FCNet Order Alerts & Chat for WooCommerce vs niftyConnect Event Notifications

WhatsApp is one of the most widely used communication platforms globally. With this plugin, you can automatically send WhatsApp messages to your customers when their WooCommerce order status changes. Features: Automated WhatsApp notification when a customer places an order (Processing status). Automated WhatsApp notification when an order is shipped (custom “Shipped” status included). Automated WhatsApp notification when an order is completed. Automated WhatsApp notification when an order is cancelled. Elegant “WhatsApp Live Chat” floating button for the frontend with customizable alignment, tooltip text and display delay. Connect your own API provider (UltraMsg, Twilio). No hidden fees or extra commissions! Dynamic message templates with placeholders ([order_id], [first_name], [last_name], [total], [phone]). Built-in setup wizard for quick onboarding. Multi-language support (English / Turkish). For more details: FC Plugins External services This plugin connects to external third-party services to send WhatsApp messages to your customers. Below is a detailed description of each service used: UltraMsg This plugin connects to the UltraMsg API to send WhatsApp messages to customers when their WooCommerce order status changes. UltraMsg is a third-party WhatsApp messaging gateway. What data is sent: The customer’s phone number (from the WooCommerce billing information) and the message text (generated from user-configured templates containing order details such as order ID, customer name, and order total). When data is sent: Each time a WooCommerce order status changes to processing, shipped, completed, or cancelled — provided that the store administrator has configured the UltraMsg API credentials and a message template for that status. Service website: https://ultramsg.com Terms of Use: https://ultramsg.com/terms-conditions.php Privacy Policy: https://ultramsg.com/privacy-policy.php Twilio This plugin can optionally connect to the Twilio API as an alternative messaging gateway for sending WhatsApp messages to customers. What data is sent: The customer’s phone number and the message text (same as above). When data is sent: Same conditions as UltraMsg, when Twilio is selected as the active API provider. Service website: https://www.twilio.com Terms of Use: https://www.twilio.com/en-us/legal/tos Privacy Policy: https://www.twilio.com/en-us/legal/privacy

niftyConnect helps site users receive timely notifications for important WordPress and WooCommerce events. niftyConnect includes email, Telegram, and WhatsApp Cloud API notification channels, customizable templates, per-channel notification routing, trigger-specific role and custom recipients, manual test notifications, channel-specific message controls, and an optional administrator-configured daily sending limit. Set the daily limit to 0 for unlimited sending. Features Email notification channel. Telegram notification channel with bot, chat, formatting, and link preview settings. WhatsApp Cloud API channel with approved-template and free-form text modes. Per-channel notification routing for WordPress and WooCommerce events. Trigger-specific role recipients, user-profile Telegram/WhatsApp destinations, and custom email recipients. Custom notification content and per-event WhatsApp approved templates. Manual test notification. New post published notifications. Post updated notifications. New comment notifications. Pending comment moderation notifications. New user registration notifications. WooCommerce new order notifications. WooCommerce completed order notifications. WooCommerce order status change notifications. WooCommerce new customer notifications. WooCommerce low stock notifications. WooCommerce back in stock notifications. Optional daily notification sending limit. Third-party services niftyConnect is an independent plugin and is not affiliated with, endorsed by, or sponsored by Meta, WhatsApp, Telegram, Automattic, or WooCommerce. niftyConnect can send Telegram notifications only after an administrator enters a Telegram bot token and chat ID. When Telegram is enabled, the plugin sends the notification subject, notification body, and configured chat ID to the Telegram Bot API so Telegram can deliver the message. Depending on the enabled triggers and templates, the notification message may include site, post, comment, user, and WooCommerce order details selected in your notification template. Telegram service: https://telegram.org/ Telegram Bot API: https://core.telegram.org/bots/api Telegram Terms of Service: https://telegram.org/tos Telegram Privacy Policy: https://telegram.org/privacy niftyConnect can send WhatsApp notifications only after an administrator configures a Meta access token, WhatsApp business phone number ID, recipient number, and message mode. When WhatsApp is enabled, the plugin sends the configured recipient phone number, notification subject and body, template details, and relevant event content to Meta’s Graph API so WhatsApp can deliver the message. Depending on enabled triggers and templates, this may include site, post, comment, user, security, and WooCommerce order details. Access tokens can be stored in plugin settings or supplied through the NIFTYCONNECT_WHATSAPP_ACCESS_TOKEN constant in wp-config.php. WhatsApp service: https://www.whatsapp.com/ WhatsApp Cloud API: https://developers.facebook.com/docs/whatsapp/cloud-api/ Meta Terms: https://www.facebook.com/legal/terms Meta Privacy Policy: https://www.facebook.com/privacy/policy/ Source code and build tools The distributed build/admin.js, build/admin.css, and build/admin-rtl.css files are generated from the human-readable source in src/admin/. The public source repository is available at: https://github.com/juah255/niftyconnect The WordPress.org release package includes the source files, npm package manifest, lock file, and build configuration needed to rebuild these generated assets. To rebuild the admin assets: Use Node.js 20 with npm 10.9.3. Run npm ci. Run npm run build. Build configuration is included in package.json, package-lock.json, webpack.config.js, postcss.config.js, and tsconfig.json.