provider API keys to dig for: connect your store and get started. 💬 What the WooCommerce AI Chatbot Does 🟢 AI Chatbot Widget – A real-time conversational chatbot on your storefront, powered by your own product data 🟢 Product-Aware Conversations – Answers pulled directly from titles, specs, attributes, variations and reviews 🟢 Live Price & Stock Answers – The chatbot reads live product and variation prices at the moment it answers, so it never quotes a stale figure 🟢 Order Lookups – Signed-in shoppers can ask the chatbot about their own orders 🟢 In-Chat Coupon Offers – Let the chatbot offer a coupon to move a hesitant shopper over the line 🟢 Competitor Blocklist – Name the brands you never want your chatbot to mention or recommend 🟢 Tone Control – Set the tone of voice your chatbot replies in 🟢 Multi-Language Detection – The chatbot answers each shopper in their own language 🟢 Full Chat History Logs (Paid Plans) – Read every conversation your chatbot has, in your StoreAgent.ai account 🟢 Feedback & Human Escalation – Shoppers rate the chatbot’s answers, and unresolved conversations can be emailed to you as a summary with the customer set as reply-to 🟢 Guest & Logged-In Support – The chatbot works for anonymous visitors, not just account holders 🟢 WooCommerce Integration – Works out of the box with WooCommerce and any WooCommerce-compatible theme 🛒 A Chatbot That Actually Knows Your Store Most WordPress chatbot plugins ask you to paste content in by hand or point them at a sitemap. StoreAgent indexes your store properly. Choose which post types feed the chatbot — products, posts, pages, or any combination — and StoreAgent keeps that index in sync as you publish and edit. You can exclude specific pages, watch indexing progress as a live percentage, and re-sync any post type on demand. The chatbot holds off appearing on your storefront until the first index finishes, so a shopper never meets a chatbot that doesn’t know anything yet. Variable products are handled properly, right down to per-variation pricing, which is where a lot of AI chatbots quietly fall over on a real WooCommerce catalogue. 🎨 Customise the Chatbot to Match Your Brand Your chatbot should look like it belongs on your site. Set the widget colours, text and greeting to match your brand Choose the chatbot’s position on screen, or open it by default Drop the chatbot inline anywhere with a shortcode instead of a floating bubble Control which post types and pages the chatbot appears on Preview mode to test chatbot answers before your shoppers see them 📊 See What Your Chatbot Is Actually Doing The StoreAgent dashboard tracks chatbot impressions, conversations and chat → add-to-cart events, and turns them into a KPI band and a conversion funnel. You get a plain-English briefing you can open as a full report or share with your team, so the chatbot stops being a black box. ✍️ AI Content Tools for WooCommerce Every plan includes a working set of AI agents for the content jobs you keep putting off: ✍️ Product Descriptions – SEO-friendly product copy in seconds ✍️ Category Descriptions – SEO-friendly copy for your category archives ⚡ Short Descriptions – Scroll-stopping blurbs auto-generated from your long copy 🏷️ Product Tags – One-click tag suggestions for better on-site search ⭐ Review Summaries – Turns mountains of reviews into punchy social proof 🖼️ Image Alt Tags – Accessible, descriptive alt text generated from the image itself 🎟️ Coupon Descriptions – Readable coupon copy written for you 🤝 Upsell & Cross-Sell Suggestions – AI-recommended product pairings 🛡️ Review Moderation – An AI agent that triages incoming product reviews for you ❓ Product Questions (Q&A) – Answer shopper questions on the product page, with an Ask a Question widget Run any agent on a single product, on a sample, or in bulk across your whole catalogue — from the products list, or from WP-CLI. “Complete this product with AI” runs several agents at once to fill out a thin product in one click, and every agent shows its credit cost before you spend anything. 📈 AI Insights for WooCommerce 🔔 Automated Notifications – StoreAgent surfaces quick fixes to your dashboard so you can improve listings without going looking for problems 📈 Content Quality Monitoring – Watches description length and quality, with one-click buttons to fix what it flags 🔌 Works With Your Existing Stack StoreAgent integrates with WooCommerce Wholesale Suite (and respects your wholesale role conditions), WC Vendors, and SiteGround Optimizer. It also exposes 30 abilities through the WordPress Abilities API, so other AI tools on your site can call StoreAgent’s agents directly. 🌍 Built for WordPress & WooCommerce Install and connect your store in a few minutes Compatible with any WooCommerce-ready theme, including block themes Lightweight, CDN-served assets and GDPR-compliant 🆓 Get Started for Free The free Lite plan gives you a real taste of everything, including the AI chatbot and the content tools. Keep it as long as you like. Upgrade when you want higher plan limits or the more advanced features. See all plans at storeagent.ai/pricing/. Use of Third-Party Services This plugin connects your store to the StoreAgent.ai service to power the AI chatbot and the AI content tools. A free StoreAgent.ai account is required. When enabled, the plugin sends the content you select for indexing (for example product titles, descriptions, attributes, prices and reviews) and the messages shoppers type into the chatbot to StoreAgent.ai, which generates the responses and content and returns them to your site. Service: StoreAgent.ai Terms of Service Privacy Policy Please make sure this is compatible with your own privacy policy and applicable data protection laws before enabling the chatbot on a live store. Feedback and Support If you encounter any issues or have feature suggestions, please reach out to us at [email protected]. Have an idea for an AI tool? Let us know.